A build-to-order Dynamics 365 / Business Central extension that automatically scores, grades, and assigns inbound leads to the right reps — with configurable scoring, round-robin and rule-based routing, SLA timers, duplicate merge, and score decay. Built, installed as a per-tenant AL extension, and supported by ECOSIRE. One-time license from $299.00 USD for Dynamics 365 BC (build-to-order) — includes 12 months of updates and support.

A build-to-order Dynamics 365 / Business Central extension that automatically scores, grades, and assigns inbound leads to the right reps — with configurable scoring, round-robin and rule-based routing, SLA timers, duplicate merge, and score decay. Built, installed as a per-tenant AL extension, and supported by ECOSIRE.
Sem pagamento agora. Isto envia um pedido de orçamento à nossa equipe — responderemos por e-mail com preços e próximos passos.
Inbound leads in Dynamics 365 don't wait politely in a queue — the ones you answer fast convert, and the rest go cold. This is a build-to-order lead scoring and routing extension that ECOSIRE designs to your qualification rules, builds in AL, and installs as a per-tenant extension directly on your Dynamics 365 Business Central (or Dataverse-integrated CE) environment.
Configurable demographic scoring model (industry, company size, region, job role) sourced from custom table-extension fields on the Lead/Contact record
Behavioral scoring from form submissions, email opens/clicks, and web activity ingested via the BC REST/OData API or a Power Automate / Dataverse flow
Automatic letter-grade banding (A/B/C/D) derived from the numeric score, surfaced inline on the record via a page extension
Round-robin assignment across a configurable rep availability roster with weighted distribution
Rule-based routing by territory, product line, language, or score band using a setup table you control
SLA timers on a job queue entry that escalate un-actioned hot leads to a manager after a configurable threshold
Every new lead is scored against a configurable model that blends demographic fit (industry, company size, region, role from custom table fields) with behavioral signals (form fills, email engagement, page activity pushed in via the BC REST/OData API or a Power Automate flow). Scores roll up into letter grades (A/B/C/D), and a table-extension on the Contact/Lead record stores score, grade, and last-touch so your reps see them inline on the page.
Routing fires through event subscribers on lead insert: round-robin across an availability roster, or rule-based assignment by territory, product line, or score band. SLA timers run on a job queue entry — if a hot lead isn't actioned in N minutes, it escalates to a manager. Duplicate detection matches on email/domain and offers a guided merge so two reps never chase the same account. Score decay decrements stale leads over time via a scheduled job, so your A-list reflects who's hot now.
This is not an instant AppSource download. ECOSIRE scopes your rules, builds the extension, ships a permission set, installs it on sandbox first, validates with you, then promotes to production. You own the deployed extension and get a documented configuration. Honest lead time and ongoing support are below.
Owns the inbound lead process and is drowning in volume. Wants leads auto-graded and routed by clear rules, with SLA escalation so nothing high-value sits untouched, and an audit trail to prove the process works.
Cares about speed-to-lead and fair distribution. Needs round-robin and rule-based routing that respects territory and product ownership, plus score decay so the team focuses on genuinely active prospects.
Responsible for the tenant's health and security. Wants a clean per-tenant extension with a proper permission set, job queue jobs they can monitor, and no fragile customizations that break on the next BC update wave.
Compre a licença em ecosire.com e baixe o ZIP do módulo Lead Scoring & Routing for Dynamics 365 no painel da sua conta.
Extraia o ZIP em sua pasta de complementos personalizados do Odoo no servidor (ou faça upload via Aplicativos > Instalar do arquivo em Odoo.sh/runbot).
Ative o modo de desenvolvedor, abra Aplicativos, clique em Atualizar lista de aplicativos, procure por Lead Scoring & Routing for Dynamics 365 e pressione Instalar.
Abra o novo menu, cole sua chave de licença ECOSIRE, conecte quaisquer credenciais externas (Shopify, Amazon, Stripe, etc.) e salve.
Execute o teste de conexão integrado, sincronize seus primeiros 10 registros e agende o cron recorrente. Entre em contato com o suporte se algo falhar.
| Critério | ECOSIRE | Construção personalizada | Concorrente | Odoo nativo |
|---|---|---|---|---|
| Scoring model tailored to your exact demographic + behavioral rules | ||||
| Round-robin AND rule-based routing out of the box | ||||
| SLA timers with manager escalation via job queue | ||||
| Duplicate detection with guided merge of activity history | ||||
| Score decay over time on a scheduled job | ||||
| Delivered as an upgrade-safe per-tenant AL extension with permission set | ||||
| Built, installed, and supported for you on your tenant | ||||
| No in-house AL developer required to own it |
No. This is a build-to-order extension. ECOSIRE scopes your scoring and routing rules, builds the extension in AL, and installs it as a per-tenant extension on your own Dynamics 365 / Business Central environment. It is not a public AppSource listing you download yourself, which is exactly why it can match your qualification logic instead of forcing you into someone else's.
Typical lead time is about 2 to 4 weeks from confirmed requirements, depending on how complex your scoring model and routing rules are and how quickly we can access a sandbox. We install and validate on a sandbox environment first, walk through it with you, and only promote to production after your sign-off.
Delivery includes configuration documentation and an admin handover so your team can adjust weights, thresholds, decay, and SLA windows without us. After go-live, ECOSIRE provides a support window for fixes and questions, and offers ongoing maintenance — including compatibility checks against Business Central's twice-yearly release waves — as a continued engagement. Contact us for the current support terms.
Behavioral events are pushed into the extension through the Business Central REST/OData API or a Power Automate / Dataverse flow connected to your marketing tooling or website. During scoping we map exactly which signals you can feed in and weight them in the scoring model. If a source isn't available, scoring still runs on the demographic and any available behavioral data.
Yes. Because it is delivered as a proper AL per-tenant extension using table extensions, page extensions, and event subscribers — not modified base code — it follows Microsoft's extensibility model and is far more upgrade-safe than direct customization. It ships with a least-privilege permission set, and we can run a compatibility check against each release wave as part of ongoing support.
A build-to-order Dynamics 365 / Business Central extension that automatically scores, grades, and assigns inbound leads to the right reps — with configurable scoring, round-robin and rule-based routing, SLA timers, duplicate merge, and score decay. Built, installed as a per-tenant AL extension, and supported by ECOSIRE.