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Salesforce Commerce Cloud Connector for Business Central — A per-tenant AL extension that bridges Salesforce Commerce Cloud / — 1/1Aperçu illustratif

A per-tenant AL extension that bridges Salesforce Commerce Cloud / B2B Commerce with Dynamics 365 Business

Central — syncing orders, customers, catalog, price books and real-time inventory across multiple sites and currencies. Built, installed and supported by

ECOSIRE on your BC environment.

Qu'est-ce que Salesforce Commerce Cloud Connector for Business Central ?

A per-tenant AL extension that bridges Salesforce Commerce Cloud / B2B Commerce with Dynamics 365 Business Central — syncing orders, customers, catalog, price books and real-time inventory across multiple sites and currencies. Built, installed and supported by ECOSIRE on your BC environment. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

Fonctionnalités clés

Order sync: SFCC / B2B Commerce orders import into Business Central as Sales Orders or Sales Invoices with line items, shipping, and discounts mapped
Customer sync: storefront accounts matched to existing BC Customers or auto-created with billing/ship-to addresses and customer price groups
Catalog publish: BC Items, variants, and descriptions pushed outward to Commerce Cloud catalogs via the OCAPI / B2C Commerce data API
Price-book publish: BC price lists and customer-specific pricing mapped to SFCC price books, including B2B contract pricing
Real-time inventory sync: BC Item availability / Item Ledger drives storefront stock levels via event-subscriber-triggered updates
Multi-site support: multiple SFCC sites map to distinct BC dimensions, locations, or responsibility centers
Multi-currency: SFCC site currencies reconciled to BC currency codes and exchange-rate setup
Refund and tax mapping: SFCC refunds post as BC credit memos; tax classes mapped to BC VAT/tax posting groups
Job Queue automation: scheduled and delta syncs run unattended via a dedicated BC Job Queue entry with configurable cadence
AL table and page extensions add SFCC ID, sync-status, and last-synced fields to Customers, Items, and Sales documents
Dedicated permission set scopes the integration so it can be assigned without over-granting BC access
Sync audit log on the BC side records every push/pull, payload reference, and error for troubleshooting and reconciliation
Resilient HttpClient calls with retry, throttling awareness, and structured error capture against SFCC REST endpoints
Configuration page in BC for endpoint URLs, OAuth credentials, site-to-entity mapping, and field mapping overrides
Optional Dataverse / Power Platform hand-off so synced data is reusable in Power BI and Power Automate flows

Fait sur commande, clé en main

Aucune configuration à faire vous-même — une app fonctionnelle conçue, installée et prise en charge par ECOSIRE.

  1. 1

    Vous commandez

    Commencez par un prix de développement unique. Nous cadrons le projet avec vous au lancement.

  2. 2

    Nous développons et installons

    ECOSIRE la développe, la configure et l'installe sur votre Dynamics 365 Business Central.

  3. 3

    Mise en ligne + assistance

    Vous êtes en ligne en une semaine ouvrée environ, avec deux semaines d’assistance après la mise en production. Les défauts du code que nous livrons sont corrigés gratuitement.

À propos de ce produit

Connect Salesforce Commerce Cloud to your Business Central backend — properly

Enterprise merchants running storefronts on Salesforce Commerce Cloud (SFCC) / B2B Commerce while keeping finance, inventory and fulfillment in Dynamics 365 Business Central usually live with a brittle middleware stack or manual CSV re-keying. This connector closes that gap with a purpose-built integration that treats Business Central as the system of record.

ECOSIRE builds this as a per-tenant AL extension installed directly on your Business Central environment (cloud SaaS or on-prem). It is not a generic AppSource download — it is built to order, configured to your data model, installed by ECOSIRE, and supported afterward. Typical delivery is one working week depending on catalog complexity and the number of storefronts.

What it does on the BC side: new SFCC orders flow in as BC Sales Orders or Sales Invoices with matched or auto-created Customers, ship-to addresses, shipping lines, and tax. Product catalog and price books publish outward from BC Items and price lists into Commerce Cloud via the SFCC OCAPI / B2C Commerce APIs. Inventory syncs in near real time from BC Item Ledger / availability so the storefront reflects true stock.

How it's engineered: AL table and page extensions add the SFCC mapping and sync-status fields; event subscribers on posting and item-availability events trigger updates; a Job Queue entry runs scheduled and delta syncs; and all external calls run through BC's HttpClient against the SFCC REST endpoints with retry and logging. A dedicated permission set scopes access, and every sync writes an auditable log on the BC side. Multi-site, multi-currency, refunds and tax-code mapping are first-class.

You get the source, an install on your tenant, and a support window — no black-box SaaS in the middle.

Ce que vous obtenez

  • A per-tenant Business Central AL extension (.app) built to your data model and installed on your environment by ECOSIRE
  • Source code of the AL extension delivered to you (table/page extensions, codeunits, event subscribers, Job Queue setup)
  • Salesforce Commerce Cloud API integration configured against your OCAPI / B2C Commerce credentials and sandbox first
  • Field- and entity-mapping configuration: SFCC sites, currencies, price books, tax classes mapped to your BC setup
  • Dedicated BC permission set and Job Queue entries configured for scheduled and delta syncs
  • Sandbox/UAT validation run with sample orders, catalog publish, and inventory sync before go-live
  • Setup and admin documentation plus a configuration handover walkthrough
  • Post-delivery support window for bug fixes and BC monthly-update compatibility (scope agreed at order)

Pour qui c'est

E-commerce Operations Manager

Owns the Salesforce Commerce storefronts and needs orders, customers and stock to land in Business Central automatically instead of being re-keyed or pulled from CSV exports overnight.

Business Central / ERP Administrator

Responsible for the BC tenant and its data integrity. Wants a clean per-tenant extension with a scoped permission set, Job Queue control, and an audit log — not an opaque third-party middleware service.

Finance / Controller

Needs SFCC orders, refunds and taxes to post correctly as Sales Invoices, credit memos and the right VAT/tax posting groups so revenue and inventory reconcile without manual journal cleanup.

Head of B2B / Wholesale

Runs Salesforce B2B Commerce with contract and customer-specific pricing, and needs BC price lists and customer price groups to publish accurately to the right price books across multiple sites and currencies.

Comment Salesforce Commerce Cloud Connector for Business Central se compare

CritèreÉCOSIREConstruction personnaliséeConcurrentNatif Dynamics 365 Business Central
Native two-way Salesforce Commerce Cloud / B2B Commerce syncInclusPrise en charge partiellePrise en charge partielleNon inclus
Runs as a per-tenant AL extension inside Business Central (no separate middleware)InclusInclusPrise en charge partielleNon inclus
Real-time inventory sync via BC event subscribers + Job QueueInclusPrise en charge partiellePrise en charge partielleNon inclus
Multi-site, multi-currency, and B2B contract / price-book mappingInclusPrise en charge partiellePrise en charge partielleNon inclus
Refund-to-credit-memo and tax-class to VAT-posting-group mappingInclusPrise en charge partiellePrise en charge partielleNon inclus
Built, installed and configured to your BC data model by the vendorInclusInclusNon inclusNon inclus
Source code delivered to you (no black-box lock-in)InclusInclusNon inclusNon inclus
Ongoing support + BC monthly-update / SFCC API compatibilityInclusPrise en charge partielleInclusPrise en charge partielle
Predictable one-time build cost without per-order or middleware feesInclusNon inclusNon inclusPrise en charge partielle

Foire aux questions sur Salesforce Commerce Cloud Connector for Business Central

How long does delivery take, and how is it installed?

This is a build-to-order extension, not an instant AppSource download. After we confirm your SFCC setup, catalog complexity, and number of storefronts, typical delivery is one working week. ECOSIRE builds the AL extension, validates it in a sandbox/UAT BC environment against your Commerce Cloud sandbox, then installs it as a per-tenant extension on your production Business Central environment and walks you through configuration.

Do I get ongoing support and updates after delivery?

Yes. Your order includes a post-delivery support window for bug fixes and for keeping the extension compatible with Business Central's monthly service updates and SFCC API changes. Because it ships as a per-tenant extension with source delivered to you, you are never locked into a black-box SaaS. We offer extended support and enhancement retainers separately if you want continued coverage beyond the initial window.

Does this run as middleware, or directly inside Business Central?

It runs inside Business Central. The sync logic lives in AL codeunits and event subscribers within the extension; scheduled and delta syncs run via the BC Job Queue; external calls go straight to the SFCC REST/OCAPI endpoints using BC's HttpClient. There is no separate middleware server to host, license, or babysit. Optionally we can hand data off to Dataverse for Power Platform reuse.

Can it handle multiple storefronts, currencies, and B2B contract pricing?

Yes. Multiple SFCC sites map to distinct BC locations, dimensions, or responsibility centers; each site's currency reconciles to a BC currency code and exchange-rate setup; and Salesforce B2B Commerce contract / customer-specific pricing maps to BC price lists and customer price groups when publishing price books. The exact mapping is configured to your setup during the build.

How are refunds and taxes handled so finance reconciles cleanly?

SFCC refunds post in Business Central as credit memos against the originating customer and document, and SFCC tax classes are mapped to your BC VAT/tax posting groups so amounts post to the correct accounts. Every sync is written to an audit log on the BC side with payload references, so finance can reconcile orders, refunds and tax line by line.

Demander un devis

Salesforce Commerce Cloud Connector for Business Central

A per-tenant AL extension that bridges Salesforce Commerce Cloud / B2B Commerce with Dynamics 365 Business Central — syncing orders, customers, catalog, price books and real-time inventory across multiple sites and currencies. Built, installed and supported by ECOSIRE on your BC environment.

  • Order sync: SFCC / B2B Commerce orders import into Business Central as Sales Orders or Sales Invoices with line items, shipping, and discounts mapped
  • Customer sync: storefront accounts matched to existing BC Customers or auto-created with billing/ship-to addresses and customer price groups
  • Catalog publish: BC Items, variants, and descriptions pushed outward to Commerce Cloud catalogs via the OCAPI / B2C Commerce data API
  • Price-book publish: BC price lists and customer-specific pricing mapped to SFCC price books, including B2B contract pricing

Demander un devis

Décrivez vos besoins pour Salesforce Commerce Cloud Connector for Business Central et nous vous enverrons les tarifs, les options de licence et une proposition sur mesure, généralement sous un jour ouvré.

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