AI POS Assistant & Voice Order

Name: AI POS Assistant & Voice Order
Brand: ECOSIRE
SKU: bc-ai-pos-assistant

اہم خصوصیات

Natural-language order entry inside the BC POS — staff or customers describe an order in plain English and the AL extension parses it into valid sales lines against your item catalog

Voice ordering for drive-thru and self-service kiosks — speech is transcribed and mapped to BC items, units of measure, and modifiers in real time

AI upsell and cross-sell suggestions surfaced on the POS page via page extensions and event subscribers, driven by your actual product and combo data

Live product and availability Q&A grounded in BC — answers pull current items, prices, and on-hand quantity through the REST/OData v4 API, never invented SKUs

Multilingual customer interaction so the same assistant serves guests in several languages without separate menus

Grounding layer that assembles prompts strictly from your Business Central catalog, so prices and item numbers always reconcile to BC

Per-tenant AL extension installed on your environment — table and page extensions over item, sales line, and POS transaction objects, no base-app code modified

Permission sets that control who can place AI/voice orders and who can override or accept suggested upsells

Job queue tasks for catalog sync and suggestion-model refresh so the POS experience stays fast at the counter

Optional Dataverse / Power Platform integration to embed the assistant in a Power Apps kiosk shell or Copilot Studio agent

Configurable upsell rules and guardrails (max suggestions, margin or category targeting) tuned to your menu

Audit-friendly logging of AI-accepted lines so suggested vs. confirmed orders are traceable in BC

آرڈر پر تیار، مکمل طور پر آپ کے لیے

خود سیٹ اپ کی ضرورت نہیں — ایک کام کرنے والی ایپ جو ECOSIRE بناتا، انسٹال اور سپورٹ کرتا ہے۔

آپ آرڈر دیتے ہیں

ایک بار کی تعمیر کی قیمت سے آغاز کریں۔ آغاز پر ہم آپ کے ساتھ مل کر دائرہ کار طے کرتے ہیں۔

ہم بناتے اور انسٹال کرتے ہیں

ECOSIRE اسے آپ کے Dynamics 365 Business Central پر بناتا، ترتیب دیتا اور انسٹال کرتا ہے۔

لائیو + معاونت

آپ تقریباً 2–4 ہفتوں میں لائیو ہو جاتے ہیں، لانچ کے بعد معاونت کی مدت کے ساتھ۔

اس مصنوع کے بارے میں

An AI copilot that lives inside your Business Central POS

AI POS Assistant & Voice Order is a custom Business Central extension that adds a conversational AI layer to your point of sale, drive-thru, or self-service kiosk. Staff and customers can place orders in plain language or by voice, ask "is this in stock?" or "what comes with the combo?", and receive AI-driven upsell and cross-sell suggestions, all grounded in your real Business Central item, price, and availability data, not a generic chatbot guessing.

This is not an instant AppSource download. ECOSIRE builds the extension to your menu structure, POS workflow, and language needs, then installs it as a per-tenant extension on your Business Central environment (cloud or on-prem) and supports it after go-live.

How it is built

We deliver the assistant as an AL extension using table extensions and page extensions over your item, sales line, and POS transaction objects, with event subscribers wiring AI suggestions into the order-entry flow without modifying base app code. Catalog Q&A and availability checks read live data through the Business Central REST/OData v4 API and AL queries, so answers reflect current items, prices, units of measure, and inventory.

The AI reasoning layer (intent parsing, upsell logic, multilingual response) runs through a governed gateway, with grounding prompts assembled from your BC data so the model never invents SKUs or prices. Optional Dataverse / Power Platform integration lets you surface the same assistant in a Power Apps kiosk shell or Copilot Studio surface. Permission sets scope who can use AI ordering and override suggestions; long-running sync and learning tasks run on the job queue.

Every build is honest, scoped, and yours: dedicated AL source, a documented data contract, and a support line to the engineers who built it.

What you get

A per-tenant Business Central AL extension (.app) built to your POS workflow, installed on your cloud or on-prem environment

Full AL source code for the extension, including table extensions, page extensions, and event subscribers, delivered to you

Configured grounding layer and AI gateway connection that reads your live BC catalog via the REST/OData v4 API

Permission sets and a setup page for upsell rules, language options, and voice configuration

Job queue entries for catalog/suggestion sync, configured and scheduled

Optional Power Platform / Dataverse integration artifacts (Power Apps kiosk shell or Copilot Studio agent) when in scope

Admin and counter-staff documentation plus a short handover/training session

Defined data contract and post-go-live support window with the engineers who built it

Who this is for

QSR / Restaurant Operations Manager

Runs counter and drive-thru service and wants to lift average basket size and order speed. Uses voice ordering and AI upsell prompts to make every transaction faster and larger without retraining staff on a new menu.

Retail Store / Multi-Location Owner

Operates on Business Central and wants a smarter POS that answers customer product and stock questions instantly. Values that answers come from live BC inventory and pricing rather than a disconnected chatbot.

IT / Business Central Administrator

Owns the BC environment and demands a clean per-tenant extension with proper permission sets, job queue scheduling, and no base-app modification. Wants the AL source and a clear data contract for governance.

How AI POS Assistant & Voice Order Compares

Criterion	ECOSIRE	Custom Build	Competitor
AI voice / natural-language ordering at the POS	Included	Partial support	Partial support
Upsell suggestions grounded in your live BC catalog and inventory	Included	Partial support	Partial support
Multilingual customer interaction out of the box	Included	Partial support	Partial support
Built, installed per-tenant, and supported for you	Included	Not included	Not included
Full AL source code delivered (no vendor lock-in)	Included	Included	Not included
Tailored to your exact menu, POS workflow, and permission model	Included	Included	Not included
Clean per-tenant extension with no base-app modification	Included	Partial support	Included
Optional Power Platform / Dataverse kiosk integration	Included	Partial support	Not included

Frequently Asked Questions about AI POS Assistant & Voice Order

Is this an instant download from Microsoft AppSource?

No. This is a build-to-order extension. ECOSIRE builds it to your menu, POS workflow, and language requirements, then installs it as a per-tenant AL extension directly on your Business Central environment. There is no instant AppSource download — every deployment is scoped and configured for your catalog.

What is the typical delivery lead time?

After a short scoping call we confirm your POS workflow, catalog structure, and language needs. A typical build, install, and counter test runs about 4 to 7 weeks depending on voice/kiosk scope, number of languages, and whether Power Platform integration is included. We give you a firm timeline in the proposal before any work starts.

How do you make sure the AI never invents products or prices?

The assistant is grounded: every prompt is assembled from your live Business Central data through the REST/OData v4 API and AL queries. Item numbers, prices, units of measure, and availability come from BC, so suggestions and answers always reconcile to your catalog. The AI reasoning layer only chooses among real items — it does not generate SKUs or prices.

Will it run on the cloud (SaaS) and on-premises Business Central?

Yes. It is delivered as a standard AL extension and can be installed per-tenant on Business Central cloud (SaaS) or on-premises. The AI gateway connection and any Power Platform / Dataverse surfaces are configured to suit your hosting and network policy during the build.

What does ongoing support and updates look like after go-live?

Every build includes a post-go-live support window with the engineers who built it. Beyond that we offer ongoing support and maintenance: we recompile and re-test the extension against new Business Central major releases, tune upsell rules and language behavior as your menu evolves, and address issues directly. Because you receive the AL source, you are never locked in.