产品详细信息以英文显示。翻译即将推出。
速览
- 价格
- $99.00 USD
- magento_2 版本
- —
- 设置时间
- 20分钟
- 许可证
- 一次永久
- 语言
- 11 语言
一次性购买
WhatsApp Notifications & Order Alerts
A custom-built Magento 2 / Adobe Commerce extension that sends automated WhatsApp messages for every order, invoice, shipment, cancellation and abandoned-cart event through Twilio or the WhatsApp Business Cloud API. Built, installed and supported by ECOSIRE on your store.
$99.00USD
现在无需付款。此操作会向我们的团队发送报价请求——我们会通过邮件跟进价格和后续步骤。
核心功能
Order-placed, invoice, shipment, cancellation and credit-memo WhatsApp triggers wired to Magento sales events via observers in events.xml
Dual gateway support: Twilio WhatsApp API and the WhatsApp Business Cloud API (Meta), swappable through a service contract bound in di.xml
Per-event message templates with merge variables ({{customer_name}}, {{order_increment}}, {{tracking_number}}, {{grand_total}}) editable in the Magento admin
Abandoned-cart WhatsApp recovery sequence running on cron against quotes with no associated order
Inbound WhatsApp inquiry and contact log surfaced as an admin grid (UI component) with reply history
Asynchronous, cron-driven message dispatch with a queue table so gateway latency never blocks checkout or admin save
Admin ACL resource so only authorized roles can edit templates, view logs or change gateway credentials
Per-store-view and per-locale message bodies for multi-store, multi-language catalogs
Delivery status and webhook callback handling (sent / delivered / read / failed) logged against each message
Configurable via Stores > Configuration with encrypted gateway credentials stored in core_config_data
Retry-with-backoff on transient gateway failures, with a failed-message admin view for manual resend
REST endpoint to trigger or inspect notification status for headless / PWA Studio storefronts
关于此产品
WhatsApp Notifications & Order Alerts is a build-to-order Magento 2 extension that moves your transactional and recovery messaging onto the channel customers in MENA, South Asia and LATAM actually open. Instead of relying on email (where deliverability and open rates collapse in WhatsApp-first markets), it fires templated WhatsApp messages the moment an order is placed, invoiced, shipped, cancelled or refunded via credit memo.
为什么选择 WhatsApp Notifications & Order Alerts
Order-placed, invoice, shipment, cancellation and credit-memo WhatsApp triggers wired to Magento sales events via observers in events.xml
Dual gateway support: Twilio WhatsApp API and the WhatsApp Business Cloud API (Meta), swappable through a service contract bound in di.xml
Per-event message templates with merge variables ({{customer_name}}, {{order_increment}}, {{tracking_number}}, {{grand_total}}) editable in the Magento admin
Abandoned-cart WhatsApp recovery sequence running on cron against quotes with no associated order
Inbound WhatsApp inquiry and contact log surfaced as an admin grid (UI component) with reply history
Asynchronous, cron-driven message dispatch with a queue table so gateway latency never blocks checkout or admin save
Technically, this is a real Magento module installed under app/code/Ecosire/WhatsAppNotifications. It hooks into the sales events you already emit — sales_order_place_after, sales_order_invoice_save_after, sales_order_shipment_save_after — through observers declared in events.xml, plus targeted plugins/interceptors where an observer is the wrong tool. Outbound delivery runs through a service contract (MessageSenderInterface) with two interchangeable gateway implementations bound in di.xml: Twilio's WhatsApp API and the WhatsApp Business Cloud API (Meta). Messages are queued and dispatched by cron, so a slow gateway never blocks checkout.
Per-event message bodies are editable admin templates with variables like {{customer_name}}, {{order_increment}}, {{tracking_number}} and {{store_url}}, governed by admin ACL so only authorized roles can edit them. An inbound message & contact log captures customer replies and inquiries in the admin grid. The abandoned-cart recovery sequence runs on a cron schedule against quotes with no order, sending timed WhatsApp nudges.
Because it is build-to-order, ECOSIRE configures it against your gateway account, your templates, your store views and locales — then installs, tests and supports it. It works on both Adobe Commerce and Magento Open Source. This is not an instant Marketplace download; it is a delivered, working integration on your install.
你得到什么
- A fully built Magento 2 module under app/code/Ecosire/WhatsAppNotifications (composer-installable), compatible with Adobe Commerce and Magento Open Source
- Installation and configuration on your Magento environment against your Twilio or WhatsApp Cloud API account
- Configured per-event message templates in your brand voice and store locales, signed off with you before go-live
- Abandoned-cart recovery sequence configured with your timing and copy, scheduled via cron
- Admin ACL roles, encrypted credential storage and the inbound contact-log grid set up and tested
- Smoke-tested go-live on staging then production: real test order, invoice, shipment and abandoned-cart message verified end to end
- Short admin handover document plus 30 days of post-launch support for defects and configuration tweaks
这是给谁的
WhatsApp-first market merchant (MENA / South Asia / LATAM)
A mid-market store owner whose customers ignore email but read WhatsApp instantly. Wants order, shipping and payment alerts to land where buyers actually look, reducing 'where is my order?' tickets.
Operations / fulfillment manager
Owns the post-purchase experience and support load. Needs reliable, automated shipment and cancellation notices plus a contact log of customer replies, without adding manual work to the warehouse team.
Growth / e-commerce marketer
Focused on recovering lost revenue and lifting repeat purchases. Wants an abandoned-cart WhatsApp sequence and a high-open transactional channel that complements email flows rather than competing with them.
安装概述
从ECOSIRE下载
在 ecosire.com 上购买许可证并从您的帐户仪表板下载 WhatsApp Notifications & Order Alerts 模块 ZIP。
上传至Odoo
将 ZIP 解压到服务器上的 Odoo 自定义插件文件夹中（或通过“应用程序”>“从 Odoo.sh / runbot 上的文件安装”上传）。
安装模块
激活开发者模式，打开应用程序，单击更新应用程序列表，搜索 WhatsApp Notifications & Order Alerts，然后按安装。
配置设置
打开新菜单，粘贴您的 ECOSIRE 许可证密钥，连接任何外部凭据（Shopify、Amazon、Stripe 等），然后保存。
验证并上线
运行内置连接测试，同步前 10 条记录，并安排定期 cron。如果出现任何问题，请联系支持人员。
WhatsApp Notifications & Order Alerts 如何比较
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | 奥杜本机 |
|---|---|---|---|---|
| Fires on all five sales events (order, invoice, shipment, cancellation, credit memo) out of the box | ||||
| Both Twilio and WhatsApp Business Cloud API gateways, swappable via di.xml | ||||
| Abandoned-cart WhatsApp recovery sequence on cron | ||||
| Inbound reply / contact log in the Magento admin | ||||
| Installed, tested and supported on your store by the vendor | ||||
| Built specifically to your gateway, templates, store views and locales | ||||
| Available instantly as a self-service download | ||||
| You own and can modify the source under app/code |
关于WhatsApp Notifications & Order Alerts的常见问题
+How long does delivery take, since this is build-to-order?
Typical delivery is 2 to 3 weeks from kickoff. After you provide gateway access (Twilio or WhatsApp Cloud API) and your message copy, ECOSIRE builds the module, installs it on your staging environment, configures templates and the abandoned-cart sequence, runs end-to-end tests, then moves it to production. This is a custom build installed by us, not an instant Adobe Commerce Marketplace download.
+Do I need a Twilio or WhatsApp Business account first?
Yes. WhatsApp messaging requires an approved WhatsApp Business sender — either through Twilio's WhatsApp API or directly via the WhatsApp Business Cloud API (Meta). You own that account and its message-template approvals. ECOSIRE configures the extension against your credentials and helps you map your approved WhatsApp templates to each Magento event.
+Does it work on both Adobe Commerce and Magento Open Source?
Yes. The module targets standard Magento 2 APIs — sales events, service contracts, di.xml, cron and admin ACL — so it runs on Magento Open Source and Adobe Commerce (on-prem or cloud) on supported 2.4.x versions. We confirm your exact version and PHP version during scoping.
+What about ongoing support and updates after launch?
Every build includes 30 days of post-launch support for defects and configuration changes. Beyond that, ECOSIRE offers optional support and maintenance covering Magento 2.4.x version compatibility, gateway API changes (Twilio or Meta), and small enhancements. Because you own the source under app/code, you are never locked in.
+Will sending WhatsApp messages slow down checkout or admin saves?
No. Messages are written to a queue and dispatched asynchronously by cron, so the customer-facing checkout and admin order operations complete immediately. If the gateway is slow or temporarily down, messages retry with backoff and failures are visible in an admin grid for manual resend — the order flow is never blocked.
+Can the message templates and abandoned-cart timing be customized per store?
Yes. Each event has its own editable template with merge variables, and bodies can differ per store view and locale for multi-language catalogs. The abandoned-cart recovery sequence timing and copy are fully configurable. All template editing is gated behind admin ACL so only authorized roles can change it.
为什么客户信任 ECOSIRE
SOC 2 对齐
符合 GDPR
安全条纹支付
30 天退款
终身更新
LGPL-3.0 许可证
相关模块
申请报价
WhatsApp Notifications & Order Alerts
A custom-built Magento 2 / Adobe Commerce extension that sends automated WhatsApp messages for every order, invoice, shipment, cancellation and abandoned-cart event through Twilio or the WhatsApp Business Cloud API. Built, installed and supported by ECOSIRE on your store.
- Order-placed, invoice, shipment, cancellation and credit-memo WhatsApp triggers wired to Magento sales events via observers in events.xml
- Dual gateway support: Twilio WhatsApp API and the WhatsApp Business Cloud API (Meta), swappable through a service contract bound in di.xml
- Per-event message templates with merge variables ({{customer_name}}, {{order_increment}}, {{tracking_number}}, {{grand_total}}) editable in the Magento admin
- Abandoned-cart WhatsApp recovery sequence running on cron against quotes with no associated order