Service Operations Access & Policy Governance for Salesforce
A build-to-order Salesforce solution for teams that need to govern access, policy and change in service operations, with idempotent processing, visible exceptions, and reconciliation.
- Govern access, policy and change through a governed service operations workflow with explicit intake, decision, write and closure states.
- Object and event mapping from service.govern.requested across Case, Contact and entitlement to service.govern.recorded, documented against the approved business rules.