示意预览A configurable points, tiers and rewards engine for Microsoft Dynamics 365 Business Central that turns every POS
and online sale into repeat-customer loyalty. Built, installed and supported by
ECOSIRE as a per-tenant AL extension.
什么是 Customer Loyalty & Rewards？
A configurable points, tiers and rewards engine for Microsoft Dynamics 365 Business Central that turns every POS and online sale into repeat-customer loyalty. Built, installed and supported by ECOSIRE as a per-tenant AL extension. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.
核心功能
按需定制，全程代劳
无需自行搭建——由 ECOSIRE 构建、安装并提供支持的可用应用。
- 1
您下单
以一次性构建价格开始。我们在启动时与您共同确定范围。
- 2
我们构建与安装
ECOSIRE 在您的 Dynamics 365 Business Central 上构建、配置并安装。
- 3
上线 + 支持
约一个工作周内上线，并包含两周上线支持。我们交付的代码中的缺陷免费修复。
关于此产品
Customer Loyalty & Rewards is a build-to-order Microsoft Dynamics 365 Business Central extension that adds a complete points, tiers and rewards engine directly inside your ERP — no separate loyalty silo to reconcile. ECOSIRE builds it in the AL language as table and page extensions on Customer, Sales Header and Sales Line, with event subscribers on posting routines (OnAfterPostSalesDoc) so points earn and burn the moment a sale is posted, whether it originates at the POS, the web shop, or a back-office order.
This is not an instant AppSource download. ECOSIRE scopes the rules with you, develops the extension against your data model, then installs it as a per-tenant extension on your Business Central Online (SaaS) tenant or on-premises environment — so it never blocks a Microsoft platform update and ships with its own permission sets and upgrade codeunits.
You configure earn/burn rules by item, item category and sales channel; define membership tiers with spend thresholds and benefits; and identify members by loyalty card, phone number or app ID. A reward catalog drives automatic discount redemption on qualifying lines, and the job queue runs scheduled campaign, birthday and anniversary triggers. Points balances and member data are exposed through the BC REST/OData v4 API so your eCommerce front end, POS, or a Power Platform / Dataverse flow can read balances and post adjustments in real time.
Everything lives in your own tenant — your data, your security model, your audit trail. ECOSIRE delivers the source, the AppSource-grade .app package, deployment, and a handover session, then supports and updates it as Business Central evolves.
你得到什么
- A per-tenant Business Central AL extension (.app package) installed on your SaaS or on-premises environment
- Full AL source code: table/page extensions, the points ledger table, earn/burn codeunits and event subscribers
- Configured earn/burn rules, tier thresholds and reward catalog matching your scoped requirements
- Dedicated permission sets for loyalty admin, cashier and reporting roles
- REST/OData API endpoints documented for your eCommerce or POS integration
- Optional Power Platform / Dataverse connection and a starter Power BI loyalty dashboard
- Deployment, smoke-testing and a recorded handover/training session for your team
- Post-delivery support window with bug fixes and Business Central version-compatibility updates
这是给谁的
Retail Operations Manager
Runs multi-store retail on Business Central with an integrated POS and wants to drive repeat purchase using existing sales data, without buying and reconciling a separate loyalty platform.
Hospitality / Restaurant Owner
Wants members identified by phone or app at the table or counter, with birthday and anniversary offers triggered automatically and redemptions handled inside the same ERP that runs the books.
eCommerce & Omnichannel Lead
Needs a single points balance shared across web and physical stores, exposed via the BC REST/OData API so the online storefront can show and redeem points in real time.
Business Central Administrator / Finance Lead
Cares that loyalty lives as a governed per-tenant extension with its own permission sets and audit trail, doesn't break platform updates, and keeps point liability visible in the ledger.
Customer Loyalty & Rewards 如何比较
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | Dynamics 365 Business Central 原生 |
|---|---|---|---|---|
| Runs natively inside Business Central (no separate loyalty silo) | 包含 | 包含 | 部分支持 | 不包括在内 |
| Points earn/burn on POS and online sales out of the box | 包含 | 部分支持 | 包含 | 不包括在内 |
| Tiered membership with automatic promotion/demotion | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Built, installed and supported on your tenant by the vendor | 包含 | 不包括在内 | 不包括在内 | 不包括在内 |
| Tailored to your exact rules, items, channels and tiers | 包含 | 包含 | 不包括在内 | 不包括在内 |
| REST/OData API for eCommerce and POS integration | 包含 | 部分支持 | 部分支持 | 部分支持 |
| Dedicated permission sets and ledger audit trail | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Ongoing version-compatibility updates included | 包含 | 不包括在内 | 部分支持 | 包含 |
关于Customer Loyalty & Rewards的常见问题
Is this a download from Microsoft AppSource?
No. Customer Loyalty & Rewards is build-to-order. ECOSIRE develops the extension in AL against your requirements, then installs it as a per-tenant extension directly on your Business Central environment. You receive the .app package and the source — there is no public AppSource listing to self-install.
How long does delivery take?
A standard configuration is typically delivered in about one working week from a confirmed scope. The first step is a short discovery call to lock down your earn/burn rules, tier structure and channels. Heavier customization (deep eCommerce/POS integration, custom Dataverse flows) extends the timeline, and we give you an honest estimate before you commit.
What happens with ongoing support and updates?
Every build includes a post-delivery support window covering bug fixes and compatibility with Business Central's major and minor platform updates, since per-tenant extensions can be affected by Microsoft's release waves. After the initial window we offer an optional ongoing support and enhancement plan — pricing depends on scope and is agreed up front, never auto-charged.
Will it work with my existing POS and online store?
Yes. The engine earns and burns points on the standard Business Central posting routines, so any sale that posts to BC is covered regardless of where it originated. For real-time balance display and redemption in your POS or web shop, we expose REST/OData v4 endpoints and can build the integration as part of the scoped work.
Where does the loyalty data live and who can see it?
All member, points-ledger and reward data lives inside your own Business Central tenant — never on an external ECOSIRE system. Access is governed by dedicated permission sets we ship with the extension, so you can separate loyalty administrators, cashiers and read-only reporting users, and every points transaction is traceable in the ledger.
Can points expire and can we run time-based campaigns?
Yes. Points expiry (rolling or fixed-window) and date-based campaigns, including birthday and anniversary triggers, run as scheduled entries on the Business Central job queue. The rules are configurable, so you control expiry periods, campaign windows and bonus multipliers without code changes after delivery.
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Customer Loyalty & Rewards
A configurable points, tiers and rewards engine for Microsoft Dynamics 365 Business Central that turns every POS and online sale into repeat-customer loyalty. Built, installed and supported by ECOSIRE as a per-tenant AL extension.
- Points earn and burn rules configurable by item, item category and sales channel, evaluated on Sales Line posting via AL event subscribers
- Tiered membership with spend or points thresholds, automatic tier promotion/demotion, and per-tier benefit profiles
- Member identification by loyalty card number, phone number or mobile app ID, surfaced on the Customer Card and POS lookup
- Reward catalog with automatic discount redemption applied to qualifying sales lines at posting time