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AI POS Assistant & Voice Order — A build-to-order Business Central extension that puts an AI copilot at the point of sale: vo — 1/1イメージプレビュー

A build-to-order Business Central extension that puts an AI copilot at the point of sale:

voice and natural-language order entry, AI upsell suggestions, and product Q&A grounded in your live BC item catalog. Built, installed per-tenant, and supported by ECOSIRE.

AI POS Assistant & Voice Orderとは?

A build-to-order Business Central extension that puts an AI copilot at the point of sale: voice and natural-language order entry, AI upsell suggestions, and product Q&A grounded in your live BC item catalog. Built, installed per-tenant, and supported by ECOSIRE. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $999.00 USD; request a quote for a scoped proposal.

主な機能

Natural-language order entry inside the BC POS — staff or customers describe an order in plain English and the AL extension parses it into valid sales lines against your item catalog
Voice ordering for drive-thru and self-service kiosks — speech is transcribed and mapped to BC items, units of measure, and modifiers in real time
AI upsell and cross-sell suggestions surfaced on the POS page via page extensions and event subscribers, driven by your actual product and combo data
Live product and availability Q&A grounded in BC — answers pull current items, prices, and on-hand quantity through the REST/OData v4 API, never invented SKUs
Multilingual customer interaction so the same assistant serves guests in several languages without separate menus
Grounding layer that assembles prompts strictly from your Business Central catalog, so prices and item numbers always reconcile to BC
Per-tenant AL extension installed on your environment — table and page extensions over item, sales line, and POS transaction objects, no base-app code modified
Permission sets that control who can place AI/voice orders and who can override or accept suggested upsells
Job queue tasks for catalog sync and suggestion-model refresh so the POS experience stays fast at the counter
Optional Dataverse / Power Platform integration to embed the assistant in a Power Apps kiosk shell or Copilot Studio agent
Configurable upsell rules and guardrails (max suggestions, margin or category targeting) tuned to your menu
Audit-friendly logging of AI-accepted lines so suggested vs. confirmed orders are traceable in BC

受注生産、すべておまかせ

自分での設定は不要 — ECOSIRE が構築・インストール・サポートする実働アプリです。

  1. 1

    ご注文

    一回限りの構築料金から始めます。キックオフで一緒に範囲を決めます。

  2. 2

    構築とインストール

    ECOSIRE がお客様の Dynamics 365 Business Central 上で構築・設定・インストールします。

  3. 3

    本番稼働 + サポート

    約1週間(営業日ベース)で稼働し、本番稼働後2週間のサポートが付きます。納品したコードの不具合は無償で修正します。

この製品について

An AI copilot that lives inside your Business Central POS

AI POS Assistant & Voice Order is a custom Business Central extension that adds a conversational AI layer to your point of sale, drive-thru, or self-service kiosk. Staff and customers can place orders in plain language or by voice, ask "is this in stock?" or "what comes with the combo?", and receive AI-driven upsell and cross-sell suggestions, all grounded in your real Business Central item, price, and availability data, not a generic chatbot guessing.

This is not an instant AppSource download. ECOSIRE builds the extension to your menu structure, POS workflow, and language needs, then installs it as a per-tenant extension on your Business Central environment (cloud or on-prem) and supports it after go-live.

How it is built

We deliver the assistant as an AL extension using table extensions and page extensions over your item, sales line, and POS transaction objects, with event subscribers wiring AI suggestions into the order-entry flow without modifying base app code. Catalog Q&A and availability checks read live data through the Business Central REST/OData v4 API and AL queries, so answers reflect current items, prices, units of measure, and inventory.

The AI reasoning layer (intent parsing, upsell logic, multilingual response) runs through a governed gateway, with grounding prompts assembled from your BC data so the model never invents SKUs or prices. Optional Dataverse / Power Platform integration lets you surface the same assistant in a Power Apps kiosk shell or Copilot Studio surface. Permission sets scope who can use AI ordering and override suggestions; long-running sync and learning tasks run on the job queue.

Every build is honest, scoped, and yours: dedicated AL source, a documented data contract, and a support line to the engineers who built it.

得られるもの

  • A per-tenant Business Central AL extension (.app) built to your POS workflow, installed on your cloud or on-prem environment
  • Full AL source code for the extension, including table extensions, page extensions, and event subscribers, delivered to you
  • Configured grounding layer and AI gateway connection that reads your live BC catalog via the REST/OData v4 API
  • Permission sets and a setup page for upsell rules, language options, and voice configuration
  • Job queue entries for catalog/suggestion sync, configured and scheduled
  • Optional Power Platform / Dataverse integration artifacts (Power Apps kiosk shell or Copilot Studio agent) when in scope
  • Admin and counter-staff documentation plus a short handover/training session
  • Defined data contract and post-go-live support window with the engineers who built it

これは誰のためのものですか

QSR / Restaurant Operations Manager

Runs counter and drive-thru service and wants to lift average basket size and order speed. Uses voice ordering and AI upsell prompts to make every transaction faster and larger without retraining staff on a new menu.

Retail Store / Multi-Location Owner

Operates on Business Central and wants a smarter POS that answers customer product and stock questions instantly. Values that answers come from live BC inventory and pricing rather than a disconnected chatbot.

IT / Business Central Administrator

Owns the BC environment and demands a clean per-tenant extension with proper permission sets, job queue scheduling, and no base-app modification. Wants the AL source and a clear data contract for governance.

AI POS Assistant & Voice Order の比較方法

基準エコシエールカスタムビルド競合他社Dynamics 365 Business Central 標準機能
AI voice / natural-language ordering at the POS付属部分的なサポート部分的なサポート含まれていない
Upsell suggestions grounded in your live BC catalog and inventory付属部分的なサポート部分的なサポート含まれていない
Multilingual customer interaction out of the box付属部分的なサポート部分的なサポート含まれていない
Built, installed per-tenant, and supported for you付属含まれていない含まれていない含まれていない
Full AL source code delivered (no vendor lock-in)付属付属含まれていない部分的なサポート
Tailored to your exact menu, POS workflow, and permission model付属付属含まれていない含まれていない
Clean per-tenant extension with no base-app modification付属部分的なサポート付属付属
Optional Power Platform / Dataverse kiosk integration付属部分的なサポート含まれていない部分的なサポート

AI POS Assistant & Voice Order に関するよくある質問

Is this an instant download from Microsoft AppSource?

No. This is a build-to-order extension. ECOSIRE builds it to your menu, POS workflow, and language requirements, then installs it as a per-tenant AL extension directly on your Business Central environment. There is no instant AppSource download — every deployment is scoped and configured for your catalog.

What is the typical delivery lead time?

After a short scoping call we confirm your POS workflow, catalog structure, and language needs. A typical build, install, and counter test runs about one working week depending on voice/kiosk scope, number of languages, and whether Power Platform integration is included. We give you a firm timeline in the proposal before any work starts.

How do you make sure the AI never invents products or prices?

The assistant is grounded: every prompt is assembled from your live Business Central data through the REST/OData v4 API and AL queries. Item numbers, prices, units of measure, and availability come from BC, so suggestions and answers always reconcile to your catalog. The AI reasoning layer only chooses among real items — it does not generate SKUs or prices.

Will it run on the cloud (SaaS) and on-premises Business Central?

Yes. It is delivered as a standard AL extension and can be installed per-tenant on Business Central cloud (SaaS) or on-premises. The AI gateway connection and any Power Platform / Dataverse surfaces are configured to suit your hosting and network policy during the build.

What does ongoing support and updates look like after go-live?

Every build includes a post-go-live support window with the engineers who built it. Beyond that we offer ongoing support and maintenance: we recompile and re-test the extension against new Business Central major releases, tune upsell rules and language behavior as your menu evolves, and address issues directly. Because you receive the AL source, you are never locked in.

見積もりを依頼

AI POS Assistant & Voice Order

A build-to-order Business Central extension that puts an AI copilot at the point of sale: voice and natural-language order entry, AI upsell suggestions, and product Q&A grounded in your live BC item catalog. Built, installed per-tenant, and supported by ECOSIRE.

  • Natural-language order entry inside the BC POS — staff or customers describe an order in plain English and the AL extension parses it into valid sales lines against your item catalog
  • Voice ordering for drive-thru and self-service kiosks — speech is transcribed and mapped to BC items, units of measure, and modifiers in real time
  • AI upsell and cross-sell suggestions surfaced on the POS page via page extensions and event subscribers, driven by your actual product and combo data
  • Live product and availability Q&A grounded in BC — answers pull current items, prices, and on-hand quantity through the REST/OData v4 API, never invented SKUs

見積もりを依頼

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