A custom-built Magento 2 / Adobe Commerce extension that unifies returns, exchanges, refunds, restocking and store credit across your website and in-store POS, built and installed for you by ECOSIRE. One-time license from $299.00 USD for Magento 2 / Adobe Commerce (build-to-order) — includes 12 months of updates and support.

A custom-built Magento 2 / Adobe Commerce extension that unifies returns, exchanges, refunds, restocking and store credit across your website and in-store POS, built and installed for you by ECOSIRE.
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Magento 2 RMA & Returns at POS gives omnichannel retailers a single, controlled returns flow whether the customer walks into a store or starts the return online. We build it as a dedicated module under app/code/Ecosire/RmaPos, wiring custom RMA entities through Magento's service contracts (repository + data interfaces), exposed over both REST and GraphQL so your POS lane, your storefront and any headless front end all read and write the same return state.
Unified RMA flow across storefront and in-store POS sharing one return state via REST and GraphQL service contracts
Receipt-lookup returns at the till — resolve the original sales order by order/increment ID and select line items to return
Refund outcomes via Magento's native credit-memo service, keeping gateway refunds, invoice and creditmemo records consistent
Store-credit refunds using Adobe Commerce native Store Credit, or an equivalent ledger provisioned on Magento Open Source
Exchange handling that ties the returned line to a replacement order without losing the RMA audit trail
Restock to the correct source/outlet through the Multi-Source Inventory (MSI) SourceItem API, not a global quantity bump
At the till, staff perform a receipt-lookup return: an order or increment ID resolves the original sales order via OrderRepositoryInterface, and the cashier selects line items, picks a reason code, and chooses the outcome — refund, exchange, or store credit. Refunds run through Magento's native credit-memo service, so the gateway refund, invoice adjustment and creditmemo records stay consistent with core accounting. On Adobe Commerce we integrate the native Store Credit and RMA tables; on Magento Open Source we provision an equivalent store-credit ledger, since core has no built-in RMA there.
Restocking is handled correctly for multi-location retail: each return line restocks to the correct source/outlet via the Multi-Source Inventory (MSI) SourceItem API, not a blind global qty bump. Observers on return events keep stock, store credit and notifications in sync; an admin ACL resource gates who can approve high-value or no-receipt returns, with an approval workflow for exceptions. A cron job ages out abandoned RMAs and reconciles pending restocks.
Because this is built-to-order, we install it on your environment, match it to your theme, POS hardware and tax rules, and harden it against your existing extensions — not a generic Marketplace zip you debug yourself.
Runs returns across web and multiple physical stores and needs every channel to follow the same reason codes, approval rules and refund methods instead of each store improvising.
Wants store credit and exchanges to retain revenue rather than always cash-refunding, and needs refunds to reconcile cleanly with the payment gateway and accounting.
Needs to process a walk-in return in seconds by scanning or entering a receipt, picking items and a reason, and issuing the right refund or store credit without backend access.
Achetez la licence sur ecosire.com et téléchargez le module ZIP Magento 2 RMA & Returns at POS depuis le tableau de bord de votre compte.
Extrayez le ZIP dans votre dossier de modules complémentaires personnalisés Odoo sur le serveur (ou téléchargez-le via Applications > Installer à partir du fichier sur Odoo.sh / runbot).
Activez le mode développeur, ouvrez les applications, cliquez sur Mettre à jour la liste des applications, recherchez Magento 2 RMA & Returns at POS et appuyez sur Installer.
Ouvrez le nouveau menu, collez votre clé de licence ECOSIRE, connectez toutes les informations d'identification externes (Shopify, Amazon, Stripe, etc.) et enregistrez.
Exécutez le test de connexion intégré, synchronisez vos 10 premiers enregistrements et planifiez le cron récurrent. Contactez le support si quelque chose échoue.
| Critère | ÉCOSIRE | Construction personnalisée | Concurrent | Odoo natif |
|---|---|---|---|---|
| Unified RMA state shared across online and in-store POS | ||||
| Receipt-lookup returns at the till by order/increment ID | ||||
| Restock to correct source/outlet via MSI SourceItem API | ||||
| Store-credit refunds on both Adobe Commerce and Open Source | ||||
| Built, installed and tested on your environment by the vendor | ||||
| Approval workflow with admin ACL for exception returns | ||||
| Instant self-service download from a marketplace | ||||
| Tailored to your POS hardware, tax rules and theme |
Typical delivery is about 2 to 4 weeks from requirements sign-off, depending on whether you run Adobe Commerce (with native Store Credit and RMA) or Magento Open Source (where we provision the store-credit ledger), your POS setup and any custom tax or extension conflicts. We confirm a firm timeline in writing after a short scoping call and review of your environment. This is a custom engagement — it is not an instant Adobe Commerce Marketplace download.
We install and configure it for you. We deploy the module to your staging instance, run setup:upgrade, setup:di:compile and static content deployment, validate the RMA, refund, store-credit and restock flows end to end, then promote to production on a scheduled window. You receive the source under app/code (or as a composer package) so you fully own it.
Every build includes a post-launch support window covering bug fixes and compatibility with Magento minor releases during that period. After it ends, you can take an optional support/maintenance retainer for upgrades across major Magento versions, new feature work, and conflict resolution when you add other extensions. You own the code, so you are never locked in.
Both. Adobe Commerce ships native Store Credit and a native RMA module, which we integrate directly. Magento Open Source has neither, so we provision an equivalent store-credit ledger and RMA entities through our module's service contracts. The POS return, refund and MSI restock flows behave the same on both editions.
We extend core through di.xml plugins, observers and service contracts rather than rewriting core classes or other vendors' code, which minimises collisions. Before delivery we audit your installed extensions and POS integration, test against them on staging, and adjust interceptor sort order or event handling where needed. If a hard conflict exists, we surface it during scoping, not after launch.
A custom-built Magento 2 / Adobe Commerce extension that unifies returns, exchanges, refunds, restocking and store credit across your website and in-store POS, built and installed for you by ECOSIRE.