Support & Maintenance

Keep your Odoo running smoothly, 24/7.

Ongoing support plans that cover bug fixes, security patches, performance optimization, and feature enhancements. Choose from flexible SLAs that fit your needs.

ہمارا عمل

1

System Audit

Comprehensive review of your Odoo environment and infrastructure.

2

SLA Agreement

Define response times, coverage hours, and escalation procedures.

3

Onboarding

Set up monitoring, ticketing, and communication channels.

4

Ongoing Support

Continuous monitoring, regular updates, and priority issue resolution.

اہم فوائد

Fast Response

SLA-backed response times from 1 hour for critical issues.

Proactive Monitoring

We catch problems before your users do.

Security First

Regular patches and vulnerability assessments keep you protected.

Flexible Plans

Pay-per-ticket or monthly retainer — your choice.

کیا شامل ہے

Bug fixes and hotfixes
Security patch management
Performance optimization
Server monitoring and alerting
Database maintenance
Monthly health reports

اکثر پوچھے جانے والے سوالات

What are your support hours?

Standard plans cover business hours (9 AM - 6 PM, Mon-Fri). Premium and Enterprise plans include 24/7 coverage with on-call engineers for critical issues.

How do I submit a support request?

Via our ticketing portal, email, or dedicated Slack channel. Critical issues can also be reported by phone for Premium and Enterprise plans.

Get Support Now

اپنی ضروریات کے بارے میں بتائیں اور ہم 24 گھنٹوں میں آپ کے لیے ایک موزوں تجویز کے ساتھ واپس آئیں گے۔

Chat on WhatsApp