Two-way SMS texting with automation and bulk campaigns inside Dynamics 365 Business Central, built and installed by ECOSIRE as a per-tenant AL extension over Twilio, Vonage, or MessageBird. One-time license from $249.00 USD for Dynamics 365 BC (build-to-order) — includes 12 months of updates and support.

Two-way SMS texting with automation and bulk campaigns inside Dynamics 365 Business Central, built and installed by ECOSIRE as a per-tenant AL extension over Twilio, Vonage, or MessageBird.
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SMS for Dynamics 365 CRM brings native two-way text messaging into your Business Central environment without bolting on a disconnected third-party portal. ECOSIRE designs, builds, and installs this as a per-tenant AL extension directly on your BC tenant (cloud SaaS or on-prem), so your conversations live next to the Customer, Contact, Sales Order, and Service records they belong to.
Chat-style SMS FactBox and page extensions on Customer, Contact, Sales Order, and Service records so threads live where the data lives
Two-way messaging: outbound sends plus inbound replies and delivery receipts captured via a Business Central API page (OData/REST webhook endpoint)
Event-triggered automated texts using AL event subscribers and business events (order confirmation, shipment, appointment reminder, payment due, service update)
Bulk and segmented SMS campaigns driven by the BC job queue with throttling, retry-on-transient-error, and per-recipient delivery logging
Multi-gateway abstraction layer: switch between Twilio, Vonage, or MessageBird via configuration, no code rewrite
Multi-language message templates with placeholder merge fields resolved from BC record data
The extension adds a chat-style SMS FactBox and page extensions to the records you already work in. Messages are sent and received through the gateway you choose — Twilio, Vonage, or MessageBird — via their REST APIs, with delivery-status webhooks handled by a Business Central API page (a published OData/REST endpoint) so inbound replies and delivery receipts flow back into BC automatically. Event subscribers (OnAfterInsertEvent, document-release publishers, and custom business events) fire automated texts on triggers you define: order confirmations, shipment notifications, appointment reminders, payment-due nudges, and service ticket updates.
Bulk and segmented campaigns run through the job queue, so large sends are throttled, retried on transient gateway errors, and logged per recipient. Multi-language templates, emoji, and MMS/media are supported where the gateway allows.
This is honest build-to-order software: it is not an instant AppSource download. After purchase, ECOSIRE scopes your gateway and trigger requirements, develops the extension, installs it on your tenant, configures permission sets, and hands over a tested, documented solution. We then support and update it as Business Central releases roll out. Optional Dataverse / Power Platform integration lets the same SMS log surface in model-driven apps and Power Automate flows. You own the result; we keep it running.
Agents resolving cases who need to text customers appointment reminders, status updates, and quick confirmations directly from the Service or case record without leaving Business Central.
Sellers who want a chat-style thread on the Contact and Sales Order so SMS follow-ups, quote nudges, and delivery alerts are logged against the deal automatically.
Marketers running segmented bulk SMS campaigns to BC contact lists with templated, multi-language messages, consent handling, and per-recipient delivery reporting.
ecosire.com でライセンスを購入し、アカウント ダッシュボードから SMS for Dynamics 365 CRM (Twilio/Multi-Gateway) モジュールの ZIP をダウンロードします。
ZIP をサーバー上の Odoo カスタム アドオン フォルダーに抽出します (または、[アプリ] > [Odoo.sh / runbot のファイルからインストール] を介してアップロードします)。
開発者モードをアクティブにし、アプリを開き、「アプリリストの更新」をクリックして、「SMS for Dynamics 365 CRM (Twilio/Multi-Gateway)」を検索し、「インストール」を押します。
新しいメニューを開き、ECOSIRE ライセンス キーを貼り付け、外部認証情報 (Shopify、Amazon、Stripe など) を接続して保存します。
組み込みの接続テストを実行し、最初の 10 レコードを同期し、定期的な cron をスケジュールします。何か問題が発生した場合はサポートにお問い合わせください。
| 基準 | エコシエール | カスタムビルド | 競合他社 | オドゥー ネイティブ |
|---|---|---|---|---|
| Two-way SMS embedded on BC records (Customer, Contact, Sales Order) | ||||
| Event-triggered automated texts via AL event subscribers | ||||
| Bulk/segmented campaigns processed through the BC job queue | ||||
| Multi-gateway support (Twilio, Vonage, MessageBird) by configuration | ||||
| Built, installed as a per-tenant extension, and supported for you | ||||
| Tailored to your exact triggers, templates, and consent rules | ||||
| Optional Dataverse / Power Platform integration | ||||
| Retested against each Business Central major release |
No. This is build-to-order software. After purchase ECOSIRE scopes your gateway and trigger requirements, develops the AL extension, and installs it on your Business Central tenant as a per-tenant extension. There is no instant AppSource download — you receive a tested, configured solution installed on your own environment.
Typical lead time is about 2 to 4 weeks from the scoping call, depending on how many automated triggers, templates, and gateways you need and whether Dataverse/Power Platform integration is included. We confirm a firm timeline in writing after the initial scoping call and keep you updated through build and install.
ECOSIRE supports the extension after handover, including fixes and configuration help. Because Microsoft ships Business Central updates regularly, we retest and adjust the extension against new major releases so it keeps working. Support and update terms are agreed during scoping; the build price covers initial delivery, and ongoing maintenance is offered as a separate arrangement.
You choose Twilio, Vonage, or MessageBird. You hold your own gateway account and pay that provider directly for message traffic and phone numbers. The extension connects to your account via its REST API using credentials stored securely in Business Central isolated storage.
Yes, optionally. We can surface the SMS log in model-driven apps and expose it to Power Automate flows through the Dataverse / Power Platform integration, so texting events can drive wider automation. This is scoped as an add-on to the core BC extension.
Two-way SMS texting with automation and bulk campaigns inside Dynamics 365 Business Central, built and installed by ECOSIRE as a per-tenant AL extension over Twilio, Vonage, or MessageBird.