Managed Services & Support
Keep your Power BI environment healthy, optimized, and continuously improving.
Power BI environments need ongoing attention — data source changes, new report requests, performance optimization, user management, and gateway maintenance. Our managed services plans give you a dedicated team that keeps everything running smoothly while continuously building new reports and optimizing existing ones.
हमारी प्रक्रिया
Environment Audit
Comprehensive review of your Power BI tenant, workspaces, gateways, and report inventory.
Plan Selection
Choose Essential, Professional, or Enterprise tier based on your team size and needs.
Onboarding
Set up monitoring, ticketing, communication channels, and establish SLA baselines.
Ongoing Service
Monthly report development, optimization, user support, and quarterly business reviews.
प्रमुख लाभ
SLA-Backed Response
Guaranteed response times — 4 hours for critical issues, same-day for standard requests.
Continuous Improvement
New dashboards, optimized queries, and updated models — not just firefighting.
Proactive Monitoring
We monitor refresh failures, gateway health, and capacity before users notice problems.
Flexible Plans
Scale hours up during busy periods and down during quiet months — no long-term lock-in.
क्या शामिल है
अक्सर पूछे जाने वाले प्रश्न
What is included in the monthly hours?
Hours cover any Power BI work — new report development, existing report modifications, data source changes, user support, performance optimization, and gateway maintenance. We track hours transparently and provide a monthly breakdown of how time was spent.
Can I change my plan tier?
Yes. Plans are month-to-month with 30 days notice to change. Many clients scale up during year-end reporting or new ERP rollouts and scale back during quieter periods.
What happens if we use all our hours before month-end?
We notify you when you reach 80% of your monthly allocation. Additional hours are billed at a discounted overage rate (lower than ad-hoc consulting rates). You can also upgrade your plan tier at any time.
Get Managed Support
हमें अपनी आवश्यकताओं के बारे में बताएँ और हम 24 घंटे के भीतर एक अनुकूलित प्रस्ताव के साथ वापस आएँगे।