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Sur commande
Odoo
IT Asset Management & CMDB
A full hardware register and CMDB built inside your Odoo — track every laptop, server and peripheral through its whole lifecycle with assignment history and warranty alerts. Built, installed and supported by ECOSIRE after you request a quotation.
- Category-aware asset types (laptop, server, network gear, mobile, peripheral) each with their own custom fields and views
- Identity fields on every asset — serial, asset tag, MAC, IP, purchase cost, supplier and warranty expiry — with uniqueness constraints on tag/serial
À partir de 999.00 $Point de départ — chiffré selon votre périmètre
Sur commande
Odoo
IT Service Desk (ITSM)
An ITIL-style service desk for Odoo that links every incident and request to the CMDB asset it affects, with impact-based SLA timers and an employee self-service portal. Built, installed, and supported by ECOSIRE after you request a quotation.
- Four ITIL ticket types — incident, service request, problem, and change — each with its own state machine driven by server and automated actions
- SLA policies with separate response and resolution targets per priority tier, timers evaluated against a working-time calendar
À partir de 999.00 $Point de départ — chiffré selon votre périmètre
Sur commande
Odoo
IT Warranty & Support Contract Manager
A build-to-order Odoo module that turns scattered warranty certificates and vendor AMC PDFs into a live contract register linked to every IT asset, with tiered expiry reminders and one-click renewal quotations. ECOSIRE scopes, builds, installs and supports it for you.
- Many-to-many coverage relation: one contract covers a fleet of assets, and one asset can carry several layered contracts (base warranty plus separate AMC)
- Coverage-gap report (SQL view + QWeb PDF) listing every asset with no active warranty or AMC
À partir de 999.00 $Point de départ — chiffré selon votre périmètre
Sur commande
Odoo
Knowledge Base Public Help Center
A build-to-order Odoo module that publishes your knowledge base as a branded, SEO-optimized public help center with live search, feedback capture, and one-click ticket escalation. ECOSIRE scopes, builds, installs, and supports it on your Odoo 17/18/19 instance.
- Category landing pages with breadcrumb navigation and a searchable, paginated article index bound to your knowledge hierarchy
- Public live-search controller (JSON-RPC) with debounced autocomplete over article title/body, respecting visibility scoping at the query level
À partir de 999.00 $Point de départ — chiffré selon votre périmètre
