This is build-to-order, not an instant AppSource download. After we scope your accrual, tier, and redemption rules, typical delivery is around 3 to 5 weeks depending on complexity — we develop the AL extension, validate it in your Business Central sandbox, then deploy it as a per-tenant extension to production. You get a real engineer and a defined timeline, not a self-service button.

It extends standard BC rather than replacing it. Earning is driven by event subscribers on posting routines (such as after a sales or POS document posts), so points accrue automatically without altering base objects. Redemptions post through standard sales orders as discounts or as credit memos. Everything is stored in dedicated loyalty tables with a full ledger, and exposed through custom API pages on the BC REST/OData API.

Yes. Because it is native AL, balances, tiers, and ledger entries are available through the Business Central REST/OData API and can flow to Power BI, Dataverse, and Power Automate. Your e-commerce or mobile front end can read member balances and post redemptions through the same authenticated API endpoints.

ECOSIRE does. The engagement includes a post-go-live support window, and we keep the extension compatible across Business Central release waves (major updates twice a year). If Microsoft changes an API surface or posting behavior, we adjust the extension. Extended support and enhancement work can continue under a maintenance arrangement.

Yes. It is delivered as a per-tenant extension, which works for Business Central online (SaaS) and on-premises deployments. We confirm your environment type during scoping and target the deployment accordingly, including sandbox-first validation before production.

Yes. Bonus campaigns are date-bounded records with their own earn multipliers and scope (all items, an item category, or a customer group). The job queue activates and deactivates them on schedule, so seasonal promos and limited-time boosts run without manual toggling.