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AI Copilot Knowledge Assistant — A permission-aware chat copilot inside Business Central that answers natural-language questi — 1/1Aperçu illustratif

A permission-aware chat copilot inside Business Central that answers natural-language questions over your live

BC data, grounds responses in your own documents, and drafts records and field values — built and installed by

ECOSIRE as a per-tenant AL extension.

Qu'est-ce que AI Copilot Knowledge Assistant ?

A permission-aware chat copilot inside Business Central that answers natural-language questions over your live BC data, grounds responses in your own documents, and drafts records and field values — built and installed by ECOSIRE as a per-tenant AL extension. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Fonctionnalités clés

Natural-language queries over live Business Central data via the BC REST/OData v4 API and AL queries — no SQL, no export to a third-party tool
Permission-aware responses: every read and draft is scoped to the calling user's BC permission sets, so the copilot never returns data the user can't already see
Record drafting and field suggestions — the copilot pre-fills sales orders, purchase orders, contacts, items and journal lines for the user to review and confirm before commit
Document and knowledge grounding: your SOPs, policies, product sheets and PDFs are indexed so answers cite your own content rather than generic web text
Native Copilot framework integration — a PromptDialog / Copilot page and Role Center factbox that match the standard BC copilot UX
Guided actions and navigation: the copilot can open the right list, apply the right filter, or jump to a card from a plain-English request
Delivered as a per-tenant AL extension (table/page extensions + event subscribers) — installed cleanly without modifying base application objects
Generation routed through Azure OpenAI Service (or an endpoint you nominate) so prompts and data stay within your governed Azure tenant
Background indexing and refresh of grounding documents run on the Business Central job queue
Optional Dataverse / Power Platform grounding to pull in knowledge already managed outside Business Central
Audit-friendly: copilot interactions and drafted records follow standard BC change-log and confirmation patterns
Configurable scope — you choose which tables, pages and document sources the copilot is allowed to read and draft against

Fait sur commande, clé en main

Aucune configuration à faire vous-même — une app fonctionnelle conçue, installée et prise en charge par ECOSIRE.

  1. 1

    Vous commandez

    Commencez par un prix de développement unique. Nous cadrons le projet avec vous au lancement.

  2. 2

    Nous développons et installons

    ECOSIRE la développe, la configure et l'installe sur votre Dynamics 365 Business Central.

  3. 3

    Mise en ligne + assistance

    Vous êtes en ligne en une semaine ouvrée environ, avec deux semaines d’assistance après la mise en production. Les défauts du code que nous livrons sont corrigés gratuitement.

À propos de ce produit

What this is

AI Copilot Knowledge Assistant is a conversational copilot embedded directly in Microsoft Dynamics 365 Business Central. Instead of teaching users where every list, filter and field lives, you give them a chat box: they ask "which customers in the GCC are over their credit limit?" or "draft a purchase order to Fabrikam for 50 units of item 1000" and the copilot answers — or pre-fills the record — using your live BC data and your own grounding documents.

This is not an instant AppSource download. ECOSIRE builds the extension to fit your tenant, installs it, and supports it. You buy the build; we deliver a working copilot on your environment.

How it's built

The copilot ships as a per-tenant AL extension. We add a Copilot Page / PromptDialog page (or a Role Center factbox) wired through Business Central's native Copilot framework, plus table and page extensions to surface "Ask Copilot" actions where your users already work. Read access is brokered through the BC REST/OData v4 API and AL queries, never raw SQL. Grounding documents (SOPs, policy PDFs, product docs) are indexed and retrieved so the model answers from your knowledge, not the open internet.

Generation runs through your chosen gateway — Azure OpenAI Service via the Business Central AI module, or an external endpoint you nominate. Every response is permission-aware: the copilot only reads and drafts what the calling user's permission sets allow, so a salesperson never sees payroll. Record drafting uses standard AL write patterns with user confirmation before commit; longer indexing jobs run on the job queue. Where you use Power Platform, we can extend grounding into Dataverse.

You keep the code, the permission model and the data residency. ECOSIRE warrants it works on your version and supports it after go-live.

Ce que vous obtenez

  • A per-tenant Business Central AL extension (.app) implementing the copilot, installed on your sandbox then production environment
  • Copilot page / PromptDialog UI plus Role Center actions wired into the pages your users work in daily
  • Configured grounding pipeline: your nominated documents indexed and refreshed on the job queue
  • Generation gateway configuration against your Azure OpenAI Service (or nominated endpoint), with keys held in your tenant
  • Permission-set mapping and a setup page so an admin controls which tables, pages and document sources the copilot may access
  • Source code, deployment notes, and an admin + end-user quick-start guide handed over to your team

Pour qui c'est

Business Central end user / sales or purchasing clerk

Wants conversational help and faster data entry — asks the copilot to find records, summarize a customer, or draft an order instead of navigating menus and building filters by hand.

Finance or operations manager

Needs quick, plain-English answers over BC data (overdue balances, stock positions, open POs) without waiting on a report request, while trusting that permission boundaries are respected.

BC administrator / IT lead

Owns the tenant and wants the copilot delivered as a clean per-tenant extension with auditable permission scoping and generation routed through their own governed Azure OpenAI Service.

Comment AI Copilot Knowledge Assistant se compare

CritèreÉCOSIREConstruction personnaliséeConcurrentNatif Dynamics 365 Business Central
Conversational natural-language chat over live BC dataInclusPrise en charge partiellePrise en charge partiellePrise en charge partielle
Grounded in your own documents/SOPs/PDFsInclusPrise en charge partielleNon inclusNon inclus
Permission-aware responses scoped to BC permission setsInclusPrise en charge partiellePrise en charge partielleInclus
Record drafting with review-before-commitInclusPrise en charge partiellePrise en charge partiellePrise en charge partielle
Generation routed through your own Azure OpenAI ServiceInclusPrise en charge partielleNon inclusPrise en charge partielle
Delivered as a clean per-tenant AL extension you own the source toInclusInclusNon inclusNon inclus
Built, installed and supported for you (no in-house AL dev needed)InclusNon inclusPrise en charge partiellePrise en charge partielle
Scope tailored to your tables, pages and document sourcesInclusInclusNon inclusNon inclus

Foire aux questions sur AI Copilot Knowledge Assistant

How long until it's live on our Business Central environment?

Typical delivery is about one working week from kickoff. We first install and validate on your sandbox: wiring the copilot framework, the OData read paths, your permission mapping and your grounding documents. After you sign off on the sandbox, we install to production. Lead time depends on how many tables and document sources you want in scope and how quickly your Azure OpenAI Service access is provisioned.

What does ongoing support and updates look like after go-live?

Because this is a per-tenant extension we built, ECOSIRE supports it on your environment: bug fixes, permission-scope adjustments and recompiles to stay compatible with Business Central monthly and major version updates. The one-time $999 build covers delivery and initial support; longer-term maintenance and feature additions are handled under a support agreement we'll scope with you. You keep the source code, so you're never locked in.

Will the copilot expose data a user isn't allowed to see?

No. Every read and every draft is brokered under the calling user's Business Central permission sets. The copilot uses the same authorization layer as the rest of BC, so a user can only query or draft against records they could already open manually. We map this explicitly during setup and you control which tables and pages are in scope.

Where does the AI generation actually run, and does our data leave the tenant?

Generation is routed through Azure OpenAI Service via the Business Central AI module, or another endpoint you nominate — keys live in your tenant. Your BC data is retrieved through the OData API at query time and your grounding documents are indexed within your environment. We design it so prompts and data stay within your governed Azure boundary rather than going to a public consumer AI service.

Is this on Microsoft AppSource, and can we customize what it can do?

It is not a public AppSource listing — it's a per-tenant extension we build specifically for you, so there's no instant download. That's also why it's customizable: you choose which tables, pages and document sources are in scope, what records it may draft, and how the Role Center actions appear. Because you receive the AL source, your team or ours can extend it later.

Demander un devis

AI Copilot Knowledge Assistant

A permission-aware chat copilot inside Business Central that answers natural-language questions over your live BC data, grounds responses in your own documents, and drafts records and field values — built and installed by ECOSIRE as a per-tenant AL extension.

  • Natural-language queries over live Business Central data via the BC REST/OData v4 API and AL queries — no SQL, no export to a third-party tool
  • Permission-aware responses: every read and draft is scoped to the calling user's BC permission sets, so the copilot never returns data the user can't already see
  • Record drafting and field suggestions — the copilot pre-fills sales orders, purchase orders, contacts, items and journal lines for the user to review and confirm before commit
  • Document and knowledge grounding: your SOPs, policies, product sheets and PDFs are indexed so answers cite your own content rather than generic web text

Demander un devis

Décrivez vos besoins pour AI Copilot Knowledge Assistant et nous vous enverrons les tarifs, les options de licence et une proposition sur mesure, généralement sous un jour ouvré.

Aucun paiement maintenant. Ceci envoie une demande de devis à notre équipe — nous vous recontacterons par e-mail avec les tarifs et les prochaines étapes.