Typical delivery is about 10 to 15 business days from the kickoff call, depending on the number of notification channels, theme complexity, and how many locations you track. After purchase we scope your store, build the private app, install it via OAuth, embed the widget, and run end-to-end restock tests before handover. We confirm a firm timeline during scoping — this is a build-to-order app, not an instant App Store download.

Yes. Every build includes a post-launch support window to fix issues and tune the notification rules once real traffic flows. Beyond that, we offer ongoing maintenance to keep the app working against Shopify API version changes, theme updates, and your evolving catalog. Because you own the app, you're never locked into a subscription to keep your existing waitlists running.

No. The widget ships as a Theme App Extension, which Shopify renders through app blocks rather than hard-coded theme edits. That means it persists across theme updates and theme swaps, and you can position and style it from the theme editor without touching the app code.

Yes. The app reads available quantities across your locations through the Admin GraphQL API and listens to inventory_levels/update webhooks. You choose which locations count as sellable, and notifications only fire when those tracked locations actually have stock a customer can buy — so warehouse transfers or unfulfillable locations don't trigger false restock alerts.

You do. All waitlist signups, customer associations, and configuration live in your store via metafields and app-owned data using least-privilege OAuth scopes. You can export the data at any time, and nothing is held hostage behind a third-party SaaS account. We never use broad catalog write access we don't need.

Yes. Send rules can be configured to be stock-aware — for example, throttling or batching notifications so you don't blast a 500-person waitlist when only 20 units came back. This protects the customer experience and keeps your email and SMS sending reputation healthy.