Real-time technician scheduling, offline mobile job execution and on-site invoicing — built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $499.00 USD; request a quote for a scoped proposal.
Manifesto do app
Feito em torno do seu fluxo de trabalho
Real-time technician scheduling, offline mobile job execution and on-site invoicing — built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE.
Sem configuração por conta própria — um app funcional criado, instalado e com suporte da ECOSIRE.
Comece com um preço único de desenvolvimento. Definimos o escopo com você no início.
A ECOSIRE cria, configura e instala no seu Dynamics 365 Business Central.
Você entra no ar em cerca de 2–4 semanas, com um período de suporte pós-lançamento.
Field service teams live in the gap between the dispatcher's spreadsheet and the technician's van. Microsoft Dynamics 365 Business Central gives you Service Management — service items, service orders, resources and resource allocation — but it stops short of a real dispatch board, a phone-friendly app a technician can use with no signal, and a clean way to collect a signature and invoice on the doorstep.
Field Service Mobile & Scheduling closes that gap. ECOSIRE builds it as a per-tenant AL extension installed directly on your Business Central environment — not a generic AppSource download, but a solution tailored to your service items, resource groups, units of measure and posting setup, then handed over fully working.
The extension adds a drag-and-drop dispatch & scheduling board (page extensions over service orders and resource allocations) so dispatchers assign jobs by technician and time slot. Technicians get a mobile experience — delivered as a Power Apps canvas app on Dataverse or a hardened Business Central mobile profile, your choice — that works offline: job cards, parts (item journal / service lines) and labor (resource time) are captured in the field and synced through the Business Central REST/OData v4 API and Job Queue when the device reconnects.
On site, the technician captures a customer signature, then posts the service order to a draft or final invoice against your existing No. Series and VAT setup. Recurring maintenance contracts generate scheduled service orders automatically via Job Queue entries.
Because it is AL — table and page extensions, event subscribers, permission sets — it upgrades cleanly with Business Central's monthly cycles and never touches the base application by direct modification. ECOSIRE delivers the build, installs the extension, runs UAT with your dispatchers, and supports it afterward.
Owns dispatch and field throughput. Needs a live board to balance technician load, fewer phone calls to the van, and same-day invoicing so cash isn't stuck waiting for paperwork to come back to the office.
Assigns jobs all day. Wants drag-and-drop scheduling with conflict warnings instead of a whiteboard or spreadsheet, and to see status change in real time as technicians move through each job.
Works in basements, rooftops and rural sites with no signal. Needs a phone app that loads the day's jobs offline, lets them log parts and hours, capture a signature and finish the job without calling the office.
| Critério | ECOSIRE | Construção personalizada | Concorrente | Odoo nativo |
|---|---|---|---|---|
| Drag-and-drop dispatch board over Service Orders | Incluído | Suporte parcial | Suporte parcial | |
| Offline-capable technician mobile app | Incluído | Suporte parcial | Incluído | |
| On-site signature capture + invoice posting | Incluído | Suporte parcial | Suporte parcial | |
| Recurring maintenance contract auto-generation (Job Queue) | Incluído | Suporte parcial | Suporte parcial | |
| Tailored to your service items, resources and posting setup | Incluído | Incluído | Não incluído | |
| Clean per-tenant AL extension, no base-app modification | Incluído | Suporte parcial | Incluído | |
| Built, installed and supported for you (no in-house AL team needed) | Incluído | Não incluído | Suporte parcial | |
| Dataverse / Power Platform integration option | Incluído | Suporte parcial | Suporte parcial |
No. This is a build-to-order solution. ECOSIRE builds it as a per-tenant AL extension tailored to your service items, resources and posting setup, then installs it on your Business Central sandbox and production environments. You are buying engineering, installation and support — not a self-serve marketplace app.
Typical delivery is about 3 to 5 weeks from kickoff: discovery of your service workflow, build of the dispatch board and mobile app, sandbox install, UAT with your dispatchers, then production cutover. Heavily customized contract logic or complex Dataverse integration can extend this; we confirm a firm lead time after the discovery call.
Because it is built in AL as table/page extensions and event subscribers with no base-app modification, the extension survives Business Central's monthly minor updates and major version upgrades cleanly. ECOSIRE includes a post-go-live support window for fixes and questions, and offers a continuing support agreement for upgrade regression checks, enhancements and new feature work.
Yes. The mobile layer is offline-first — the technician's assigned jobs, service items and price/parts data are cached on the device. Job cards, parts consumption, labor time and signatures are captured locally and synced to Business Central through the REST/OData v4 API and Job Queue the moment the device regains connectivity.
Only if you choose the Power Apps canvas app option for the mobile layer, which runs on Dataverse and reuses your existing Power Apps / Power Automate licensing. If you prefer to stay entirely inside Business Central, we deliver a hardened Business Central mobile profile instead. We help you pick the right option based on your existing Microsoft licensing during discovery.
No. On-site invoicing posts through your existing Business Central configuration — your No. Series, VAT posting groups, dimensions and customer setup. The extension feeds the standard service-to-invoice flow rather than replacing it, so your finance team's reconciliation and reporting stay exactly as they are.
Real-time technician scheduling, offline mobile job execution and on-site invoicing — built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE.