A custom-built Magento 2 module that connects your store to the WhatsApp Business Cloud API — sending order, shipping and OTP notifications, recovering abandoned carts, and embedding a click-to-chat widget. Built, installed and supported by ECOSIRE. One-time license from $249.00 USD for Magento 2 / Adobe Commerce (build-to-order) — includes 12 months of updates and support.

A custom-built Magento 2 module that connects your store to the WhatsApp Business Cloud API — sending order, shipping and OTP notifications, recovering abandoned carts, and embedding a click-to-chat widget. Built, installed and supported by ECOSIRE.
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WhatsApp Business Integration is a build-to-order Magento 2 module that turns WhatsApp into a first-class transactional and conversational channel for your store. For merchants across MENA, South & Southeast Asia, and LATAM — where WhatsApp is often the primary way customers expect to hear from a brand — email open rates simply don't cut it. This extension closes that gap.
Automated WhatsApp order, invoice, and shipment notifications triggered by Magento sales events (observers on order/shipment save) with tracking links injected into approved templates
Abandoned-cart recovery sequence: a cron job scans quotes idle past a configurable threshold and sends WhatsApp nudges with a one-click resume-cart link
OTP and order-confirmation flows for checkout verification and COD confirmation, with rate limiting and retry handling
Storefront click-to-chat widget rendered via a layout XML block + UI component, with configurable position, greeting text, and per-store-view phone routing
WhatsApp Business Cloud API (Meta Graph API) client built as a di.xml virtual type, with token/phone-number-ID stored encrypted in Magento config
Template message management in the admin: map Magento events to your approved Meta templates, set language locale, and preview variable placeholders
ECOSIRE engineers the module under app/code/Ecosire/WhatsApp, wiring it into Magento with the patterns you'd expect from production code: observers and plugins (interceptors) on sales_order_save_after and shipment events, di.xml virtual types for the API client, service contracts (interfaces under Api/) so logic stays decoupled, and a system.xml-driven admin configuration section guarded by proper ACL resources. Messages are dispatched asynchronously through Magento's message queue / cron so checkout and admin save operations never block on an outbound HTTP call.
The module talks to the official WhatsApp Business Cloud API (Meta Graph API) using approved message templates, with your WABA phone-number ID and permanent access token stored encrypted in Magento config. It works on both Magento Open Source and Adobe Commerce.
Because every store's order statuses, template wording, languages, and number-routing differ, this is not a one-click Marketplace download. ECOSIRE scopes your flows, builds the module to fit your Magento version and theme, installs it on your environment, and supports it after launch. You get clean, upgrade-safe code — no core hacks — plus the Meta template submissions and configuration done for you.
Runs a Magento store in the UAE, Saudi Arabia, or Egypt where customers expect order updates and support over WhatsApp, not email. Needs Arabic-language templates, COD confirmation, and a click-to-chat widget that routes to the right number per store view.
An India, Pakistan, Indonesia, or Philippines direct-to-consumer seller with high cart abandonment and low email engagement. Wants automated WhatsApp cart-recovery nudges and OTP-based checkout confirmation to cut fake orders.
Operates several Magento websites across Brazil, Mexico, or Colombia and needs per-website WABA routing, Spanish/Portuguese templates, and delivery-status logging to prove messages reached customers.
在 ecosire.com 上购买许可证并从您的帐户仪表板下载 WhatsApp Business Integration 模块 ZIP。
将 ZIP 解压到服务器上的 Odoo 自定义插件文件夹中(或通过“应用程序”>“从 Odoo.sh / runbot 上的文件安装”上传)。
激活开发者模式,打开应用程序,单击更新应用程序列表,搜索 WhatsApp Business Integration,然后按安装。
打开新菜单,粘贴您的 ECOSIRE 许可证密钥,连接任何外部凭据(Shopify、Amazon、Stripe 等),然后保存。
运行内置连接测试,同步前 10 条记录,并安排定期 cron。如果出现任何问题,请联系支持人员。
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | 奥杜本机 |
|---|---|---|---|---|
| Native WhatsApp order/shipping notifications | ||||
| Abandoned-cart recovery over WhatsApp via cron | ||||
| OTP & COD confirmation flows | ||||
| Built, installed & supported for you (build-to-order) | ||||
| Upgrade-safe code (no core hacks, service contracts/plugins) | ||||
| Per-website/store-view WABA number routing | ||||
| You own the source code, no per-message vendor fee | ||||
| GraphQL/REST API for headless/PWA storefronts |
Because this is built to order, typical delivery is about 2 to 3 weeks from kickoff. That covers scoping your order statuses and flows, building the module against your exact Magento version, your Meta template submissions (Meta's own template approval can add a few days outside our control), and installation plus testing on staging before we go live on production. Tighter timelines are sometimes possible — tell us your target date and we'll be honest about it.
Every build includes a post-launch support window for bug fixes and configuration adjustments. After that, you can keep an optional maintenance retainer that covers compatibility with new Magento / Adobe Commerce patch releases, WhatsApp Cloud API version changes, new message templates, and added flows. You own the source code either way — there is no license lock-in or per-message fee from us; you pay Meta directly for conversation charges.
Yes. You need a verified WhatsApp Business Account (WABA) with a registered phone number on the WhatsApp Business Cloud API, plus Meta business verification. If you don't have one yet, we guide you through the setup and the message-template submissions as part of the engagement — but the WABA and Meta verification belong to you, not to ECOSIRE.
Yes. The module is built to run on both Magento Open Source and Adobe Commerce, including multi-store, multi-website, and multi-language configurations. The click-to-chat widget is added through layout XML so it respects your theme, and all logic uses service contracts and plugins rather than core overrides, so it stays compatible through upgrades.
No, and we won't pretend otherwise. This is a custom engineering engagement: ECOSIRE builds the module to fit your store, installs it, wires it to your WhatsApp Business account, and supports it. You receive real source code under app/code — not a generic Marketplace package — which is why it fits your flows exactly instead of forcing you into someone else's assumptions.
A custom-built Magento 2 module that connects your store to the WhatsApp Business Cloud API — sending order, shipping and OTP notifications, recovering abandoned carts, and embedding a click-to-chat widget. Built, installed and supported by ECOSIRE.