This is a build-to-order extension, not an instant AppSource install. After purchase we confirm your BC version, store/warehouse layout and field-mapping needs, then build, test and deploy the per-tenant AL extension to your environment. Typical delivery is about one working week depending on how many stores, warehouses and custom status rules are involved. We give you a firm timeline once the scope call is done.

Yes. Delivery includes a support window covering bug fixes and Business Central compatibility — when Microsoft ships a BC update or you upgrade your environment, we keep the extension working. ShipStation API changes are handled within support. Larger enhancements (new mappings, extra stores, new triggers) are scoped as small follow-on work. We can also arrange an ongoing maintenance retainer if you want continuous coverage.

No. ECOSIRE builds and installs it directly on your tenant as a per-tenant extension. There is no public AppSource listing to download — that is deliberate, because we tailor the field mappings, trigger points and status logic to your order workflow rather than shipping a generic one-size template.

No. It is delivered as a separate AL app using table extensions, page extensions and event subscribers, so it sits alongside base BC and your other extensions without altering core objects. This is what keeps it upgrade-safe and easy to remove or version cleanly.

Yes. Mapping tables route each BC location and store to the correct ShipStation store and ship-from address. Multi-store and multi-warehouse routing is a core feature — we configure the mappings to match your setup during delivery.

Both are supported. A scheduled job queue entry polls ShipStation for fulfillment updates, and where your plan allows we can also wire a ShipStation webhook for near-real-time tracking writeback. Tracking numbers, carrier and ship status land on the sales order, and we can optionally stage or post the warehouse shipment to keep inventory accurate.