NetSuite ERP Connector

Recursos Principais

Two-way sync: orders, customers and items push to NetSuite; inventory and fulfillment write back to Shopify

Near real-time event sync via Shopify webhooks (orders/create, orders/paid, fulfillments/create, inventory_levels/update)

Scheduled reconciliation job that re-checks records to catch missed, retried or out-of-order webhook events

Multi-entity consolidation: route multiple Shopify stores into the correct NetSuite subsidiaries

NetSuite location ↔ Shopify multi-location inventory mapping for accurate available-to-sell per location

Configurable field mapping and transformation for SKUs, tax codes, price levels, payment methods and Shopify metafields

Order lifecycle handling: partial fulfillments, refunds, cancellations, backorders and multi-currency

Secure auth via Shopify OAuth and NetSuite Token-Based Authentication (TBA) over SuiteTalk REST

Idempotent writes and external-ID matching to prevent duplicate Sales Orders or customers

Per-record sync logging and a retry/dead-letter queue for failed syncs, with error alerting

Customer and company mapping that respects NetSuite B2B/wholesale customer hierarchies

Built, installed, configured and validated against your live NetSuite account by ECOSIRE

Feito sob encomenda, pronto para você

Sem configuração por conta própria — um app funcional criado, instalado e com suporte da ECOSIRE.

Você faz o pedido

Comece com um preço único de desenvolvimento. Definimos o escopo com você no início.

Nós criamos e instalamos

A ECOSIRE cria, configura e instala no seu Shopify.

No ar + suporte

Você entra no ar em cerca de 2–4 semanas, com um período de suporte pós-lançamento.

Sobre este Produto

The NetSuite ERP Connector is a build-to-order integration that keeps Shopify and Oracle NetSuite in lockstep for mid-market wholesale and DTC brands. This is not an instant App Store install — ECOSIRE builds the connector against your NetSuite account (your subsidiaries, custom records, saved searches and field conventions), installs it on your Shopify store, and supports it after launch.

On the Shopify side we use the Admin GraphQL API plus webhooks (orders/create, orders/paid, fulfillments/create, inventory_levels/update, customers/create) so events flow in near real time, with a scheduled reconciliation job as a safety net for missed or out-of-order events. Authentication uses OAuth to Shopify and Token-Based Authentication (TBA) to NetSuite's REST/SuiteTalk APIs — no passwords stored in plaintext.

Orders, customers and items push into NetSuite as Sales Orders, Customers and Inventory Items. Inventory and fulfillment write back to Shopify, mapping NetSuite locations to Shopify multi-location inventory so available-to-sell stays accurate per location. For multi-entity brands, multiple Shopify stores consolidate into the correct NetSuite subsidiaries, and a configurable field mapping and transformation layer handles SKUs, tax codes, payment methods, price levels and Shopify metafields without code changes on your side.

You get an honest scope, a fixed one-time build price, and a connector that fits your actual NetSuite setup rather than a generic middleware template. Every mapping decision is documented, every sync direction is logged, and edge cases (partial fulfillments, refunds, backorders, multi-currency) are handled explicitly. We are an independent integration partner — not affiliated with or endorsed by Oracle NetSuite or Shopify.

O que você ganha

Custom NetSuite ERP Connector built to your subsidiaries, custom records and field conventions, installed on your Shopify store

A documented field-mapping workbook (Shopify ↔ NetSuite) covering items, customers, orders, tax, locations and metafields

Webhook + scheduled-sync configuration with monitoring, retry queue and error alerting

OAuth (Shopify) and Token-Based Authentication (NetSuite) credential setup using your own NetSuite roles

UAT in your NetSuite sandbox plus a controlled go-live cutover with reconciliation checks

Admin/operations runbook documenting sync directions, edge-case behavior and how to re-trigger a sync

Post-launch support window with bug fixes and assistance, plus an optional ongoing support plan

Para quem é isso

Multi-entity wholesale + DTC operations lead

Runs several Shopify storefronts feeding one NetSuite instance with multiple subsidiaries and needs orders, customers and inventory to land in the right entity automatically — without manual CSV imports or duplicate records.

NetSuite administrator / ERP owner

Owns the NetSuite account and its customizations, and wants an integration that respects existing saved searches, custom fields, price levels and tax codes rather than forcing a rigid middleware data model.

Finance / inventory controller at a growing brand

Needs Shopify sales to reconcile cleanly to NetSuite Sales Orders, and NetSuite stock and fulfillment status to write back to Shopify multi-location inventory so the storefront never oversells.

Como NetSuite ERP Connector se compara

Critério	ECOSIRE	Construção personalizada	Concorrente
Two-way order + inventory + fulfillment sync (Shopify ↔ NetSuite)	Incluído	Suporte parcial	Suporte parcial
Multi-entity / multi-store consolidation into NetSuite subsidiaries	Incluído	Suporte parcial	Suporte parcial
Mapped to your custom NetSuite fields, saved searches and conventions	Incluído	Incluído	Não incluído
No instant self-serve install (build + onboarding required)	Não incluído	Não incluído	Incluído
Near real-time webhooks plus scheduled reconciliation safety net	Incluído	Suporte parcial	Suporte parcial
One-time build price (no per-order or recurring middleware fees)	Incluído	Suporte parcial	Não incluído
Vendor-managed updates as Shopify/NetSuite APIs change	Suporte parcial	Não incluído	Incluído
You own the connector code and documentation	Incluído	Incluído	Não incluído

Perguntas frequentes sobre NetSuite ERP Connector

Is this an instant Shopify App Store download?

No. The NetSuite ERP Connector is build-to-order. After purchase, ECOSIRE builds the connector against your specific NetSuite account and Shopify store, installs it, and validates it. There is no self-serve App Store listing because every NetSuite environment (subsidiaries, custom fields, saved searches) is different and must be mapped deliberately.

How long does delivery take?

A typical build is delivered in roughly 2 to 4 weeks from kickoff, depending on the number of Shopify stores, NetSuite subsidiaries and custom field mappings involved. After a short discovery call we confirm scope and give you a firm timeline before work starts. Complex multi-entity or heavily customized NetSuite setups may take longer, and we'll say so up front.

What ongoing support and updates are included?

The one-time build includes a post-launch support window for bug fixes and adjustments. Because Shopify (Admin GraphQL API, webhooks) and NetSuite (SuiteTalk/REST) evolve, we offer an optional ongoing support plan that covers API-version updates, monitoring of the sync queue, and mapping changes as your catalog or entities change. You're never locked into us — the connector and its documentation are yours.

Does inventory and fulfillment really sync both ways?

Yes. Orders, customers and items push from Shopify into NetSuite, while inventory levels and fulfillment status write back from NetSuite to Shopify. We map NetSuite locations to Shopify multi-location inventory so available-to-sell is accurate per location, and we handle partial fulfillments, refunds and backorders explicitly.

How are duplicate orders or customers prevented?

Writes are idempotent and matched on external IDs, so a retried or duplicated webhook will not create a second Sales Order or customer in NetSuite. A scheduled reconciliation job re-checks records to catch any events that were missed or arrived out of order, and failed syncs go to a retry/dead-letter queue with alerting rather than silently disappearing.

Can it handle multiple Shopify stores into one NetSuite account?

Yes — that's a core use case. Multiple Shopify storefronts can be consolidated into a single NetSuite instance, with each store routed to the correct subsidiary. Field mapping, tax codes and price levels are configured per store so each entity's data stays clean and correctly attributed.