التطبيقات والوحدات

Website/Portal Returns Self-Service for Odoo

Customers raise and track returns from your Odoo website/portal — auto-creating RMAs and reverse pickings, built and installed by ECOSIRE.

• Self-service return request from the Odoo customer portal — logged-in customers open 'My Returns', pick a delivered order and select the exact order lines and quantities to send back
• Automatic RMA creation: each submission generates an rma.request record linked to the source sale.order and delivery stock.picking, with customer, reason and state

WhatsApp Business Integration & Automation

Two-way WhatsApp messaging and automation for Odoo — order confirmations, shipment alerts and overdue-invoice payment reminders.

• Two-way messaging via the official WhatsApp Business Cloud API (Meta), with inbound webhooks logged against the customer's res.partner record
• Automatic order and quotation confirmation messages triggered by Odoo automated actions when a Sale Order is confirmed

WhatsApp Business Integration (Community)

Two-way WhatsApp messaging on any Odoo Community record via Meta Cloud API. Built, installed and supported by ECOSIRE.

• Two-way WhatsApp messaging embedded on any Odoo record (res.partner, sale.order, account.move, crm.lead, project.task, helpdesk) with a live OWL chat panel
• Direct Meta WhatsApp Cloud API integration using your own WhatsApp Business Account, phone number ID and message credits

WhatsApp Chatbot & Flow Builder

Drag-and-build WhatsApp flows in Odoo that qualify leads, auto-create records, and hand off to live agents with full transcript.

• Visual drag-and-drop flow builder (OWL client action) to design multi-step conversations with no XML or code editing
• Step, option, and branch models (whatsapp.flow / whatsapp.flow.step / whatsapp.flow.option) that map a full conversation tree to Odoo records

WhatsApp Business Cloud API Connector (All-in-One)

Build-to-order Odoo module putting two-way WhatsApp Cloud API into CRM, Sales, Helpdesk & Invoicing — no Enterprise needed. Built & supported by ECOSIRE.

• Connects to the official Meta WhatsApp Business Cloud API (Graph API) with no Odoo Enterprise dependency — runs on Community, Enterprise or Odoo.sh
• Two-way messaging: inbound messages arrive via a signature-verified /whatsapp/webhook controller and post into Discuss plus the record's chatter in real time

WhatsApp Shopping Bot & Order Notifications

Sell and update orders entirely over WhatsApp — in-chat catalog, ordering and notifications synced live to Odoo eCommerce and Sales.

• In-chat product catalog rendered live from product.template / product.product, with images, price, variants and stock, sent as WhatsApp interactive list and product messages
• Guided add-to-cart and checkout entirely inside the chat — quantity, variants and line edits map directly to sale.order.line records

WhatsApp/SMS Appointment & Reminder Bot

Build-to-order Odoo module for automated WhatsApp/SMS appointment confirmations, reminders, and reply-to-reschedule tied to Odoo Calendar & Appointments.

• Automatic booking-confirmation message sent the moment an appointment is created in Odoo Calendar or the Appointments app, with the date, time, location, and practitioner name merged from the record
• Reply-to-reschedule and reply-to-cancel: inbound WhatsApp/SMS keywords are parsed and mapped back to the Odoo event, updating its state or opening a reschedule flow automatically

WhatsApp + SMS OTP & Transactional Notifications

Build-to-order Odoo module sending OTPs and transactional alerts over WhatsApp + SMS for orders, deliveries and logins.

• OTP generation with hashed, time-boxed codes stored via a dedicated otp.request model — plain codes are never persisted
• One-time-password verification endpoint with attempt counting, lockout, and a computed state field (pending/verified/expired/locked) using @api.depends

Zapier / Make Integration Bridge for Odoo

Connect Odoo to 6,000+ apps via Zapier and Make with triggers and actions for any model — built-to-order, no custom code for your team.

• Instant triggers on record create and write (update) events for ANY Odoo model — sale.order, crm.lead, account.move, res.partner, project.task, stock.picking, or your own custom models — implemented via automated actions / base.automation so no polling delay
• Actions to create and update Odoo records from any of the 6,000+ Zapier and Make apps, respecting field types, required fields, defaults and onchange logic through the ORM

Zoho CRM Bridge

Custom-built two-way sync of Zoho CRM leads, contacts and deals with Odoo — mapped, scheduled and conflict-safe.

• OAuth 2.0 connection to the Zoho CRM v2/v6 REST API with automatic access-token refresh and secure credential storage in Odoo system parameters
• Two-way sync of Zoho Leads to Odoo crm.lead records, including status, source and owner mapping

Loyalty Points & Rewards Program

Build-to-order Odoo loyalty program: points by spend/product, reward catalog, tiers, expiry, and unified Website + POS wallet.

• Flexible points-earning rules — award points per amount spent (e.g. 1 point per unit of currency), per specific product, per product category, or per completed order, configured through admin-managed rule records
• Curated reward redemption catalog with multiple reward types: percentage or fixed discounts, free products, gift vouchers, and free-shipping rewards, each with its own points cost

Mailchimp Two-Way Sync

Two-way sync of Odoo contacts and segments with Mailchimp audiences, pulling campaign opens and clicks back into your CRM.

• Two-way audience/list sync: Odoo res.partner contacts and Mailchimp audiences stay aligned in both directions, deduplicated on the Mailchimp email hash so re-runs never create duplicate members
• Segment and tag mapping: Odoo segments and contact tags map to Mailchimp segments/tags, and Mailchimp tags flow back onto the Odoo contact

Marketing Automation Workflow Builder

Visual multi-step campaign workflows coordinating email, SMS and CRM actions on Odoo Community 17/18/19. Built to order.

• Drag-and-drop OWL workflow canvas where marketers build multi-step journeys visually, persisted as ordered marketing.workflow.node records
• Entry triggers on CRM lead/opportunity stage changes, segment membership, website form submission, tag changes and record creation

WhatsApp Marketing & Broadcast Campaigns

Segmented WhatsApp broadcast campaigns in Odoo with templates, scheduling, delivery analytics and opt-in compliance. Built, installed and supported by ECOSIRE.

• Segment builder that resolves audiences from res.partner, crm.lead and sale.order using saved ir.filters domains, so lists stay live instead of frozen exports
• Campaign object as a first-class Odoo model with draft/scheduled/running/done states, Kanban pipeline and smart-button counters

ECOSIRE Payment | HyperPay (KSA / mada / OPPWA COPYandPAY)

Accept mada, Visa, Mastercard, AMEX and Apple Pay through HyperPay (OPPWA COPYandPAY) — the SAMA-licensed Saudi payment gateway. Full Odoo 19 payment.provider with refunds and webhook verification.