Your AR team should be working the accounts that need a human, not manually filtering the Customer Ledger Entries page and copy-pasting reminder emails. AR Collections Automation & Dunning for Business Central is a per-tenant AL extension that ECOSIRE builds, installs and supports directly on your Business Central environment to put the entire collections cycle on autopilot.

It builds on Business Central's native Reminder and Finance Charge framework rather than replacing it, then layers automation on top: a Job Queue entry runs your aging-based escalation rules on a schedule, generates the right reminder level per overdue customer, and dispatches branded email/SMS with a click-to-pay link to your chosen payment provider. Table and page extensions add a collector worklist, promise-to-pay records, and per-customer notes so every follow-up is tracked in one place inside the BC client your team already uses.

Under the hood we use AL event subscribers on posting and reminder events, table/page extensions (no schema you don't control), dedicated permission sets, and the BC REST/OData v4 API where you need external dashboards or Power BI. Optional Dataverse/Power Platform integration lets you surface the collector worklist in a Power App or trigger Power Automate flows.

Because this is build-to-order, we scope it to your dunning policy, currencies, dimensions and provider — not a generic one-size template. This is not an instant AppSource download: ECOSIRE develops the extension, deploys it as a per-tenant extension to your sandbox first, validates against your real ledger data, then promotes to production. You get the source-controlled AL app, the deployment, and ongoing support. The price shown is a one-time build fee for the standard scope described below.