Gift Cards & eWallet / Store Credit

Native Odoo ships a basic loyalty/gift-card concept, but retailers who take gift cards and store credit seriously quickly outgrow it: they want a proper customer wallet with a running balance, secure code generation, redemption that works identically on the website and at the POS till, top-ups sold as products, refunds pushed back to the wallet instead of the card, and expiry rules the finance team can actually control. This is a build-to-order module — ECOSIRE designs, builds, installs and supports it on your Odoo 17, 18 or 19 instance. It is not an existing apps.odoo.com download and there is no instant-download claim; we ship a solution scoped to how you actually sell.

At the core is a new ewallet.account model holding one store-credit balance per customer (res.partner), plus ewallet.transaction lines for every top-up, redemption, refund and expiry adjustment. The current balance is a stored computed field decorated with @api.depends on the transaction lines, so it stays correct without manual recalculation and is queryable over XML-RPC/JSON-RPC. Gift cards are sold as a normal product.template of type service/gift card; on payment an automated action mints a unique, collision-checked code and (optionally) emails a branded QWeb gift-card voucher to the recipient.

Redemption is wired into both sales channels. On eCommerce checkout the customer applies a gift-card code or spends available wallet balance, with the discount posted as a proper journal-friendly line. At the Point of Sale, cashiers scan or key the code and draw down the wallet in real time — the same balance, no double-spend, backed by database-level checks. Every movement is protected by ir.model.access.csv access rights plus record rules so a customer can only ever see and spend their own balance, while staff roles you define get the reporting and adjustment powers they need.

Finance keeps control through configurable rules: per-card and per-wallet expiry dates, minimum/maximum top-up amounts, whether refunds return to the original payment method or top up the wallet, and multi-company / multi-currency scoping. Because it is built on standard Odoo accounting, gift-card liability and breakage land in the ledger cleanly rather than living in a spreadsheet. You get branded vouchers, a wallet the customer can see in their portal, and one audited balance across web and store.

Everything is delivered as an installable Odoo module with a clean __manifest__.py, OWL/XML back-office and portal views, security files, QWeb voucher and statement reports, and automated actions — tested against Community and Enterprise on the version you run. ECOSIRE handles the build, the install on your server or Odoo.sh, a working configuration matched to your rules, team training and a post-launch support window.