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WhatsApp + Marketplace Order Sync (Trendyol/Coupang) — A custom-built Shopify app that pulls orders from regional marketplace — 1/1Vista previa ilustrativa

A custom-built Shopify app that pulls orders from regional marketplaces (Trendyol,

Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE.

¿Qué es WhatsApp + Marketplace Order Sync (Trendyol/Coupang)?

A custom-built Shopify app that pulls orders from regional marketplaces (Trendyol, Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Características clave

Order import from Trendyol, Coupang, Mercado Libre, and eMAG via each marketplace's official seller/order API
Unified order view inside the Shopify admin — marketplace orders mirrored through the Admin GraphQL API and tagged by source channel
Marketplace order IDs, buyer info, and shipping data stored in Shopify order metafields for full traceability
Automatic WhatsApp order-status updates (confirmed, packed, shipped, out-for-delivery, delivered) via the WhatsApp Business Cloud API
SMS fallback for customers without WhatsApp, using your chosen SMS provider
Status messages triggered by Shopify webhooks (orders/create, fulfillments/create, fulfillments/update) — no manual sending
Approved, multi-language WhatsApp message templates matched to the customer's locale
Multi-location inventory sync across all channels using the inventoryLevels GraphQL API to prevent oversells
Customer record consolidation — the same buyer across marketplaces mapped to a single Shopify customer profile
Installed as a custom (unlisted) Shopify app via OAuth with only the scopes your store needs
Channel-specific field mapping (currency, tax, address formats) configured per marketplace and region
Error logging and retry handling for failed marketplace pulls and message sends, with alerting

Hecho a medida, listo para ti

Sin configuración por tu cuenta: una app funcional creada, instalada y con soporte de ECOSIRE.

  1. 1

    Haces el pedido

    Empieza con un precio único de desarrollo. Definimos el alcance contigo en el arranque.

  2. 2

    Creamos e instalamos

    ECOSIRE la crea, la configura y la instala en tu Shopify.

  3. 3

    En marcha + soporte

    Sales en vivo en aproximadamente una semana laboral, con dos semanas de soporte tras la puesta en marcha. Los defectos en el código que entregamos se corrigen sin coste.

Sobre este producto

This is a build-to-order Shopify app, not an instant App Store download. After you purchase, ECOSIRE builds the integration to fit your exact marketplaces, regions, and message templates, then installs it on your store as a custom (unlisted) Shopify app and supports it from there. Typical delivery is a few weeks, scoped to your channels.

If you sell on Trendyol, Coupang, Mercado Libre, or eMAG as well as Shopify, your orders, inventory, and customer comms live in separate dashboards. This app makes Shopify the single operational hub. We connect each marketplace through its official seller/order API and mirror incoming orders into Shopify as draft or real orders via the Admin GraphQL API, tagging the source channel and storing marketplace order IDs, buyer details, and shipping data in order metafields. Your team fulfils, prints labels, and tracks everything from the Shopify admin they already know.

On top of that, the app sends automatic WhatsApp order-status updates (confirmed, packed, shipped, out-for-delivery, delivered) through the WhatsApp Business Cloud API, with SMS fallback when a number isn't WhatsApp-reachable. Messages fire from Shopify webhooks (orders/create, fulfillments/create, fulfillments/update) using approved templates in the customer's language.

We also handle multi-location inventory sync so a sale on any channel decrements stock everywhere via the inventoryLevels API, and customer record consolidation so the same buyer across marketplaces maps to one Shopify customer profile.

Because it's custom-built, the marketplace set, message flows, and field mappings are tailored to you — and ECOSIRE owns the build, install, and ongoing support. We're honest about scope: features depend on what each marketplace's API actually exposes in your region.

lo que obtienes

  • A custom Shopify app built to your marketplace set, installed on your store as an unlisted app via OAuth
  • Configured connections to your live Trendyol / Coupang / Mercado Libre / eMAG seller accounts (the channels you sell on)
  • WhatsApp Business Cloud API setup with your approved message templates in your supported languages
  • SMS fallback wired to your chosen provider
  • Multi-location inventory sync mapped to your Shopify locations
  • Webhook + metafield configuration documented, plus a short admin guide and a handover walkthrough call

¿Para quién es esto?

Cross-border marketplace seller

Sells the same catalog on Shopify plus Trendyol, Coupang, or Mercado Libre and is tired of switching dashboards to process orders. Wants every order to land in Shopify so one fulfilment workflow covers all channels.

Operations / fulfilment lead

Owns dispatch accuracy and oversell prevention. Needs multi-location inventory to stay correct across channels and wants source-tagged orders and stored marketplace IDs so the team can reconcile and ship without errors.

Customer-experience owner

Wants buyers on any channel to get proactive WhatsApp updates in their own language instead of chasing 'where is my order?' tickets. Values SMS fallback so no customer is left without a status notice.

Cómo se compara WhatsApp + Marketplace Order Sync (Trendyol/Coupang)

CriterioECOSIREConstrucción personalizadaCompetidorNativo de Shopify
Import orders from Trendyol, Coupang, Mercado Libre & eMAG into ShopifyIncluidoApoyo parcialApoyo parcialNo incluido
Unified marketplace order view inside the Shopify adminIncluidoApoyo parcialApoyo parcialNo incluido
Automatic WhatsApp order-status updates with SMS fallbackIncluidoApoyo parcialApoyo parcialNo incluido
Multi-location inventory sync across all channelsIncluidoApoyo parcialIncluidoApoyo parcial
Built, installed and supported for you (no in-house dev needed)IncluidoNo incluidoApoyo parcialNo incluido
Tailored field mapping and message flows for your exact channels/regionsIncluidoIncluidoNo incluidoNo incluido
Instant self-serve install todayNo incluidoNo incluidoIncluidoIncluido

Preguntas frecuentes sobre WhatsApp + Marketplace Order Sync

Is this an instant Shopify App Store download?

No. This is a build-to-order custom app. After purchase, ECOSIRE builds it to your specific marketplaces, regions, and message flows, then installs it on your store as an unlisted custom app via OAuth. It is not a one-click App Store listing.

How long does delivery take?

Typically a few weeks from kickoff, depending on how many marketplaces you connect and the complexity of your field mappings and WhatsApp template approvals. We confirm a firm timeline during scoping before any build starts. WhatsApp template review and marketplace API access on your side are the usual gating items, and we guide you through both.

What about ongoing support and updates after launch?

ECOSIRE supports the app after install — including marketplace or Shopify API changes, WhatsApp template updates, and bug fixes. We agree the support arrangement during scoping. Because we built it, we maintain it; you are not left to debug a custom integration alone.

Which marketplaces and channels can you connect?

Trendyol, Coupang, Mercado Libre, and eMAG out of the seed scope. What's possible depends on what each marketplace's official seller API exposes in your region — some endpoints or fields vary by country. We validate exactly what's available for your accounts during scoping and tell you honestly if a specific data point can't be synced.

Do I need WhatsApp Business and existing marketplace seller accounts?

Yes. You need active seller accounts on the marketplaces you want to sync and a WhatsApp Business account with Cloud API access for messaging. We help you set up and verify the WhatsApp Business Cloud API connection and get your message templates approved as part of the build.

Solicitar presupuesto

WhatsApp + Marketplace Order Sync

A custom-built Shopify app that pulls orders from regional marketplaces (Trendyol, Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE.

  • Order import from Trendyol, Coupang, Mercado Libre, and eMAG via each marketplace's official seller/order API
  • Unified order view inside the Shopify admin — marketplace orders mirrored through the Admin GraphQL API and tagged by source channel
  • Marketplace order IDs, buyer info, and shipping data stored in Shopify order metafields for full traceability
  • Automatic WhatsApp order-status updates (confirmed, packed, shipped, out-for-delivery, delivered) via the WhatsApp Business Cloud API

Solicitar presupuesto

Cuéntanos tus necesidades de WhatsApp + Marketplace Order Sync y te enviaremos precios, opciones de licencia y una propuesta a medida, normalmente en un día hábil.

Sin pago ahora. Esto envía una solicitud de presupuesto a nuestro equipo; te responderemos por correo con precios y próximos pasos.