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Dynamics 365 Finance & OperationsMultichannel & PIM Tools

Shopify Commerce Connector

A build-to-order Shopify integration for Dynamics 365 Finance and Supply Chain Management covering orders,

catalog, inventory, split fulfilment and payouts. Scoped and quoted before any development begins.

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O que é Shopify Commerce Connector?

A build-to-order Shopify integration for Dynamics 365 Finance and Supply Chain Management covering orders, catalog, inventory, split fulfilment and payouts. Scoped and quoted before any development begins. Built to order by ECOSIRE for Dynamics 365 F&O (build-to-order) — indicative price from $1499.00 USD; request a quote for a scoped proposal.

Shopify Commerce Connector — A build-to-order Shopify integration for Dynamics 365 Finance and Supply Chain Management covering orders, catalog, inventory, split fulfilment and payouts

What we build

  • Order import from the Shopify Admin API by polling or webhook into sales orders (SalesTable and SalesLine), with per-channel order type, delivery mode, site and warehouse defaulting
  • Customer creation and matching into CustTable and DirPartyTable with LogisticsPostalAddress and contact roles, plus guest-checkout booking to a configurable house account
  • Released product and variant publishing from EcoResProduct and InventTable, with F&O product dimensions mapped to Shopify options, media and metafields
  • Price publishing from trade agreements (PriceDiscTable), price groups and customer-specific pricing, including compare-at and markdown handling
  • On-hand publishing from InventSum by site, warehouse and inventory status, reservation-aware with configurable per-channel buffers and Shopify location to warehouse mapping
  • Split fulfilment across multiple WHS shipments and loads for a single order, each posting its own packing slip (CustPackingSlipJour) and pushing its own tracking number back
  • Configurable invoicing to CustInvoiceJour, either one invoice per shipment or a single invoice once the order is fully fulfilled
  • Refunds and returns created as return orders (ReturnTable) with disposition codes and credit notes, covering partial refunds, shipping-only refunds and restocking
  • Payment staging into a customer payment journal (LedgerJournalTable) with payout reconciliation to the bank and processing fees, chargebacks and adjustments posted to nominated accounts
  • Multi-store and multi-market support mapping storefronts to legal entities (DataArea), currencies, exchange-rate types and tax groups, so posted and reported revenue agree
  • Shipping income, gift wrapping, tips and discounts mapped to misc. charges (MarkupTrans) or dedicated items, with sales tax groups and item sales tax groups applied per order origin
  • SysOperation batch jobs for polling and publishing with API rate-limit handling and retry, custom data entities over OData and the Data Management Framework, and a message log with raw payload, correlation id and reprocess actions

Sobre este Produto

A Shopify storefront and a Dynamics 365 Finance and Supply Chain Management back office are two systems that both believe they own the truth. Shopify owns the customer experience, the checkout, the discount stack and increasingly the tax calculation. F&O owns the inventory sub-ledger, the warehouse, the cost of goods, the customer account and the general ledger. Without a real integration, the seam between them is a person exporting a CSV each morning, a stock figure that is always a few hours stale, and a monthly payout that has to be picked apart into revenue, refunds, shipping income and processing fees before anyone can close the period.

The symptoms are familiar. Oversells on a product that a wholesale order consumed overnight. Orders that shipped from two warehouses appearing in F&O as one line, so the customer gets one tracking number for two parcels. Refunds processed in Shopify that never became a credit note. Multi-currency stores where the reported revenue and the posted revenue disagree because nobody agreed which exchange rate applies.

Dynamics 365 F&O does not ship a Shopify channel. ECOSIRE builds one for you: scoped against how your business actually sells, quoted at a fixed price, developed as an X++ extension, and installed in your sandbox before it ever touches production. There is no instant download and no trial.

What ECOSIRE builds

Orders and customers

Orders are pulled from the Shopify Admin API, or pushed by webhook where you prefer near real time, and created as sales orders (SalesTable and SalesLine). Sales channel, order type, delivery mode, site and warehouse default from rules you define, so a subscription order, a wholesale order and a retail order do not have to behave the same way. Customers are created or matched in CustTable and DirPartyTable with addresses and contact roles, and guest checkouts can be booked against a house account rather than generating thousands of one-off customer records. Discounts, shipping income, gift wrapping and tips map to misc. charges or to dedicated items, whichever your finance team wants to see in reporting.

Catalog, variants and pricing

Released products publish to Shopify from EcoResProduct and InventTable, with product dimensions mapped to Shopify options so a size and colour matrix stays coherent in both systems. Prices come from trade agreements (PriceDiscTable), price groups and customer-specific pricing, with compare-at and markdown handling. Media, descriptions and metafields are pushed on the same schedule, and you decide which fields F&O owns and which the merchandising team may edit in Shopify without being overwritten.

Inventory

On-hand publishes from InventSum by site, warehouse and inventory status, with reservation awareness and configurable buffers per channel. Where you run several Shopify locations, each maps to an F&O warehouse so the storefront can route fulfilment correctly rather than guessing.

Split fulfilment and shipping

One Shopify order can produce several WHS shipments and loads. Each posts its own packing slip (CustPackingSlipJour) and pushes its own fulfilment with the correct line quantities and tracking number back to Shopify, so the customer receives accurate notifications instead of one misleading email. Invoicing is configurable: invoice per shipment, or a single invoice per order once fulfilment completes.

Returns and refunds

Refunds create return orders (ReturnTable) with disposition codes and credit notes tied to the original line, including partial refunds, shipping-only refunds and restocking behaviour that matches what actually came back into the warehouse.

Money, payouts and tax

Order payments are staged into a customer payment journal (LedgerJournalTable) and payouts are reconciled to the bank, with processing fees, chargebacks and adjustments posted to the main accounts and financial dimension combinations you specify. Multi-currency stores map to legal entities, currencies and exchange-rate types explicitly, so posted revenue and reported revenue agree. Where the storefront calculates tax, the connector records that determination against the order rather than silently recalculating it, and where you are liable directly, orders map to your normal sales tax groups and item sales tax groups.

Architecture and technical approach

All of it is X++ extension code in your own model: extension classes, Chain of Command, event handlers, and table and form extensions. No overlayering, so platform updates remain routine.

Integration runs through custom data entities exposed over OData and available to the Data Management Framework, so every message can be staged, inspected, corrected and replayed without a developer. Polling and outbound publishing run as SysOperation batch jobs, with API rate-limit handling, retry and back-off, and a message log holding the raw payload, correlation id, error and retry action. Alerts and business events flag failures and growing exception queues. Security ships as duties and privileges rolled into roles. Where Dual-write or Power Platform is already part of your landscape, we will use it for the parts it genuinely suits instead of building a parallel pipeline.

Who this is for

Brands, manufacturers and distributors running Shopify or Shopify Plus in front of Dynamics 365 F&O, particularly those with multiple storefronts or markets, several legal entities, real warehouse operations on WHS, and a finance function that has to reconcile payouts. It also fits organisations moving from a smaller ERP onto F&O who need the storefront to keep trading through the transition.

It is not for a single small store with a handful of orders a day, where a spreadsheet import is honestly the cheaper answer.

How delivery works

1. Scoping call. We go through your stores and markets, legal entity structure, fulfilment model, pricing rules, tax setup and the reconciliation your finance team does by hand today, plus your F&O release, LCS environments and change process. 2. Fixed quote. A written scope covering every flow, mapping rule, exclusion and the price. If a requirement is bigger than it first appeared, you hear about it before we build, not after. 3. Build. Development against your version, in a model you own, in your branch structure if you prefer. 4. Install in test. The deployable package is deployed to your Tier 2 or higher sandbox from LCS, connected to a Shopify development store or a low-volume store, and run with your real order patterns until the numbers agree. 5. Production. Deployment through your normal LCS pipeline and change window, with a documented rollback and a controlled first-day watch. 6. Support. A defect-fix window after go-live, then an ongoing arrangement if you want one.

What this does not do

It is not a theme, a storefront build or a merchandising tool, and it does not replace your Shopify apps for subscriptions, reviews or marketing. It integrates with what you already run. If part of what you want turns out to belong on the Shopify side rather than in F&O, we will say so at scoping rather than quoting for work in the wrong place.

How delivery works

  1. 1

    Scoping call

    A short call to confirm the workflow, your platform version and where the integration boundaries sit.

  2. 2

    Fixed quote

    You receive a written scope and a fixed price. Nothing is built until you approve it.

  3. 3

    Build and test

    We develop against a copy of your configuration and test it there. Typically two to four weeks.

  4. 4

    Install and support

    Instalamos na sua instância, entregamos o código-fonte e incluímos duas semanas de suporte após a entrada em produção. Defeitos no código que entregamos são corrigidos gratuitamente.

O que você ganha

  • A signed, versioned deployable package containing the connector as X++ extension code in its own model, with no overlayering
  • Source code delivered into your Azure DevOps repository so your team or any partner can maintain and extend it
  • Installation into your Tier 2 or higher sandbox from LCS against a development or low-volume store, then supervised production deployment in your change window
  • Configured setup: store to legal entity mapping, Shopify location to warehouse mapping, product and price publishing rules, charge and tax mapping, and payout fee accounts with financial dimensions
  • Technical design document covering data entities, batch jobs, webhook endpoints, security roles, duties and privileges, error handling and rollback
  • Operations and finance user guide covering daily monitoring, exception handling, fulfilment troubleshooting, refund handling and payout reconciliation
  • One live training session, recorded for reuse, plus a defect-fix support window after production go-live with an agreed response process

Para quem é isso

Head of E-commerce

They are judged on conversion and on not overselling, yet the storefront shows a stock figure that was true several hours ago. Reservation-aware on-hand published per warehouse, with tracking numbers pushed back for every parcel, removes the two complaints that generate most of their support tickets.

Financial Controller

The payout arrives net of processing fees, refunds and chargebacks, and gets reconciled in a spreadsheet nobody else can follow. Payout decomposition posts each element to the accounts and dimensions they define, and multi-currency orders use an exchange-rate policy that is agreed once rather than argued about every close.

Warehouse and Fulfilment Manager

Orders that need stock from two sites currently get split by hand, and the customer receives one tracking number for two parcels. Multiple WHS shipments against a single order, each with its own packing slip and its own fulfilment pushed back, makes the customer notification match what actually left the building.

Como Shopify Commerce Connector se compara

CritérioECOSIREConstrução personalizadaConcorrenteNativo do Dynamics 365 Finance & Operations
Shopify orders posted as F&O sales orders with charge, discount and tax mappingIncluídoIncluídoIncluídoNão incluído
Split fulfilment across multiple warehouses with per-parcel tracking pushed back to the storefrontIncluídoSuporte parcialSuporte parcialNão incluído
Payout reconciliation with processing fees and chargebacks posted to nominated accounts and dimensionsIncluídoSuporte parcialSuporte parcialNão incluído
Catalog, variant and trade-agreement price publishing driven from F&O with field-level ownership rulesIncluídoIncluídoSuporte parcialNão incluído
Multiple storefronts and markets mapped to separate legal entities, currencies and exchange-rate typesIncluídoSuporte parcialSuporte parcialNão incluído
Source code delivered into your own Azure DevOps repositoryIncluídoIncluídoNão incluídoNão incluído
Fixed price agreed in writing before any development startsIncluídoNão incluídoSuporte parcialNão incluído
No per-order usage feeIncluídoIncluídoNão incluídoIncluído

Perguntas frequentes

Can I install this immediately?
No. Every ECOSIRE app for Dynamics 365 Finance and Supply Chain Management is built to order. There is no pre-built package, no instant download and no free trial. We scope how you sell, agree a fixed price, then build the connector against your version, your legal entity structure and your posting rules.
What is the lead time?
Typically one working week from scope sign-off to a working build installed in your sandbox, followed by your own testing and a production window. Several storefronts across different legal entities, unusual tax handling, or a complex subscription and bundle model can extend that, and the expected duration is stated in the written quote before you commit.
Which versions and editions are supported?
Dynamics 365 Finance and Supply Chain Management (Finance and Operations) on the 10.0.x line, cloud-hosted and managed through LCS. We build against your current application and platform release and test in your Tier 2 or higher sandbox. This is not a Business Central app. On-premises (Local Business Data) can be supported but must be confirmed at scoping because of outbound connectivity and webhook delivery. On the storefront side, both Shopify and Shopify Plus are supported. Delivery is a deployable package and source code you own; it is not published on AppSource and we claim no Microsoft certification.
Which system owns product data and pricing?
You decide, field by field, and we configure it. The usual arrangement is that F&O owns the item master, dimensions, cost and the price from trade agreements, while merchandising keeps control of storefront copy, imagery and SEO fields in Shopify so a publish job does not overwrite their work. The mapping is explicit in the design document, so there is no ambiguity about which side wins a conflict.
How is sales tax handled?
Where the storefront calculates and collects tax, including marketplace facilitator scenarios, the connector records that determination against the order and posts it to the tax and ledger accounts you specify, so your reporting reconciles to what was actually charged. It does not recalculate that tax in F&O, because a second determination would simply disagree with the first. Where you are liable directly, orders map to your normal sales tax groups and item sales tax groups.
Does it work with our existing warehouse setup and third-party logistics?
Yes. Orders flow through your normal release to warehouse, wave, work and load process on WHS and are picked on the warehouse mobile app, with each shipment fulfilled back to Shopify separately. Where a 3PL fulfils some or all orders, we map their confirmations to the same shipment and packing slip flow so the sub-ledger stays consistent. The specific integration to your 3PL is confirmed and priced at scoping.

Solicitar orçamento

Conte-nos suas necessidades de Shopify Commerce Connector e enviaremos preços, opções de licença e uma proposta personalizada, normalmente em um dia útil.

Sem pagamento agora. Isto envia um pedido de orçamento à nossa equipe — responderemos por e-mail com preços e próximos passos.

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