No. This is a build-to-order app. ECOSIRE designs, builds and installs it on your store as a private OAuth app after purchase. You are buying a custom build and installation, not a self-serve App Store download. We configure it around your actual products, deposit rules and POS setup.

Typical delivery is around 2 to 4 weeks from the kickoff call, depending on how custom your layaway rules, installment logic and POS workflows are. We start by scoping your requirements, then build, test on a development store, and install on your live store. We give you a firm timeline once we have scoped your specifics.

After launch, ECOSIRE provides ongoing support and maintenance, including keeping the app current with Shopify Admin GraphQL API version updates and webhook changes so it keeps working as Shopify evolves. Configuration tweaks to deposit percentages, hold durations or reminder cadence are part of supporting the system you bought.

When a layaway plan is created, the app places a stock hold against the specific location in your multi-location inventory using the Admin GraphQL API, which reduces sellable quantity everywhere Shopify syncs inventory. If the plan is cancelled or its hold expires, inventory is automatically restored to sellable. It listens to inventory and order webhooks to stay in sync.

Yes. Staff can take a deposit or partial payment at Shopify POS, and customers can start a plan online at checkout. In both cases the installment schedule and balance are stored in order and customer metafields, and the same stock-hold and reminder logic applies, so a piece reserved in-store behaves the same as one reserved online.