Repair & RMA Workshop Management

This is a build-to-order module, not an instant apps.odoo.com download. Typical delivery is 2–4 weeks from a confirmed scope: roughly week 1 for requirements and data-model design, weeks 2–3 for build and internal testing, and a final week for staging validation, training, and production go-live. Complex warranty rules or integrations can extend this — we agree the timeline in writing before we start.

Every build includes a post-launch support window covering bug fixes and configuration questions with defined response terms. Because you receive the full source, you are never locked in. New features, additional reports, and Odoo version upgrades are handled as scoped enhancements. We also test the module against Odoo 17, 18, and 19 so you have a clear, supported upgrade path.

The core module is built to run on both Odoo Community and Enterprise across versions 17, 18, and 19. It relies on standard framework capabilities — models/ORM, inventory stock moves, QWeb reports, security rules — that exist in Community. If your process needs Enterprise-only features (such as Field Service or Subscriptions), we confirm your edition up front and scope accordingly.

Each RMA is tied to the original production lot/serial, which carries its delivery and invoice dates. The module compares those dates against your configured coverage rules — warranty duration, product category, and any extended-warranty contracts — using compute fields to flag the job as in-warranty or billable. In-warranty jobs post at zero charge with cost captured internally; billable jobs flow to an Odoo sale order and invoice.

Yes. The module exposes its RMA and repair-order records over Odoo's XML-RPC and JSON-RPC APIs, so a web return portal, e-commerce return flow, or an external CRM can create an RMA, attach the serial, and read back status without manual re-entry. We document the endpoints and payloads and can build the integration as part of the engagement.

Yes. Parts consumed on a repair post real Odoo stock moves from a designated workshop location, so inventory valuation and lot/serial traceability are preserved end to end. Labor is logged against service products so time cost rolls into the job total, and chargeable repairs generate a standard sale order and invoice — keeping everything auditable in Odoo's native financial and inventory records.