Table Reservation & Dining Booking

No. This is a build-to-order app. After purchase, ECOSIRE builds, configures and installs the reservation system on your specific Shopify store — we register a custom app, authenticate via OAuth, and embed the booking flow into your theme. You are not downloading a generic listing from the App Store.

A standard single-location build typically takes about 1–2 weeks from the point we have your floor plan, service hours and deposit policy. Multi-location setups or custom dining experiences add scoping time. We confirm a firm timeline with you before starting, and the lead time is honest — no 'live in 5 minutes' promises.

Collaborator (or staff) access to your Shopify store, your table/floor-plan layout, service windows and turn times, your deposit or pre-payment policy, and the messaging you want on reminders. We scope all of this with you first, then build.

Deposits or full pre-payment run through Shopify Checkout, so a confirmed booking becomes a paid order in your Admin. You set the deposit amount, the cancellation cut-off window, and whether the deposit is forfeited on a late cancel or no-show. Automated reminders go out before the reservation to reduce no-shows in the first place.

Yes. ECOSIRE supports the app after install — bug fixes, Shopify API/version compatibility, and configuration changes such as new slot rules, blackout dates or added locations. We agree the support scope and any maintenance terms with you at handover; you own the code and data either way.

Yes. Each venue maps to a Shopify location, so availability, floor plans and capacity are calculated independently per site while staff manage everything from one admin dashboard.