A branded self-service returns portal for WooCommerce that converts refunds into instant store credit, so revenue stays in your store instead of going back to the card. Custom-built, installed and supported on your WordPress site by ECOSIRE. One-time license from $199.00 USD for WooCommerce (build-to-order) — includes 12 months of updates and support.

A branded self-service returns portal for WooCommerce that converts refunds into instant store credit, so revenue stays in your store instead of going back to the card. Custom-built, installed and supported on your WordPress site by ECOSIRE.
Keine Zahlung jetzt. Dies sendet eine Angebotsanfrage an unser Team – wir melden uns per E-Mail mit Preisen und nächsten Schritten.
Every return on a stock WooCommerce store is a leak: the customer emails support, an admin manually processes a refund through the gateway, and the cash leaves your business for good. WooCommerce Returns Portal & Store Credit Wallet closes that leak by giving shoppers a branded, self-service returns portal and defaulting the resolution to store credit instead of a card refund — so the revenue stays inside your store.
Branded self-service returns portal rendered via shortcode or Gutenberg block, styled to match your theme — logged-in customers or guest order-number + email lookup can start a return without contacting support
Per-customer store credit wallet stored in dedicated custom tables (HPOS / custom order tables compatible), with full ledger of credits earned, spent, and expired
Instant store-credit issuance on approval — credit is redeemable at checkout through a dedicated WooCommerce payment/coupon hook, no manual coupon creation per order
Configurable bonus-credit incentive (e.g. refund $100 as $110 wallet credit) to nudge customers away from cash refunds and back into your store
Cross-product exchange flow — customer swaps a returned item for any other SKU, with wallet credit auto-applied and price differences handled at checkout
Return-reason analytics dashboard in wp-admin showing top reasons, refund-driving SKUs, and credit-vs-cash resolution rates, exportable to CSV
This is a build-to-order plugin: ECOSIRE builds it for your store, installs it on your WordPress site, and supports it after launch. There is no anonymous WordPress.org download — we configure it against your actual products, theme, and payment gateway.
The portal is a custom front-end flow (shortcode or block) where a logged-in or order-lookup customer selects items, picks a WordPress-managed return reason, and instantly receives store credit held in a per-customer wallet (stored in custom tables, HPOS-compatible). Credit applies at checkout through a dedicated coupon/payment hook — no manual coding per order. You can offer bonus credit (for example, refund $100 as $110 in credit) and cross-product exchanges to push the customer straight back into a new purchase.
Behind the scenes, every return writes to a structured request post type with full status workflow (requested → approved → label issued → received → credit released). Automated return labels are generated via your carrier integration, and return-reason analytics surface which SKUs and reasons drive refunds. WP-Cron handles credit expiry, reminder emails, and stale-request cleanup.
Built natively on WooCommerce hooks, the REST API, and the order data store — no fragile theme hacks, WPML/multisite-aware, and shipped with documentation plus a support window.
Runs a direct-to-consumer WooCommerce store where every card refund is lost revenue. Wants returns resolved as store credit by default, with bonus-credit and exchange offers that keep customers shopping instead of walking away with their money.
Drowning in manual return emails and gateway refunds. Needs a self-service portal, a clear approval queue in wp-admin, automated labels, and reason analytics so the team stops processing every return by hand.
Cares that the solution is built on real WooCommerce hooks, the REST API, and HPOS — not a fragile theme hack. Wants WPML/multisite compatibility, clean custom tables, and a vendor who installs and supports it rather than dropping a zip file.
Kaufen Sie die Lizenz auf ecosire.com und laden Sie die ZIP-Datei des WooCommerce Returns Portal & Store Credit Wallet-Moduls von Ihrem Konto-Dashboard herunter.
Extrahieren Sie die ZIP-Datei in Ihren Odoo-Ordner für benutzerdefinierte Add-ons auf dem Server (oder laden Sie sie über „Apps“ > „Aus Datei installieren“ auf Odoo.sh/Runbot hoch).
Aktivieren Sie den Entwicklermodus, öffnen Sie „Apps“, klicken Sie auf „Apps-Liste aktualisieren“, suchen Sie nach „WooCommerce Returns Portal & Store Credit Wallet“ und klicken Sie auf „Installieren“.
Öffnen Sie das neue Menü, fügen Sie Ihren ECOSIRE-Lizenzschlüssel ein, verbinden Sie alle externen Anmeldeinformationen (Shopify, Amazon, Stripe usw.) und speichern Sie.
Führen Sie den integrierten Verbindungstest aus, synchronisieren Sie Ihre ersten 10 Datensätze und planen Sie den wiederkehrenden Cron. Wenden Sie sich an den Support, wenn etwas fehlschlägt.
| Kriterium | ECOSIRE | Benutzerdefinierter Build | Konkurrent | Odoo Native |
|---|---|---|---|---|
| Branded self-service returns portal (theme-matched, guest order lookup) | ||||
| Store credit / wallet held in dedicated HPOS-compatible tables | ||||
| Bonus-credit incentive and cross-product exchange flow | ||||
| Automated carrier return-label generation | ||||
| Return-reason analytics tied to SKUs and resolution type | ||||
| Built, installed, and configured on your site by the vendor | ||||
| Instant availability as a self-serve download | ||||
| WPML / multisite compatibility configured for your store | ||||
| Defined post-launch support and bug-fix window included |
No. This is a build-to-order plugin. After purchase, ECOSIRE builds it for your specific store, installs it on your WordPress site, and supports it. It is configured against your real products, theme, payment gateway, and carrier account — not shipped as an anonymous public download.
A standard build, install, and configuration typically takes around 5 to 10 business days from the time we receive staging access and your requirements (theme, gateway, carrier, credit rules). We confirm a firm timeline after a short scoping call. Heavy customization — bespoke exchange logic, ERP/3PL sync via the REST API, or unusual carrier setups — can extend that, and we will tell you up front.
Every build includes a defined post-launch support and bug-fix window. During that period we fix defects and keep the plugin compatible with the WooCommerce and WordPress versions you run. After the initial window, ongoing maintenance, new WooCommerce/HPOS compatibility passes, and feature additions are available under a separate support retainer — your choice, not a forced subscription.
Yes. The wallet uses dedicated custom tables and is built to be compatible with WooCommerce High-Performance Order Storage (custom order tables). Credit is redeemed at checkout through a dedicated WooCommerce payment/coupon hook, so it works alongside your existing gateway rather than replacing it. We test the redemption flow against your actual checkout during installation.
You control the policy. Returns can be auto-approved for trusted scenarios or routed to a role-gated approval queue in wp-admin. Store credit is released according to your workflow — typically on approval or on warehouse receipt of the item. Per-order and per-customer credit caps and an immutable audit trail are built in so credit is never issued outside your rules.
Yes. The portal strings are translatable and WPML-aware, and the plugin respects WordPress multisite, keeping each store's wallet balances and return requests isolated. We confirm your exact WPML/multisite configuration during scoping so the build matches it.
A branded self-service returns portal for WooCommerce that converts refunds into instant store credit, so revenue stays in your store instead of going back to the card. Custom-built, installed and supported on your WordPress site by ECOSIRE.