Field Service Management & Mobile Technician App for Odoo

This is not an instant download — it is a build-to-order module that ECOSIRE develops specifically for your operation. After purchase we run a short discovery call to confirm your workflows, roles, and Odoo version, then build, test, and deliver. Typical lead time is 2–4 weeks depending on scope; we install on a staging database first, get your sign-off, then move to production. You'll get a delivery timeline in writing after discovery.

Every build includes a defined post-launch support and bug-fix window to resolve real-world edge cases once technicians are using it in the field. During that window we fix defects and make minor adjustments. We also test the module against your target Odoo version (17, 18, or 19); if you later upgrade Odoo, we can quote a compatibility update. Ongoing enhancements or new features beyond the support window are handled as a maintenance retainer or a scoped change request. You own the source code either way.

We build for Odoo 17, 18, and 19 and confirm the exact target during discovery. The core field-service workflow — dispatch board, mobile work orders, parts and time capture, signatures, SLA tracking, and QWeb invoicing — is built to run on Community. Some conveniences may lean on Enterprise features if you already run Enterprise; we tell you up front what depends on which edition so there are no surprises.

Yes. Because it's built on core Odoo, work orders link to your existing res.partner customers, product.product parts, and hr.employee technicians. Parts consumed post against real stock, and job completion can generate a sales order or invoice through your standard Sales/Accounting flow. We map it to your current configuration during discovery rather than forcing a parallel data set. Data is also reachable over Odoo's XML-RPC / JSON-RPC API for external portals or customer apps.

Yes. Access is enforced through Odoo's native security layer — ir.model.access.csv for model-level permissions plus record rules so a technician sees only jobs assigned to them, dispatchers see the scheduling board, and managers see everything. We configure these profiles against your existing Odoo user groups during setup, and every completion, signature, and status change is auditable.

The field workflow is designed to tolerate intermittent connectivity: captured data — parts, time, photos, signature — is held and synced back to Odoo when the device reconnects, so a weak signal at a job site does not lose the technician's work. We validate this behavior against your typical field conditions during testing before go-live.