示意预览Real-time technician scheduling, offline mobile job execution and on-site invoicing
— built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE.
什么是 Field Service Mobile & Scheduling for Business Central？
Real-time technician scheduling, offline mobile job execution and on-site invoicing — built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
核心功能
按需定制，全程代劳
无需自行搭建——由 ECOSIRE 构建、安装并提供支持的可用应用。
- 1
您下单
以一次性构建价格开始。我们在启动时与您共同确定范围。
- 2
我们构建与安装
ECOSIRE 在您的 Dynamics 365 Business Central 上构建、配置并安装。
- 3
上线 + 支持
约一个工作周内上线，并包含两周上线支持。我们交付的代码中的缺陷免费修复。
关于此产品
Field service teams live in the gap between the dispatcher's spreadsheet and the technician's van. Microsoft Dynamics 365 Business Central gives you Service Management — service items, service orders, resources and resource allocation — but it stops short of a real dispatch board, a phone-friendly app a technician can use with no signal, and a clean way to collect a signature and invoice on the doorstep.
Field Service Mobile & Scheduling closes that gap. ECOSIRE builds it as a per-tenant AL extension installed directly on your Business Central environment — not a generic AppSource download, but a solution tailored to your service items, resource groups, units of measure and posting setup, then handed over fully working.
The extension adds a drag-and-drop dispatch & scheduling board (page extensions over service orders and resource allocations) so dispatchers assign jobs by technician and time slot. Technicians get a mobile experience — delivered as a Power Apps canvas app on Dataverse or a hardened Business Central mobile profile, your choice — that works offline: job cards, parts (item journal / service lines) and labor (resource time) are captured in the field and synced through the Business Central REST/OData v4 API and Job Queue when the device reconnects.
On site, the technician captures a customer signature, then posts the service order to a draft or final invoice against your existing No. Series and VAT setup. Recurring maintenance contracts generate scheduled service orders automatically via Job Queue entries.
Because it is AL — table and page extensions, event subscribers, permission sets — it upgrades cleanly with Business Central's monthly cycles and never touches the base application by direct modification. ECOSIRE delivers the build, installs the extension, runs UAT with your dispatchers, and supports it afterward.
你得到什么
- Installed per-tenant AL extension (.app) deployed to your Business Central production and sandbox environments
- Dispatch & scheduling board pages plus all table/page extensions and event subscribers, configured to your service item and resource setup
- Technician mobile app (Power Apps canvas app on Dataverse, or configured Business Central mobile profile) with offline sync wired to the BC REST/OData API
- Permission sets for Dispatcher, Technician and Service Manager, assigned to your user groups
- Job Queue entries configured for recurring maintenance contract generation and offline sync processing
- Configured on-site invoicing flow mapped to your No. Series, VAT posting groups and dimensions
- UAT session with your dispatchers and a short admin + technician handover guide
- Source AL project handed to you, plus a defined post-go-live support window
这是给谁的
Service Operations Manager
Owns dispatch and field throughput. Needs a live board to balance technician load, fewer phone calls to the van, and same-day invoicing so cash isn't stuck waiting for paperwork to come back to the office.
Lead Dispatcher / Scheduler
Assigns jobs all day. Wants drag-and-drop scheduling with conflict warnings instead of a whiteboard or spreadsheet, and to see status change in real time as technicians move through each job.
Field Technician
Works in basements, rooftops and rural sites with no signal. Needs a phone app that loads the day's jobs offline, lets them log parts and hours, capture a signature and finish the job without calling the office.
Field Service Mobile & Scheduling for Business Central 如何比较
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | Dynamics 365 Business Central 原生 |
|---|---|---|---|---|
| Drag-and-drop dispatch board over Service Orders | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Offline-capable technician mobile app | 包含 | 部分支持 | 包含 | 不包括在内 |
| On-site signature capture + invoice posting | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Recurring maintenance contract auto-generation (Job Queue) | 包含 | 部分支持 | 部分支持 | 部分支持 |
| Tailored to your service items, resources and posting setup | 包含 | 包含 | 不包括在内 | 部分支持 |
| Clean per-tenant AL extension, no base-app modification | 包含 | 部分支持 | 包含 | 包含 |
| Built, installed and supported for you (no in-house AL team needed) | 包含 | 不包括在内 | 部分支持 | 不包括在内 |
| Dataverse / Power Platform integration option | 包含 | 部分支持 | 部分支持 | 部分支持 |
关于Field Service Mobile & Scheduling for Business Central的常见问题
Is this an instant AppSource download?
No. This is a build-to-order solution. ECOSIRE builds it as a per-tenant AL extension tailored to your service items, resources and posting setup, then installs it on your Business Central sandbox and production environments. You are buying engineering, installation and support — not a self-serve marketplace app.
How long until it's live on our environment?
Typical delivery is about one working week from kickoff: discovery of your service workflow, build of the dispatch board and mobile app, sandbox install, UAT with your dispatchers, then production cutover. Heavily customized contract logic or complex Dataverse integration can extend this; we confirm a firm lead time after the discovery call.
What happens with ongoing support and Business Central updates?
Because it is built in AL as table/page extensions and event subscribers with no base-app modification, the extension survives Business Central's monthly minor updates and major version upgrades cleanly. ECOSIRE includes a post-go-live support window for fixes and questions, and offers a continuing support agreement for upgrade regression checks, enhancements and new feature work.
Does the technician app really work with no internet?
Yes. The mobile layer is offline-first — the technician's assigned jobs, service items and price/parts data are cached on the device. Job cards, parts consumption, labor time and signatures are captured locally and synced to Business Central through the REST/OData v4 API and Job Queue the moment the device regains connectivity.
Do we need Power Platform licenses?
Only if you choose the Power Apps canvas app option for the mobile layer, which runs on Dataverse and reuses your existing Power Apps / Power Automate licensing. If you prefer to stay entirely inside Business Central, we deliver a hardened Business Central mobile profile instead. We help you pick the right option based on your existing Microsoft licensing during discovery.
Will this change our existing invoicing and accounting setup?
No. On-site invoicing posts through your existing Business Central configuration — your No. Series, VAT posting groups, dimensions and customer setup. The extension feeds the standard service-to-invoice flow rather than replacing it, so your finance team's reconciliation and reporting stay exactly as they are.
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Field Service Mobile & Scheduling for Business Central
Real-time technician scheduling, offline mobile job execution and on-site invoicing — built as a per-tenant AL extension on your Business Central service management, installed and supported by ECOSIRE.
- Drag-and-drop dispatch & scheduling board built as page extensions over Service Orders and Resource Allocations, with technician/time-slot lanes and conflict highlighting
- Technician mobile app delivered as a Power Apps canvas app on Dataverse or a hardened Business Central mobile profile, scoped to assigned jobs
- Offline-first job execution — job cards, parts and labor captured with no signal and synced via the Business Central REST/OData v4 API when reconnected
- Job card capture writing service lines, item consumption (item journal) and resource time (labor) back to the source Service Order