DOKU is one of Indonesia's earliest and most established payment gateways, and this integration connects it cleanly to your Shopify checkout. It is not an instant App Store install — ECOSIRE builds, installs and supports it for your specific store, so your DOKU merchant account, settlement currency and enabled payment channels are wired correctly the first time.

Indonesian shoppers expect more than card fields. This integration brings DOKU's full local stack to Shopify: card and non-card acceptance, e-wallets, bank virtual accounts (VA), and QRIS, with settlement in IDR to your DOKU account. Shoppers pick their method, complete payment through DOKU's hosted flow or redirect, and your store is reconciled the moment DOKU's server-to-server notification confirms the transaction.

Under the hood we build a private Shopify app authenticated via OAuth, register webhooks for order and payment lifecycle events, and use the Admin GraphQL API to mark orders paid, capture, and trigger fulfillment. DOKU's asynchronous payment notifications are verified by signature and mapped to the correct Shopify order, with idempotency so a retried notification never double-marks an order. Transaction references, channel used, and DOKU status are written to order metafields for auditability and reporting.

The build also covers the operational reality: recurring/subscription billing where your DOKU agreement supports it, reconciliation reporting that ties DOKU settlement batches back to Shopify orders and payouts, and graceful handling of expired VA numbers, pending QRIS scans, and partial refunds. ECOSIRE handles the DOKU onboarding paperwork alongside you, configures the staging-to-production cutover, and stays on as your support contact. You own the result; we maintain it.