A build-to-order ERPNext app that adds region-tuned WhatsApp and SMS messaging for the GCC — Arabic RTL templates, UAE/KSA sender-ID registration helpers, and consent/opt-out logging. ECOSIRE scopes, builds, installs, and supports it for your v15/v16 site. Built to order by ECOSIRE for ERPNext v15, v16 — indicative price from $299.00 USD; request a quote for a scoped proposal.

A build-to-order ERPNext app that adds region-tuned WhatsApp and SMS messaging for the GCC — Arabic RTL templates, UAE/KSA sender-ID registration helpers, and consent/opt-out logging. ECOSIRE scopes, builds, installs, and supports it for your v15/v16 site.
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GCC retailers and service firms running ERPNext quickly hit a wall when they try to message Arabic-speaking customers at scale. ERPNext core ships a generic Notification and SMS Settings framework and a basic WhatsApp integration, but none of it is tuned for the Gulf: there is no first-class Arabic RTL template handling, no awareness of UAE TDRA / KSA CITC sender-ID registration rules, no structured consent and opt-out ledger to satisfy local data and marketing regulations, and no adapter layer for the regional BSPs and SMS gateways your customers actually route through. Teams end up bolting together freehand server scripts, manual opt-out spreadsheets, and hard-coded gateway credentials — fragile, non-auditable, and risky the moment a regulator or the BSP asks for proof of consent.
Bilingual (AR/EN) Message Template DocType with RTL-aware rendering and WhatsApp header/body/footer component structure
Consent Log DocType capturing opt-in source, channel, and timestamp for an auditable marketing-consent trail
Opt-Out Registry checked in a pre-send hook so every WhatsApp/SMS dispatch is suppressed for opted-out numbers
Automatic inbound unsubscribe parsing (Arabic and English STOP keywords) via BSP webhook, written back to the registry
UAE TDRA and KSA CITC sender-ID and WhatsApp template registration helpers, storing approved IDs against each channel
Pluggable BSP/gateway adapter layer normalizing regional providers behind a single whitelisted send interface
ECOSIRE builds the GCC WhatsApp & SMS Compliance Pack as a proper Frappe app (its own module, DocTypes, and hooks.py) installed onto your bench alongside ERPNext. At its core are dedicated DocTypes: a bilingual Message Template (AR/EN body, RTL-aware rendering, WhatsApp template category and header/body/footer components), a Messaging Channel that stores per-provider gateway config and the registered sender ID / WhatsApp phone-number ID, a Consent Log that records opt-in source, timestamp, and channel, and an Opt-Out Registry that is checked before every send. Sending is wired through hooks.py doc events and scheduler events so campaign and transactional messages fire on ERPNext lifecycle triggers (for example a Sales Invoice submit or Delivery Note status change), and whitelisted methods expose a clean server-side send API. A pluggable adapter layer normalizes regional BSP/gateway APIs behind one interface, so the same template can dispatch over WhatsApp or SMS depending on channel availability and consent.
Compliance is engineered in rather than assumed. Every outbound message is gated against the Opt-Out Registry and the Consent Log via a before_save / pre-send hook, unsubscribe keywords (Arabic and English) are parsed from inbound webhooks and written back to the registry automatically, and sender-ID / template registration helpers guide operators through the UAE and KSA approval workflows and store the approved IDs against the channel. Role profiles and DocType permissions separate who can edit templates, who can launch a bilingual campaign, and who can read the consent audit trail. Delivery receipts and failures are logged per message so you have an exportable record for both the BSP and any regulator. Client scripts add RTL-correct previews in the ERPNext desk, and the Frappe REST API lets your storefront or POS trigger sends programmatically.
Because this is build-to-order, nothing is shipped blind. We start with a short scoping call to confirm your GCC markets, chosen BSP/SMS gateways, the ERPNext events you want to trigger on, and your v15 or v16 target. We then build your version of the app, install and configure it on a staging bench, run UAT with your real templates and test numbers, and hand over installable source, documentation, a git repository, and a training session before go-live. Typical delivery is 2-4 weeks from confirmed scope, followed by a post-go-live support window.
Runs WhatsApp and SMS promotions to Arabic-speaking customers and needs bilingual templates, sender-ID compliance, and a defensible consent record without spreadsheets.
Owns the ERPNext v15/v16 site and wants messaging built as a clean app with proper DocTypes, permissions, and hooks — not fragile ad-hoc server scripts.
Accountable for UAE/KSA marketing and data rules; needs an auditable opt-in/opt-out ledger and exportable delivery logs to answer BSP and regulator queries.
Sends transactional order and delivery updates triggered from ERPNext events and needs reliable, receipt-tracked WhatsApp/SMS with Arabic content.
ecosire.com でライセンスを購入し、アカウント ダッシュボードから GCC WhatsApp & SMS Compliance Pack アプリの ZIP をダウンロードします。
ZIP をベンチのアプリ フォルダーに抽出するか、抽出されたアプリへのパスを指定して「bench get-app」を実行します。
`bench --site SITE_NAME install-app APP_NAME` を実行し、続いて `bench maigrate` を実行して、GCC WhatsApp & SMS Compliance Pack をインストールし、そのスキーマを適用します。
サイトの ECOSIRE ライセンス設定を開き、ライセンス キーをアクティブ化します。無料の ecosire_connect アプリと ecosire_license_client アプリが必要です。
| 基準 | エコシエール | カスタムビルド | 競合他社 | オドゥー ネイティブ |
|---|---|---|---|---|
| Arabic RTL templates | Bilingual AR/EN Message Template DocType with RTL-aware rendering | Possible but hand-built per template | Usually English-first, weak RTL handling | |
| Sender-ID registration (UAE/KSA) | Guided TDRA/CITC helpers, approved IDs stored per channel | Manual process you script yourself | Rarely GCC-aware | |
| Consent & opt-out compliance | Consent Log + Opt-Out Registry gated on every send | DIY, often spreadsheet-based | Basic unsubscribe at best | |
| Regional BSP/gateway support | Pluggable adapter built for your chosen providers | One-off integration per gateway | Fixed to the vendor's provider list | |
| ERPNext event triggers | hooks.py doc events + scheduler events + whitelisted API | Freehand server scripts to maintain | Limited or opaque triggers | |
| Fit to your v15/v16 site | Built and UAT-tested against your exact version | Depends on your team's Frappe depth | Generic, may lag ERPNext versions | |
| Audit & delivery logging | Per-message receipts, exportable for BSP/regulator | Build and maintain yourself | Vendor dashboard, limited export | |
| Ownership & support | Source + git handover, docs, training, support window | You own it and all maintenance | Subscription; no source access |
No. The GCC WhatsApp & SMS Compliance Pack is build-to-order. ECOSIRE builds your version around your GCC markets, chosen BSP/SMS gateways, and ERPNext triggers, then installs and configures it on your site. There is no instant-download package.
Typical delivery is 2-4 weeks from confirmed scope. The timeline depends on how many markets and gateways you use, how many templates and ERPNext trigger events are in scope, and BSP/sender-ID approval turnaround on your side. We confirm dates after the scoping call.
The app uses a pluggable adapter layer, so we integrate the regional BSP or SMS gateway you already use (or plan to use) in the UAE, KSA, or Qatar. We confirm the exact providers during scoping and build the adapter for them as part of your version.
Sends are gated against a Consent Log and Opt-Out Registry via a pre-send hook, inbound Arabic/English unsubscribe keywords auto-update the registry, and sender-ID/template registration helpers guide UAE TDRA and KSA CITC approval and store the approved IDs. Every message is logged with a delivery receipt for audit.
We build for Frappe/ERPNext v15 and v16. Tell us your exact site version during scoping and we target it; the app installs as a standalone Frappe app on your bench alongside ERPNext.
Delivery includes a post-go-live support window for defect fixes and configuration help, plus a git repository handover so you own the code. Longer-term maintenance, new gateway adapters, or feature additions can be arranged as a separate engagement.
Yes. It hooks into ERPNext doc events (for example Sales Invoice submit or Delivery Note status changes) and scheduler events, and exposes whitelisted REST-callable methods so your storefront or POS can trigger sends programmatically.
A build-to-order ERPNext app that adds region-tuned WhatsApp and SMS messaging for the GCC — Arabic RTL templates, UAE/KSA sender-ID registration helpers, and consent/opt-out logging. ECOSIRE scopes, builds, installs, and supports it for your v15/v16 site.