A floating WhatsApp click-to-chat widget for Magento 2 / Adobe Commerce with multi-number agent routing, pre-filled cart/product context, and online/offline schedules. ECOSIRE builds, installs, and supports it on your store. One-time license from $99.00 USD for Magento 2 / Adobe Commerce (build-to-order) — includes 12 months of updates and support.

A floating WhatsApp click-to-chat widget for Magento 2 / Adobe Commerce with multi-number agent routing, pre-filled cart/product context, and online/offline schedules. ECOSIRE builds, installs, and supports it on your store.
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The WhatsApp Live Chat & Click-to-Chat Widget gives your Magento 2 storefront a frictionless, one-tap path to a real conversation. A floating button sits on every page; when a shopper taps it, it opens WhatsApp (the app on mobile, WhatsApp Web on desktop) with a pre-filled message that carries the current product name, SKU, and cart context — so your pre-sales team starts every chat already knowing what the customer is looking at.
Customizable floating chat button: position, color, icon, label, and default greeting — all editable in admin without code changes
Multi-number / multi-agent routing by store view, department, or business hours so the right person answers
Pre-filled message carrying live product name, SKU, page URL, and current cart contents for instant context
Online/offline schedule tied to your store timezone, with configurable away message and offline capture behavior
Smart device deep-linking: opens the WhatsApp mobile app via whatsapp:// on phones and WhatsApp Web via wa.me on desktop
Per-store-view configuration so each website, brand, or language routes to its own number and greeting
This is a build-to-order extension, not an instant Adobe Commerce Marketplace download. ECOSIRE engineers the module, installs it on your Magento Open Source or Adobe Commerce instance, configures it to your agents and schedule, and supports it afterward. You get clean, upgrade-safe code — not core hacks.
Technically it ships as a proper module under app/code/Ecosire/WhatsAppChat, registered via registration.php and module.xml. The button is injected through a layout XML block + UI component, so it respects your theme and renders server-side for SEO and performance. Admin configuration lives in a dedicated system.xml section under Stores → Configuration, gated by its own ACL resource (acl.xml) and resolved per store view — so different websites, languages, or brands can route to different WhatsApp numbers.
Multi-agent routing maps numbers to store views, departments, or business hours. An online/offline schedule (driven by your store timezone) swaps the live button for an away message and capture form outside working hours. Deep-link handling detects device type so the correct https://wa.me/ or whatsapp:// URL fires on each platform. Optional click events can be dispatched through Magento's observer/event system for GA4 or your CRM. Everything is multi-store, multi-language, and cache-friendly (full-page cache safe).
You already answer product questions on WhatsApp and want shoppers to reach you in one tap from any page — with the product and cart already attached so you skip the back-and-forth.
You run several store views or websites from one Magento install and need each to route to a different number, language greeting, and team without separate plugins per site.
You want a low-friction conversion channel that also fires a tracked click event into GA4 or your CRM, so you can measure WhatsApp as a real lead source — without a heavy third-party chat SDK.
ecosire.com でライセンスを購入し、アカウント ダッシュボードから WhatsApp Live Chat & Click-to-Chat Widget モジュールの ZIP をダウンロードします。
ZIP をサーバー上の Odoo カスタム アドオン フォルダーに抽出します (または、[アプリ] > [Odoo.sh / runbot のファイルからインストール] を介してアップロードします)。
開発者モードをアクティブにし、アプリを開き、「アプリリストの更新」をクリックして、「WhatsApp Live Chat & Click-to-Chat Widget」を検索し、「インストール」を押します。
新しいメニューを開き、ECOSIRE ライセンス キーを貼り付け、外部認証情報 (Shopify、Amazon、Stripe など) を接続して保存します。
組み込みの接続テストを実行し、最初の 10 レコードを同期し、定期的な cron をスケジュールします。何か問題が発生した場合はサポートにお問い合わせください。
| 基準 | エコシエール | カスタムビルド | 競合他社 | オドゥー ネイティブ |
|---|---|---|---|---|
| Floating WhatsApp button on any storefront page | ||||
| Pre-filled product/SKU and live cart context in the message | ||||
| Multi-number / multi-agent routing by store view or hours | ||||
| Online/offline schedule with away message | ||||
| Installed, configured & supported on your instance by the vendor | ||||
| Clean upgrade-safe module (no core edits), Composer-installable | ||||
| Instant self-service download from Adobe Commerce Marketplace | ||||
| Tailored exactly to your routing, schedule, and theme |
This is built to order, not an instant Marketplace download. After we confirm your requirements (numbers, routing rules, schedule, store views), typical delivery is about 3-5 business days. ECOSIRE installs the module on your staging environment first, you approve it, then we deploy to production. You are not left to install anything yourself.
Every build includes a post-delivery support window for bug fixes and configuration help, plus a compatibility warranty against the Magento version we built for. If you later upgrade Magento (for example a 2.4.x minor release) or want new routing rules, we offer paid maintenance or a quick re-test. Because the code is a clean, Composer-installable module — not a core hack — upgrades are low-risk.
Yes. The module uses only standard framework APIs — layout XML, UI components, system.xml, ACL, and the observer/event system — so it runs on both Magento Open Source 2.4.x and Adobe Commerce, including multi-website and multi-store-view configurations. We confirm your exact edition and version before building.
No. The button renders server-side via a theme block and is full-page-cache safe — dynamic bits like cart context are resolved at click time, not by busting the cache. There is no heavy third-party chat SDK loaded, so it has negligible impact on Core Web Vitals.
On a product page the button injects the product name, SKU, and page URL into the WhatsApp message template. On cart and checkout pages it can include the current cart summary. The shopper taps, WhatsApp opens with that message pre-typed, and your agent sees exactly what they were viewing before the first word is exchanged. You control the template wording in admin.
Yes — that is a core feature. Configuration is resolved per store view, so each website, brand, or language can have its own number, greeting, business hours, and routing rules. Multi-agent routing maps numbers to store views, departments, or time windows so the right person picks up.
A floating WhatsApp click-to-chat widget for Magento 2 / Adobe Commerce with multi-number agent routing, pre-filled cart/product context, and online/offline schedules. ECOSIRE builds, installs, and supports it on your store.