イメージプレビューTwo-way WhatsApp messaging and automation for Odoo
— order confirmations, shipment alerts and overdue-invoice payment reminders.
WhatsApp Business Integration & Automationとは？
Two-way WhatsApp messaging and automation for Odoo — order confirmations, shipment alerts and overdue-invoice payment reminders. Built to order by ECOSIRE for Odoo 17, 18, 19 — indicative price from $999.00 USD; request a quote for a scoped proposal.
主な機能
受注生産、すべておまかせ
自分での設定は不要 — ECOSIRE が構築・インストール・サポートする実働アプリです。
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ご注文
一回限りの構築料金から始めます。キックオフで一緒に範囲を決めます。
- 2
構築とインストール
ECOSIRE がお客様の Odoo 上で構築・設定・インストールします。
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本番稼働 + サポート
約1週間（営業日ベース）で稼働し、本番稼働後2週間のサポートが付きます。納品したコードの不具合は無償で修正します。
技術仕様
- Odoo互換性
- Odoo 17, Odoo 18, Odoo 19
- エディション
- Enterprise＆Community
- ライセンス
- ライセンスの確認が必要です
- Python要件
- Python 3.10+
- データベース
- PostgreSQL 12+
この製品について
Turn WhatsApp into a first-class channel inside your Odoo ERP. ECOSIRE designs, builds, installs and supports a custom WhatsApp Business Integration & Automation module that connects the official WhatsApp Business Cloud API directly to your Sale Orders, Deliveries and Invoices — so confirmations, tracking updates and payment reminders reach customers where they actually read them.
This is a build-to-order engagement, not an off-the-shelf apps.odoo.com download. After purchase, our Odoo engineers scope your exact flows, register and verify your message templates with Meta, and deliver a production-grade addon tailored to your models and record rules. Typical delivery is one working week depending on scope and the WhatsApp template approval turnaround from Meta.
Under the hood the module ships as a proper Odoo addon: a clean __manifest__.py declaring dependencies (sale, stock, account, mail), Python models extending models.Model with @api.depends computed fields for message status, an ir.model.access.csv plus record rules so agents only see conversations they're allowed to, OWL/XML views for an in-Odoo chat inbox, QWeb-rendered message previews, and Odoo automated actions / server actions that fire outbound messages when a Sale Order is confirmed, a Delivery is validated, or an Invoice becomes overdue. Inbound webhooks from Meta are logged against the customer's partner record via the discuss/mail thread, giving your team a unified conversation history right beside the order.
Because it's built on the official WhatsApp Business Cloud API (not a browser bridge or unofficial gateway), you get template messaging, session windows, delivery/read receipts and Meta-compliant opt-in handling. We wire the whole thing into your Odoo Community or Enterprise instance, expose it over Odoo's XML-RPC/JSON-RPC so external systems can trigger sends too, hand over full source and documentation, and back it with a support window. Supports Odoo 17, 18 and 19.
得られるもの
- Complete, documented Odoo addon source code (Python models, XML/OWL views, ir.model.access.csv, record rules, QWeb templates) delivered to your repository
- WhatsApp Business Cloud API integration configured end-to-end, including Meta app, phone-number and webhook setup guidance
- Message-template design and submission for Meta approval covering your confirmation, shipment and payment-reminder flows
- Installation and configuration on your Odoo 17, 18 or 19 instance (Community or Enterprise), staging then production
- Automated-action / server-action wiring against your real Sale, Stock and Account workflows
- Administrator and end-user documentation plus a live training session for your sales and support team
- A defined post-go-live support and bug-fix window with agreed response times
- Handover of environment/config notes and a runbook for rotating API credentials and managing templates
これは誰のためのものですか
E-commerce & Retail Operations Manager
Runs a store where customers place and chase orders over WhatsApp. Wants confirmations, tracking links and delivery updates sent automatically from Odoo so the team stops copy-pasting messages by hand.
Finance / Accounts Receivable Lead
Chases overdue invoices manually today. Needs Odoo to send polite, scheduled WhatsApp payment reminders with an embedded payment link the moment an account.move goes past due, cutting days-sales-outstanding without extra headcount.
Customer Support / Sales Team Lead
Manages agents who live in WhatsApp. Wants every conversation logged against the customer record inside Odoo, with record-rule-scoped access, read receipts and optional AI auto-replies for repetitive order-status questions.
WhatsApp Business Integration & Automation の比較方法
| 基準 | エコシエール | カスタムビルド | 競合他社 | Odoo 標準機能 |
|---|---|---|---|---|
| Two-way messaging tied to Odoo orders/invoices | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Auto confirmations, shipment alerts & overdue-invoice reminders | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Official WhatsApp Business Cloud API (not a browser bridge) | 付属 | 部分的なサポート | 部分的なサポート | 含まれていない |
| Meta template management & approval workflow inside Odoo | 付属 | 含まれていない | 部分的なサポート | 含まれていない |
| Built to your exact models, record rules and flows | 付属 | 付属 | 含まれていない | 含まれていない |
| Row-level security via ir.model.access.csv + record rules | 付属 | 部分的なサポート | 部分的なサポート | 部分的なサポート |
| XML-RPC/JSON-RPC trigger for external systems | 付属 | 部分的なサポート | 含まれていない | 付属 |
| Professional install, training & support window | 付属 | 含まれていない | 部分的なサポート | 含まれていない |
| Supports Odoo 17, 18 and 19 (Community & Enterprise) | 付属 | 部分的なサポート | 部分的なサポート | 付属 |
WhatsApp Business Integration & Automation に関するよくある質問
How long does delivery take and what is the lead time?
This is a build-to-order module, so it is not an instant download. After purchase we scope your exact flows, then design, build, install and test the addon on your Odoo instance. Typical delivery is one working week. A key variable is Meta's WhatsApp message-template approval, which is outside our control and can add a few business days — we submit templates early to overlap that with development.
What support and updates do I get after go-live?
Every engagement includes a defined post-go-live support and bug-fix window with agreed response times, covering fixes to anything we delivered. We hand over full source code and documentation, so your team or ours can maintain it. We also offer optional ongoing support and compatibility updates as you upgrade across Odoo 17, 18 and 19 or add new automated flows — quoted separately after the initial window.
Is this the official WhatsApp Business API or an unofficial workaround?
It uses the official WhatsApp Business Cloud API from Meta — no browser automation or unofficial gateways that risk your number being banned. That means proper template messaging, delivery/read receipts, the 24-hour session-window rules and Meta-compliant opt-in handling. You will need a WhatsApp Business Account and a verified phone number, which we help you set up.
Does it work with Odoo Community or only Enterprise, and which versions?
It works with both Odoo Community and Enterprise, on Odoo 17, 18 and 19. The addon is built as a standard module with a clean __manifest__.py declaring its dependencies (sale, stock, account, mail), so it installs alongside your existing apps. Any Enterprise-only touchpoints are optional and confirmed during scoping.
Can external systems or our website trigger WhatsApp messages through this?
Yes. Beyond Odoo's own automated actions, the module can send messages via Odoo's XML-RPC/JSON-RPC API, so your e-commerce store, middleware or other apps can trigger a send by calling into Odoo. Inbound replies come back through Meta's webhook and are logged against the customer's partner record.
How are permissions and customer conversations kept secure?
Access is controlled with ir.model.access.csv for model-level rights plus record rules for row-level scoping, so agents only see the conversations for their sales team, company or assigned customers. Opt-in/opt-out consent is tracked with timestamps, and API credentials are stored server-side with a documented rotation runbook.
関連モジュール
Warehouse Management System (WMS) Pro for Odoo
A barcode-driven warehouse management layer for Odoo that adds zone/bin locations, putaway strategies, wave/batch/cluster picking and mobile operations on top of core Inventory. ECOSIRE builds it to your fulfillment workflow, then installs and supports it.
WhatsApp Business Integration & Automation
Two-way WhatsApp messaging and automation for Odoo — order confirmations, shipment alerts and overdue-invoice payment reminders.
- Two-way messaging via the official WhatsApp Business Cloud API (Meta), with inbound webhooks logged against the customer's res.partner record
- Automatic order and quotation confirmation messages triggered by Odoo automated actions when a Sale Order is confirmed
- Shipment and delivery-tracking notifications fired on stock.picking validation, including carrier tracking reference and link
- Overdue-invoice payment reminders that pull account.move balances and embed a hosted payment link for one-tap settlement