Typical delivery is about 2 to 4 weeks from kickoff, depending on which PSP you use and whether your provider account and BRL settlement are already approved. We scope your provider and checkout flow first, then build, test on a development store, and deploy to your live store. Provider-side approvals (PSP onboarding, KYC) can extend the timeline and are outside our control, but we'll flag them up front.

Yes. Every build includes a post-launch support window for fixes and adjustments, and we offer ongoing maintenance to keep the integration aligned with Shopify Admin API changes, PSP API updates, and Pix/Boleto rule changes from the Central Bank. Because we hold the source and documentation, updates are direct — you're not waiting on a generic app vendor's roadmap.

No. This is a build-to-order engagement. ECOSIRE custom-builds, installs, and supports the integration on your store. There is no one-click App Store install — that's deliberate, because Pix and Boleto require connecting your specific Brazil-licensed PSP and reconciliation tuned to your flow.

We connect to the Brazil-licensed PSP you choose or already use — for example Mercado Pago, PagSeguro/PagBank, or EBANX — so settlement lands in your existing BRL account on your negotiated fees. If you don't have a provider yet, we'll advise on options, but the merchant of record and the PSP contract remain yours.

The integration registers webhooks with your PSP. Pix confirmations arrive in real time and flag the order paid immediately; Boleto clears on bank settlement (often one to three business days) and we write that confirmation back to the Shopify order via metafields and status tags. Handlers are idempotent and signature-verified, so retries or out-of-order callbacks never double-count or corrupt the order state.