Team Messaging & Collaboration

ECOSIRE builds a proper Frappe app — its own module with a Chat Channel, Chat Message, and Chat Membership DocType set — that adds a first-class messaging layer inside ERPNext. Channels and direct messages behave the way your team expects (unread counts, @mentions, threaded replies, reactions, file attachments with inline previews), but every message can also be bound to a reference document via the standard reference_doctype / reference_name link fields. That means a thread can be anchored to a specific Task, Project, Sales Order, or HD Ticket, and the conversation renders both inside the chat panel and in the document's own workspace. Real-time delivery uses Frappe's Socket.IO frappe.realtime pub/sub, so messages, typing indicators, and unread badges push instantly without polling, and everything is governed by ERPNext role profiles and DocType permissions so a channel only shows to users who are entitled to see it.

The integration with your business events is where a build-to-order app pulls ahead of a generic chat plugin. We wire hooks.py doc_events and controlled server scripts so that ERPNext lifecycle changes post structured bot messages into the right channel — a Sales Order submitted, a Purchase Order approved, a ticket breaching SLA, a Stock Entry short on inventory. Scheduled digests are delivered through scheduler_events, and outbound integrations (Slack mirror, email fallback, mobile push) are exposed as @frappe.whitelist() methods over the Frappe REST API so your other systems can post into channels too. Client scripts and a custom Desk page provide the chat UI; permission queries and role checks keep direct messages private; and everything is packaged as versioned, migratable code with proper fixtures so nothing depends on manual site configuration.

Because this is build-to-order, you are not downloading a fixed listing — ECOSIRE scopes the exact channels, event triggers, DocType bindings, and integrations your team needs, then builds and installs them on your Frappe/ERPNext v15 or v16 site. After a short scoping call we confirm the specification, and typical delivery is 2 to 4 weeks from confirmed scope depending on how many event hooks and third-party mirrors you want. We validate on a staging bench first, hand over the git repository and technical documentation, run a training session, and stay on through a post-go-live support window. No fabricated benchmarks, no instant-download promise — real code, built for your instance, that you own.