This is a build-to-order integration with a typical lead time of about one working week from the day you provide PagSeguro/PagBrasil account access and checkout requirements. We confirm a firm date during kickoff. Complex installment or anti-fraud rules can extend it slightly; we tell you upfront rather than after starting.

No. ECOSIRE builds, installs and configures the integration specifically for your store, acquirer contract and theme. There is no instant self-serve download — that is intentional, because Pix, Boleto and installment rules need to be wired to your actual catalog and acquirer account to work correctly.

Yes. Settlement happens in BRL against your own acquiring contract, so your acquiring rates and funds stay yours. We connect the integration to your account via OAuth and configure the credentials; we do not resell or sit in the middle of your payments.

After launch you get a support plan covering bug fixes, configuration help and maintenance. If PagSeguro or PagBrasil change an API version or webhook contract, we update the integration so it keeps working. Support requests are handled directly by ECOSIRE, not a third party.

Both clear asynchronously. We register webhooks so when the customer completes a Pix transfer or pays a Boleto — which can be hours later — the gateway notifies your store, the Shopify order is marked paid via the Admin GraphQL API, and fulfillment can proceed. Pending Boletos hold inventory and auto-cancel on expiry.

Either. Some merchants use a single acquirer; others want PagBrasil for one method set and PagSeguro for another. We scope which acquirer handles which method during kickoff and build to that. Adding the second acquirer later is supported under your plan.