No. This is a build-to-order app. After purchase, ECOSIRE builds and configures it for your specific store, theme, SMS provider, and compliance needs, then installs it via Shopify OAuth. You receive a working, tested install rather than a self-serve App Store download.

Typical delivery is about 2 to 4 weeks after we receive store access and your SMS provider details, depending on customization, theme complexity, and how many flows you need. We confirm a firm timeline during kickoff and keep you updated through build, testing, and install.

Every build includes a post-delivery support window for bug fixes and configuration adjustments, plus written documentation and an admin walkthrough. After that window, ECOSIRE offers ongoing support and update plans to keep the app aligned with Shopify API version changes and your evolving campaigns.

Yes, and that is an advantage. The app connects to your own Twilio or regional aggregator account, so you control sender numbers, deliverability, and per-message rates with no platform markup on top of carrier costs.

Opt-in capture records consent timestamp, source, and IP in Shopify metafields, honors STOP/HELP keywords and quiet-hours windows, maintains a suppression list, and wires Shopify's mandatory privacy webhooks (customers/data_request, customers/redact, shop/redact). ECOSIRE configures these for your jurisdictions, though you remain responsible for your own legal compliance.

Yes. Flows are driven server-side by Shopify webhooks (checkouts/create, checkouts/update, orders/create) and the Admin GraphQL API, so they work regardless of theme. On-site opt-in placements are matched to your store design during the build.