イメージプレビューA custom-built Shopify app that pulls orders from regional marketplaces (Trendyol,
Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE.
WhatsApp + Marketplace Order Sync (Trendyol/Coupang)とは？
A custom-built Shopify app that pulls orders from regional marketplaces (Trendyol, Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Shopify (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
主な機能
受注生産、すべておまかせ
自分での設定は不要 — ECOSIRE が構築・インストール・サポートする実働アプリです。
- 1
ご注文
一回限りの構築料金から始めます。キックオフで一緒に範囲を決めます。
- 2
構築とインストール
ECOSIRE がお客様の Shopify 上で構築・設定・インストールします。
- 3
本番稼働 + サポート
約1週間（営業日ベース）で稼働し、本番稼働後2週間のサポートが付きます。納品したコードの不具合は無償で修正します。
この製品について
This is a build-to-order Shopify app, not an instant App Store download. After you purchase, ECOSIRE builds the integration to fit your exact marketplaces, regions, and message templates, then installs it on your store as a custom (unlisted) Shopify app and supports it from there. Typical delivery is a few weeks, scoped to your channels.
If you sell on Trendyol, Coupang, Mercado Libre, or eMAG as well as Shopify, your orders, inventory, and customer comms live in separate dashboards. This app makes Shopify the single operational hub. We connect each marketplace through its official seller/order API and mirror incoming orders into Shopify as draft or real orders via the Admin GraphQL API, tagging the source channel and storing marketplace order IDs, buyer details, and shipping data in order metafields. Your team fulfils, prints labels, and tracks everything from the Shopify admin they already know.
On top of that, the app sends automatic WhatsApp order-status updates (confirmed, packed, shipped, out-for-delivery, delivered) through the WhatsApp Business Cloud API, with SMS fallback when a number isn't WhatsApp-reachable. Messages fire from Shopify webhooks (orders/create, fulfillments/create, fulfillments/update) using approved templates in the customer's language.
We also handle multi-location inventory sync so a sale on any channel decrements stock everywhere via the inventoryLevels API, and customer record consolidation so the same buyer across marketplaces maps to one Shopify customer profile.
Because it's custom-built, the marketplace set, message flows, and field mappings are tailored to you — and ECOSIRE owns the build, install, and ongoing support. We're honest about scope: features depend on what each marketplace's API actually exposes in your region.
得られるもの
- A custom Shopify app built to your marketplace set, installed on your store as an unlisted app via OAuth
- Configured connections to your live Trendyol / Coupang / Mercado Libre / eMAG seller accounts (the channels you sell on)
- WhatsApp Business Cloud API setup with your approved message templates in your supported languages
- SMS fallback wired to your chosen provider
- Multi-location inventory sync mapped to your Shopify locations
- Webhook + metafield configuration documented, plus a short admin guide and a handover walkthrough call
これは誰のためのものですか
Cross-border marketplace seller
Sells the same catalog on Shopify plus Trendyol, Coupang, or Mercado Libre and is tired of switching dashboards to process orders. Wants every order to land in Shopify so one fulfilment workflow covers all channels.
Operations / fulfilment lead
Owns dispatch accuracy and oversell prevention. Needs multi-location inventory to stay correct across channels and wants source-tagged orders and stored marketplace IDs so the team can reconcile and ship without errors.
Customer-experience owner
Wants buyers on any channel to get proactive WhatsApp updates in their own language instead of chasing 'where is my order?' tickets. Values SMS fallback so no customer is left without a status notice.
WhatsApp + Marketplace Order Sync (Trendyol/Coupang) の比較方法
| 基準 | エコシエール | カスタムビルド | 競合他社 | Shopify 標準機能 |
|---|---|---|---|---|
| Import orders from Trendyol, Coupang, Mercado Libre & eMAG into Shopify | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Unified marketplace order view inside the Shopify admin | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Automatic WhatsApp order-status updates with SMS fallback | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Multi-location inventory sync across all channels | 付属 | 部分的なサポート | 付属 | 部分的なサポート |
| Built, installed and supported for you (no in-house dev needed) | 付属 | 含まれていない | 部分的なサポート | 含まれていない |
| Tailored field mapping and message flows for your exact channels/regions | 付属 | 付属 | 含まれていない | 含まれていない |
| Instant self-serve install today | 含まれていない | 含まれていない | 付属 | 付属 |
WhatsApp + Marketplace Order Sync に関するよくある質問
Is this an instant Shopify App Store download?
No. This is a build-to-order custom app. After purchase, ECOSIRE builds it to your specific marketplaces, regions, and message flows, then installs it on your store as an unlisted custom app via OAuth. It is not a one-click App Store listing.
How long does delivery take?
Typically a few weeks from kickoff, depending on how many marketplaces you connect and the complexity of your field mappings and WhatsApp template approvals. We confirm a firm timeline during scoping before any build starts. WhatsApp template review and marketplace API access on your side are the usual gating items, and we guide you through both.
What about ongoing support and updates after launch?
ECOSIRE supports the app after install — including marketplace or Shopify API changes, WhatsApp template updates, and bug fixes. We agree the support arrangement during scoping. Because we built it, we maintain it; you are not left to debug a custom integration alone.
Which marketplaces and channels can you connect?
Trendyol, Coupang, Mercado Libre, and eMAG out of the seed scope. What's possible depends on what each marketplace's official seller API exposes in your region — some endpoints or fields vary by country. We validate exactly what's available for your accounts during scoping and tell you honestly if a specific data point can't be synced.
Do I need WhatsApp Business and existing marketplace seller accounts?
Yes. You need active seller accounts on the marketplaces you want to sync and a WhatsApp Business account with Cloud API access for messaging. We help you set up and verify the WhatsApp Business Cloud API connection and get your message templates approved as part of the build.
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WhatsApp + Marketplace Order Sync
A custom-built Shopify app that pulls orders from regional marketplaces (Trendyol, Coupang, Mercado Libre, eMAG) into one Shopify view and sends customers automatic WhatsApp and SMS order-status updates. Built, installed, and supported by ECOSIRE.
- Order import from Trendyol, Coupang, Mercado Libre, and eMAG via each marketplace's official seller/order API
- Unified order view inside the Shopify admin — marketplace orders mirrored through the Admin GraphQL API and tagged by source channel
- Marketplace order IDs, buyer info, and shipping data stored in Shopify order metafields for full traceability
- Automatic WhatsApp order-status updates (confirmed, packed, shipped, out-for-delivery, delivered) via the WhatsApp Business Cloud API