This is a build-to-order plugin, not a marketplace download. After we confirm your requirements — theme, gateways, and which channels (email/SMS/WhatsApp) you use — typical delivery is around 1 to 2 weeks. We build against a staging copy of your store, then install and verify on production. We give you a firm date once scope is locked, and complex multi-channel or multilingual setups may run longer.

Every build includes a post-delivery support window for bug fixes and configuration adjustments. Because the plugin is custom code on your site (not auto-updated from a marketplace), we offer an optional ongoing maintenance arrangement to keep it compatible with new WooCommerce, WordPress, and PHP releases and to handle channel-provider API changes. We version the plugin and apply updates directly to your site.

Yes. We capture the email the moment it's typed into the WooCommerce checkout field — before the order is placed — for both guests and logged-in users. The optional exit-intent popup adds a second capture point for visitors who never reach checkout, so you recover carts that core WooCommerce would never even record.

Yes. The plugin uses a dedicated custom table rather than wp_postmeta, which keeps it HPOS/custom-order-table compatible and avoids database bloat. We build it to fit your existing theme, payment gateways, transactional email/SMTP, SMS gateway, and WhatsApp Business API, and we test against your live configuration before go-live. WPML/multisite setups are supported as scoped add-ons.

No — that's the point. The plugin sends through your existing transactional email (SMTP or your current ESP), your SMS gateway, and your WhatsApp Business API. You get automated, multi-channel recovery sequences and coupon incentives without subscribing to and migrating into a full marketing platform. If you later want to add one, the WooCommerce REST API endpoints make it straightforward to feed data out.