Mobile App Support & Maintenance
The two years after launch, when an app quietly stops working.
Mobile apps decay in ways web apps do not. Two OS releases a year deprecate APIs, store policies change, certificates expire and your ERP gets upgraded underneath. We keep apps — ours or inherited — current, monitored and working.
Mis à jour le 10 juin 2026
Selon ECOSIRE, The two years after launch, when an app quietly stops working. Ongoing support for iOS and Android apps: OS compatibility, store policy changes, certificate renewal, crash monitoring and ERP upgrade compatibility.
On the device
Blind-scan a whole shipment; the app tallies each scan against the right purchase order and flags a short delivery while the driver is still there.
- Compatibility passes for each major iOS and Android release
- Certificate, provisioning and keystore renewal tracked ahead of expiry
- Crash, ANR and error monitoring with agreed response paths
Receiving
LiveBlind scan · auto-matched
Scanned
76
Expected
104
Short
1
Item received
SKU-40182-B
Bearing assembly, front hub
- PO-481246/60
Northwind Components
- PO-482618/32
Halden Industrial
Scan next item
Pull the trigger — the app finds the order
Notre processus
Take stock
Source, pipeline, accounts, certificates and dependencies. Inherited apps often arrive with gaps that are better found now.
Instrument
Crash reporting, performance and adoption monitoring, so support decisions are based on data rather than anecdote.
Maintain on a cycle
Scheduled dependency and OS-compatibility work, plus a response path for anything urgent.
Report
A regular summary of crashes, adoption, OS distribution and what needs attention next.
Avantages clés
The annual OS release, handled
Each major iOS and Android release gets a compatibility pass before your users get the update, not after they report it.
Certificates renewed on time
Expiry dates are tracked and renewed ahead of time. An expired certificate can pull a working app out of the store.
Crashes seen before they are reported
Crash and error monitoring is watched, so a regression is usually fixed before a support ticket arrives.
ERP upgrades kept in step
When your ERP is upgraded, the integration is regression-tested against it as part of the same window.
Ce qui est inclus
Questions fréquentes
Can you support an app your team did not build?
Usually yes. We start with a code and infrastructure review to establish what we are taking on, and we will tell you honestly if the right answer is a rebuild rather than a support agreement.
What counts as support versus a new feature?
Support keeps the app doing what it already does — OS compatibility, crashes, certificates, dependencies, store policy. New capability is scoped separately, so a support agreement cannot quietly absorb a roadmap.
What if our ERP is upgraded?
Tell us the window and the integration is regression-tested against the new version as part of it. This is exactly the case an ERP-side partner handles better than a general app agency.
Services associés
- ERP Mobile App DevelopmentPut your ERP in your team's pocket — reading and writing live, not a copy.
- iOS App DevelopmentNative iPhone and iPad apps, built to pass review and survive iOS releases.
- Android App DevelopmentKotlin apps for phones, tablets and rugged scanners — including the ones on your warehouse floor.
- Cross-Platform App DevelopmentOne codebase for iOS and Android — when that is genuinely the right trade.
- Field Service Mobile AppsWork orders, evidence and sign-off from the van — with or without signal.
- Warehouse & Barcode Scanning AppsReceiving, picking, counting and transfers — scanned once, posted straight to stock.
- Mobile Approvals & AlertsPurchase orders, expenses and leave approved from a notification, not a laptop.
- Offline-First Mobile AppsDesigned for no signal — because the ship, the mine and the basement do not have any.
- App Store & Play DeploymentSigning, review, staged rollout and enterprise distribution — handled.
Discuss a support agreement
Parlez-nous de vos besoins et nous vous répondrons sous 24 heures avec une proposition sur mesure.