Chargebacks bleed revenue twice — once when the funds are clawed back and again in the staff hours spent fighting them manually. Chargeback Recovery & Dispute Automation is a Shopify app that ECOSIRE builds to order, installs on your store, and supports — it is not an instant App Store download. We tailor it to your processors, fulfilment data, and risk tolerance, then hand you a working embedded app inside Shopify Admin.

The app listens to Shopify's disputes/create and orders/fulfilled webhooks and pulls the full order context through the Admin GraphQL API — line items, customer history, fulfilment tracking, AVS/CVV results, device and IP signals, and refund history. When a dispute lands, it auto-assembles a processor-ready evidence packet: proof of delivery, customer communications, terms acceptance, and prior-purchase patterns, formatted to the reason code's requirements.

It syncs bidirectionally with Stripe, PayPal, and other processors so dispute status, deadlines, and outcomes stay accurate without manual checking, and writes a structured audit trail to order metafields. Early-warning alerts from Ethoca and Verifi (where your processor supports them) let you refund-or-fight before a chargeback formally posts. A refund-vs-fight decision engine scores each case on recoverable value, win probability, and effort so you stop fighting losses you can't win. Win-rate analytics track performance by reason code, processor, and product.

Because every store's processor mix and fulfilment proof differ, we scope, build, install, and support the integration for you. Honest delivery timeline, real OAuth-scoped install, no fabricated promises.