This is build-to-order, so there is an honest lead time. After a short scoping call to confirm your locations, bins, item tracking and warehouse flows, a typical build, deployment and UAT cycle runs about one working week depending on the number of flows and device types. We deploy the per-tenant extension to your sandbox first, run UAT with your team, then promote to production. You get a firm timeline in writing before we start — we do not ship an unconfigured marketplace download.

The build price includes a defined post-go-live support and warranty window covering defect fixes and configuration questions. Because Microsoft ships major BC updates roughly twice a year, AL extensions occasionally need recompilation or adjustment for breaking platform changes. We offer an optional maintenance plan that keeps the extension compatible across BC releases, applies enhancements, and handles device or API changes. Without maintenance, you still own the extension and can have any AL developer maintain it.

No. It is a custom per-tenant extension that ECOSIRE builds and installs directly on your Business Central tenant. That means it is tailored to your exact warehouse setup and there is no per-user marketplace subscription. The trade-off is the build lead time instead of an instant install — and you own the resulting code and configuration.

No. Offline mode caches only the active task list on the device. When connectivity returns, a job queue entry reconciles queued scans and posts them through standard BC routines, with line-level conflict handling so two devices cannot post the same pick or count line twice. Anything that cannot post cleanly is flagged for supervisor review rather than silently dropped.

Yes. Because every scan posts against real BC item ledger entries through standard posting routines, stock availability updates in real time. Any POS or storefront that reads availability from Business Central — or via the BC API or a Dataverse sync — sees the corrected quantities as soon as a receipt, transfer or count posts.