No. This is a build-to-order extension. ECOSIRE builds the Ecosire_OrderTracking module against your specific Magento version, carriers and theme, then installs and configures it on your store. You receive the full source code, but it is delivered as a custom build, not a one-click Marketplace purchase.

Typically 5–8 business days from kickoff for a standard build. We confirm requirements (carriers, theme, notification provider), build and test on staging, then deploy to production with you. More complex carrier-API polling or heavy Hyvä/PWA theming can extend this — we give you a firm timeline before starting.

Yes. The module uses only standard Magento framework APIs — routed controllers, plugins/interceptors, observers, service contracts, declarative schema and GraphQL/REST — so it runs on Magento Open Source and Adobe Commerce (on-prem or Cloud). We pin and test against your exact version and confirm compatibility with your other extensions on staging.

Every build includes two weeks of go-live support for bug fixes and configuration tweaks. After that, we offer optional support retainers covering Magento security-patch compatibility checks, carrier mapping updates and feature additions. Because you own the source code, you or your own developers can also maintain it independently.

Yes. Guests track using their order increment ID plus a matching email or zip. The lookup endpoint is rate-limited, supports CAPTCHA, and uses a signed token for email deep-links, so it can't be brute-forced to enumerate other customers' orders. Logged-in customers see their orders directly from My Account.

No external tracking subscription is required — the page reads tracking numbers and statuses Magento already stores from your shipments. If you want fully automatic status advancement (e.g. 'Out for Delivery'), we can optionally wire a cron job to your carrier's own API using your credentials, but that's an enhancement, not a dependency.