Self-Service Ordering Kiosk

主な機能

Large-screen kiosk ordering UI in a locked kiosk-mode browser shell, designed for unattended floor use with attract-loop, accessibility sizing and idle-reset to clear abandoned carts

Guided combo builder and multi-level modifier selection (size, add-ons, no-onion, sauces) that resolves to real Business Central items, BOM/assembly components and unit prices

Context-aware upsell and cross-sell prompts ("make it a combo," "add a drink") driven by configurable rules against your item categories

Unattended card, digital wallet (Apple Pay / Google Pay) and QR payment via your existing gateway terminal — Stripe Terminal or Adyen — with the payment reference written back to the BC sales document

Each kiosk order is created as a genuine Business Central sales order/invoice over the BC REST/OData v4 API through a dedicated scoped API page, not staged in a side database

Order-number ticketing with printed/QR receipt and optional pager / SMS-when-ready integration so customers know when to collect

Kitchen display push: line items, modifiers and prep notes fire to the KDS the instant the order posts, via an event subscriber on the sales document

Endless-aisle ordering for out-of-stock SKUs — customer orders for delivery or later pickup against live BC inventory and availability

AL table and page extensions add kiosk channel, kiosk ID, prep status and payment metadata to standard BC sales tables without breaking upgrades

Dedicated kiosk permission set and OAuth (client-credentials) service account so kiosks have least-privilege API access, fully auditable

Job Queue entries for retry/settlement reconciliation so a dropped network call never loses an order or a payment

Per-kiosk and per-location configuration (menu availability by daypart, language, currency, tax group) managed from a BC setup page

受注生産、すべておまかせ

自分での設定は不要 — ECOSIRE が構築・インストール・サポートする実働アプリです。

ご注文

一回限りの構築料金から始めます。キックオフで一緒に範囲を決めます。

構築とインストール

ECOSIRE がお客様の Dynamics 365 Business Central 上で構築・設定・インストールします。

本番稼働 + サポート

約2〜4週間で稼働し、リリース後のサポート期間が付きます。

この製品について

The Self-Service Ordering Kiosk turns a floor-standing touchscreen into a fully unattended order-and-pay station that is wired directly into your Dynamics 365 Business Central tenant. There is no middle clipboard, no end-of-day re-keying, and no separate kiosk database to reconcile: when a customer taps "Place Order," the kiosk creates a real Business Central sales document, captures payment, and fires the line items to the kitchen display in one transaction.

ECOSIRE builds this as a per-tenant AL extension installed on your environment — not a generic AppSource download. The kiosk UI is a hardened, large-screen experience (web client or a kiosk-mode browser shell) that talks to Business Central over the BC REST/OData v4 API through a dedicated, scoped API page and a custom permission set. On the BC side we ship table and page extensions plus event subscribers (on Sales Header/Sales Line insert and on posting) so kiosk orders carry their own order channel, kiosk ID, modifier notes and payment reference, and so combo and modifier logic resolves correctly to your item and price structure.

Because this is build-to-order, we tailor it to your menu, your combo and modifier rules, your tax setup and your payment processor. Card, wallet and QR payment run through the gateway you already use (for example Stripe Terminal or Adyen), reconciled back into BC. Endless-aisle ordering lets a customer order an out-of-stock item for fulfilment or delivery instead of walking away.

You get an honest lead time, a real installation onto your tenant, UAT against your data, and ongoing support. ECOSIRE owns the AL source, the deployment and the bug fixes — you own the running extension on your own Business Central.

得られるもの

Per-tenant Business Central AL extension (.app) built for your BC version, installed on your sandbox then production environment by ECOSIRE

Kiosk front-end build (kiosk-mode browser package) configured for your menu, branding, languages and screen hardware

Payment gateway integration to your chosen processor (Stripe Terminal / Adyen) including unattended-terminal pairing and settlement reconciliation back into BC

BC setup pages, custom permission set, scoped API page and OAuth service-account configuration for least-privilege kiosk access

Kitchen Display System (KDS) push integration and order-number / pager / SMS ticketing wired to your order flow

UAT against your real menu and price data, deployment runbook, admin/operator guide, and a defined support and update window

これは誰のためのものですか

QSR Operations Director

Runs a fast-food chain and wants kiosks to lift throughput and average ticket at peak without adding cashiers — and needs every kiosk order to land in Business Central automatically for finance and inventory, not in a disconnected POS island.

Food-Court / Multi-Outlet Franchise Owner

Operates several outlets and wants consistent self-order kiosks across locations, each respecting local menu, daypart, currency and tax, all consolidating into one BC tenant for reporting and royalties.

Retail Self-Serve Manager

Manages a self-serve retail floor and wants unattended order-and-pay plus endless-aisle so customers can buy out-of-stock items for delivery instead of leaving — with stock and orders reconciled live in Business Central.

Self-Service Ordering Kiosk の比較方法

基準	エコシエール	カスタムビルド	競合他社
Unattended order + card/wallet/QR payment in one kiosk flow	付属	部分的なサポート	付属
Orders post directly into Business Central as real sales documents (no re-keying)	付属	部分的なサポート	部分的なサポート
Combo builder + multi-level modifiers mapped to your BC items and pricing	付属	部分的なサポート	部分的なサポート
Kitchen display (KDS) push via posted-document event subscriber	付属	部分的なサポート	部分的なサポート
Endless-aisle ordering of out-of-stock items against live BC inventory	付属	部分的なサポート	含まれていない
Built, installed and supported on your tenant as a per-tenant AL extension	付属	部分的なサポート	含まれていない
Tailored to your menu, tax, currency, daypart and chosen payment gateway	付属	付属	含まれていない
Least-privilege scoped API page + custom permission set for kiosks	付属	部分的なサポート	部分的なサポート

Self-Service Ordering Kiosk に関するよくある質問

Is this an instant AppSource download?

No. This is a build-to-order solution. ECOSIRE builds the kiosk as a per-tenant AL extension tailored to your menu, combos, tax setup and payment processor, then installs it on your own Business Central environment. There is no public AppSource listing to click-install — you are buying a custom build plus installation and support, not a generic off-the-shelf app.

What is the delivery lead time?

Typical lead time is roughly 4 to 7 weeks from the kickoff call, depending on menu complexity, number of kiosks/locations, your payment gateway and combo/modifier rules. The flow is: discovery and menu mapping, AL extension build, kiosk UI and gateway configuration, install on your BC sandbox, UAT against your real data, then production cutover. We give you a firm schedule after the scoping call — we do not promise a same-day install.

How does ongoing support and updates work?

ECOSIRE owns the AL source code, the deployment and the bug fixes. The build includes a defined support window covering defect fixes and configuration help. Because it ships as a per-tenant extension (not on AppSource), we validate it against each Business Central update on your sandbox before applying to production, so a BC upgrade does not break your kiosks. Menu changes are data, so your team manages them from the BC setup pages without a redeploy; structural changes are handled as a support or change request.

Will kiosk orders really post into Business Central as proper documents?

Yes. Each kiosk order is created as a genuine Business Central sales order or invoice through a dedicated scoped API page over the BC REST/OData v4 API — with kiosk ID, channel, modifiers, prep notes and the payment reference attached via our table extensions. It is not staged in a separate database for nightly re-keying. Finance, inventory and reporting see the order the moment it is placed and paid.

Can it use our existing payment terminals and kitchen screens?

In most cases, yes. We integrate unattended card/wallet/QR payment through a supported gateway you likely already run (Stripe Terminal or Adyen) and pair it with your kiosk hardware. The kitchen display push is built as an event subscriber on the posted sales document, so we can target your existing KDS or a screen we configure. We confirm exact compatibility with your terminal and KDS models during scoping.