In standard Odoo, every note, log, and outbound email lives inside the chatter (mail.message) attached to an individual record — a sales order, a partner, a helpdesk ticket. That is fine until a team needs to work mail as a queue: find every message that mentions a customer, see what still needs a reply, or triage the day's inbound notes without opening fifty records one by one. Native Odoo gives you the Discuss inbox and per-record chatter, but it has no unified, filterable, read/unread-aware operations view over all chatter mail. Teams end up living in email clients that Odoo doesn't know about, and context gets lost. That is the gap Chatter Mail Manager closes.

We build a dedicated inbox-style workspace on top of the existing mail.message and mail.thread backbone. A new list/kanban surface (models.Model extending or aggregating mail.message, exposed through XML and OWL views) lets users read, search, and filter every chatter message by author, model, record, date, message type (comment/note/notification), and subject. A per-user read/unread state is tracked with a computed field (@api.depends on the user's mail.notification and message_seen state, or a dedicated relation where finer control is needed), so each team member sees their own unread count without mutating the underlying record for everyone. Quick actions — mark read/unread, open the source record, reply into the original thread, assign a follow-up activity (mail.activity), or archive from the working view — run as ORM methods with ir.model.access.csv and record rules enforcing that users only see messages on records they are already allowed to read. Filtering respects Odoo's security model end to end; we never widen visibility.

Because it is built on Odoo's own mail primitives, the module stays compatible with existing followers, message subtypes, and email routing, and everything remains reachable over the XML-RPC/JSON-RPC API for downstream automation or reporting. Optional extras we frequently scope: saved filter presets per team, automated actions that route certain message types into a shared queue, a QWeb-rendered daily digest, and bulk quick-action buttons. The base module targets Odoo Community; where a client runs Enterprise we align the UI with Enterprise chatter behavior and any Discuss add-ons in play.

This is a build-to-order engagement, not an instant download. After a short scoping call we confirm the exact models to cover, your read/unread semantics, security boundaries, and any integrations, then build against your target version (17.0, 18.0, or 19.0). Typical delivery is 2 to 4 weeks from confirmed scope, including UAT on a staging copy of your database before go-live. Pricing starts from $399 (indicative, single-company base scope); broader model coverage, multi-company record-rule complexity, custom automated-action routing, and extra integrations increase the quoted scope. You receive a fixed quote after the scoping call — never a surprise invoice.