HubSpot CRM Connector for Business Central

Recursos Principais

Two-way contact and company sync between HubSpot and Business Central Contact/Customer records, with external-ID mapping stored in AL table extensions

HubSpot deal-to-Sales-Order conversion triggered at a configurable deal stage, creating BC Sales Orders with mapped lines

Write-back of posted Sales Invoices and applied payments to the HubSpot deal/company timeline

Product catalog sync of BC Items to HubSpot line-item products including unit price and SKU

Per-field conflict resolution policy (last-write-wins, source-of-truth, or hold-for-review) configured per object

OAuth 2.0 HubSpot private-app authentication with tokens and secrets kept in Business Central Isolated Storage

Outbound sync driven by AL event subscribers on posting and validation events for near-real-time updates

Scheduled, rate-limit-aware batch reconciliation via the Business Central Job Queue

Dedicated audit-log page recording every sync operation, payload direction, and error for traceability

Field-mapping configuration page so admins can map custom HubSpot properties to BC fields without redeployment

Dedicated permission set scoping who can configure and run the connector

Retry and dead-letter handling for failed API calls with surfaced error notifications

Installs as a per-tenant extension that coexists with existing AppSource apps and Dataverse integrations

Sandbox-first deployment and end-to-end sync validation before production cutover

Feito sob encomenda, pronto para você

Sem configuração por conta própria — um app funcional criado, instalado e com suporte da ECOSIRE.

Você faz o pedido

Comece com um preço único de desenvolvimento. Definimos o escopo com você no início.

Nós criamos e instalamos

A ECOSIRE cria, configura e instala no seu Dynamics 365 Business Central.

No ar + suporte

Você entra no ar em cerca de 2–4 semanas, com um período de suporte pós-lançamento.

Sobre este Produto

The HubSpot CRM Connector for Business Central is a per-tenant AL extension that ECOSIRE builds, installs and supports directly on your Business Central environment. It is not an instant Microsoft AppSource download — we scope it to your data model, deploy it to your tenant, and stay on as the maintainer.

The connector establishes a bidirectional bridge between HubSpot's CRM API (OAuth 2.0 private app) and Business Central's native REST/OData v4 endpoints. Contacts and companies sync both ways and map to BC Contact and Customer records; HubSpot deals flow into Business Central as Sales Orders at a stage you choose; posted Sales Invoices and applied payments write back to the HubSpot timeline so sales sees revenue without leaving the CRM. Your product catalog (BC Items) syncs to HubSpot line-item products so quotes and deals reference real SKUs and prices.

Under the hood we use AL table and page extensions to hold external IDs and sync state, event subscribers on posting and validation events to trigger outbound sync, and the Job Queue for scheduled, throttled batch reconciliation that respects HubSpot API rate limits. A field-level conflict resolution policy (last-write-wins, source-of-truth-per-field, or hold-for-review) is configured per object so neither system silently overwrites the other. Every sync writes to an audit log table you can inspect from a dedicated BC page.

Access is governed by a dedicated permission set, secrets are stored in Isolated Storage, and the extension installs cleanly alongside your other apps and any existing Dataverse/Power Platform integration. Because we build it to order, edge cases — your custom fields, your tax setup, your numbering — are handled in code, not worked around. ECOSIRE delivers the .app, installs it, validates the sync end to end, and supports it after go-live.

O que você ganha

A per-tenant Business Central AL extension (.app) built to your data model and installed on your tenant

HubSpot private-app setup and OAuth 2.0 connection configured against your portal

Field-mapping and conflict-resolution configuration completed for contacts, companies, deals, products and invoices

Job Queue entries configured for scheduled reconciliation with rate-limit-safe batch sizes

Dedicated permission set assigned to the relevant BC user groups

Sandbox deployment with documented end-to-end sync test results before production go-live

Admin runbook covering re-authentication, mapping changes, and audit-log review

Post-go-live support window with bug fixes and BC/HubSpot API compatibility maintenance

Para quem é isso

Sales Operations Manager

Owns the HubSpot pipeline and needs deals, won opportunities and invoice status to stay accurate against Business Central without manual re-keying or CSV exports.

Business Central Administrator

Responsible for the BC tenant and wants a clean per-tenant extension with a scoped permission set, Isolated Storage secrets and an audit trail — not brittle Power Automate flows.

Finance / AR Lead

Needs posted invoices and applied payments reflected back in HubSpot so sales and finance share one revenue picture, while postings stay governed inside Business Central.

Como HubSpot CRM Connector for Business Central se compara

Critério	ECOSIRE	Construção personalizada	Concorrente
Bidirectional contact, company, deal, product and invoice sync out of the box	Incluído	Suporte parcial	Suporte parcial
Fitted to your custom fields, tax setup and numbering	Incluído	Incluído	Não incluído
Installed and validated on your tenant by the vendor	Incluído	Suporte parcial	Não incluído
Per-field conflict resolution policy	Incluído	Suporte parcial	Suporte parcial
Ongoing maintenance for BC and HubSpot API changes	Incluído	Não incluído	Suporte parcial
Audit log of every sync operation	Incluído	Suporte parcial	Suporte parcial
No internal AL developer required to own the code	Incluído	Não incluído	Incluído
Native HubSpot support (HubSpot is not Dataverse)	Incluído	Incluído	Incluído

Perguntas frequentes sobre HubSpot CRM Connector for Business Central

Is this a download from Microsoft AppSource?

No. This is a build-to-order per-tenant AL extension. ECOSIRE builds it to your data model and HubSpot portal, then installs it directly on your Business Central tenant. There is no instant AppSource listing to download — you get a connector fitted to your fields, tax setup and numbering instead of a generic app.

How long does delivery take?

A typical build is 2 to 4 weeks from kickoff. After a short scoping call to confirm your objects, custom fields and conflict rules, we develop in a sandbox, run an end-to-end sync test you can review, then schedule production install and go-live. Complex custom-field or multi-entity setups can extend the timeline; we confirm a date during scoping.

What does ongoing support and updates include?

Every build includes a post-go-live support window for bug fixes and for keeping the extension compatible with Business Central monthly updates and HubSpot API changes. We maintain the .app, re-test after major BC releases, and can extend support or add mappings under a maintenance arrangement. You are never left holding unmaintained custom code.

Will it conflict with my existing AppSource apps or Dataverse integration?

No. It installs as a separate per-tenant extension with its own object range, permission set and Isolated Storage. It coexists with other extensions and with the standard Dataverse/Dynamics 365 Sales integration — useful if you run HubSpot for marketing/sales while keeping Dataverse for other workloads.

How are sync conflicts handled when both systems edit the same record?

Each object has a configurable per-field policy: last-write-wins by timestamp, a fixed source-of-truth per field, or hold-for-review where the change is flagged in the audit log instead of applied automatically. This prevents either system from silently overwriting the other and is set during configuration.

Which records and directions are supported?

Contacts and companies sync both ways; HubSpot deals convert into BC Sales Orders; BC Items sync out to HubSpot products; and posted Sales Invoices plus applied payments write back to the HubSpot timeline. Direction and trigger stage are configured per object, and custom-property mappings are added in code so your specific schema is respected.