什么是 WhatsApp & SMS Notifications for Business Central？
Send order, invoice, payment, and delivery notifications from Business Central via the WhatsApp Business API and multi-gateway SMS — a per-tenant AL extension built, installed, and supported by ECOSIRE. Built to order by ECOSIRE for Dynamics 365 BC (build-to-order) — indicative price from $499.00 USD; request a quote for a scoped proposal.
产品详细信息以英文显示。翻译即将推出。
示意预览Send order, invoice, payment, and delivery notifications from Business Central via the WhatsApp Business API and
multi-gateway SMS — a per-tenant AL extension built, installed, and supported by ECOSIRE.
核心功能
WhatsApp Business Cloud API integration over HttpClient for templated, opt-in customer messaging
Multi-gateway SMS abstraction (e.g. Twilio, Vonage, or a regional gateway) selectable per message type or fallback
Event subscribers on standard posting codeunits so order, invoice, payment, and shipment notifications fire automatically
Parameterized message templates that merge BC fields (customer, document no., amount, due date, tracking link)
Delivery status tracking via gateway/WhatsApp webhooks with sent/delivered/read writeback to the notification log
Inbound customer reply capture routed into a Business Central queue page for follow-up
Job Queue dispatch with retry and backoff so gateway outages never block document posting
Table and page extensions for per-customer opt-in, WhatsApp/phone number validation, and channel preference
Notification log with full audit trail (payload, status, timestamps, errors) per document and customer
Dedicated permission sets separating template authoring, resend, and configuration from standard users
Per-environment gateway credential storage using Isolated Storage (no secrets in plain fields)
Optional Dataverse / Power Platform exposure for Power Automate flows and cross-system orchestration
按需定制，全程代劳
无需自行搭建——由 ECOSIRE 构建、安装并提供支持的可用应用。
- 1
您下单
以一次性构建价格开始。我们在启动时与您共同确定范围。
- 2
我们构建与安装
ECOSIRE 在您的 Dynamics 365 Business Central 上构建、配置并安装。
- 3
上线 + 支持
约 2–4 周内上线，并提供上线后的支持期。
关于此产品
WhatsApp & SMS Notifications for Business Central is a build-to-order AL extension that turns Business Central document events into outbound WhatsApp and SMS messages — no manual emailing, no copy-pasting order numbers into a phone.
This is not an instant AppSource download. ECOSIRE designs, builds, installs, and supports the extension on your Business Central environment (SaaS online or on-prem) as a per-tenant extension, configured to your gateways, templates, and document flows.
Under the hood, the extension uses event subscribers on standard codeunits (e.g. posting routines for sales orders, posted sales invoices, payment registration, and warehouse shipments) so notifications fire automatically the moment a document is released, posted, or shipped. Outbound calls are made through the WhatsApp Business Cloud API and your chosen SMS gateway over HttpClient, queued and retried via the BC Job Queue so a transient gateway outage never blocks posting.
We add table and page extensions for per-customer opt-in, phone/WhatsApp number validation, and a notification log; permission sets so only authorized roles can edit templates or resend; and event-triggered, parameterized message templates that merge BC field data (customer name, document no., amount, due date, tracking link).
Optional capabilities include delivery-status webhooks (sent/delivered/read writeback), inbound reply capture routed to a BC queue, and Dataverse / Power Platform surfacing for Power Automate flows. Everything is documented, version-controlled, and handed over with a runbook. You own the tenant; we own getting it working and keeping it working.
你得到什么
- A per-tenant Business Central AL extension (.app) built to your document flows and installed on your environment
- Configured WhatsApp Business Cloud API connection (template registration guidance included) plus one or more SMS gateways
- Event-triggered notification templates for your chosen events (order confirmation, invoice, payment receipt, delivery)
- Notification log page, opt-in fields, and queue page for inbound replies, with permission sets assigned
- Source code in a Git repository plus the compiled .app artifact handed over to your team
- Configuration runbook, admin guide, and a post-launch support window with bug fixes and minor adjustments
这是给谁的
Operations / Order Management Lead
Wants customers notified automatically the instant an order is confirmed, invoiced, or shipped — without staff manually emailing or calling — to cut WISMO inquiries and speed up confirmations.
Finance / Accounts Receivable Manager
Needs invoice and payment-receipt notifications and due-date reminders pushed over WhatsApp/SMS to improve collection speed and give customers a clear, auditable payment trail.
Business Central Administrator / IT Manager
Cares that it ships as a clean per-tenant extension with proper permission sets, Isolated Storage for credentials, Job Queue retries, and a log — not brittle customizations that break on the next BC update.
WhatsApp & SMS Notifications for Business Central 如何比较
| 标准 | 伊科西尔 | 定制建造 | 竞争对手 | Dynamics 365 Business Central 原生 |
|---|---|---|---|---|
| Sends WhatsApp + SMS on order/invoice/payment/delivery events out of the box | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Built, installed, and supported on your tenant by the vendor | 包含 | 不包括在内 | 不包括在内 | 不包括在内 |
| Tailored to your exact document events, templates, and gateways | 包含 | 包含 | 不包括在内 | 不包括在内 |
| Delivery-status tracking and inbound reply capture into BC | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Job Queue retry so gateway outages never block posting | 包含 | 部分支持 | 部分支持 | 不包括在内 |
| Source code and .app handed over to you | 包含 | 包含 | 不包括在内 | 不包括在内 |
| Fixed one-time price with no per-seat license | 包含 | 不包括在内 | 不包括在内 | 包含 |
| Maintained against monthly BC release cycles | 包含 | 部分支持 | 包含 | 包含 |
关于WhatsApp & SMS Notifications for Business Central的常见问题
How long does delivery take, and what does the build process look like?
Typical lead time is 2 to 4 weeks from a confirmed scope, depending on how many events and gateways you need and whether WhatsApp Business templates require Meta approval (that approval is on Meta's side and can add a few days). We start with a short scoping call to map your document events and channels, build the AL extension, validate against a sandbox/test tenant, then install on production and walk your team through configuration. You get a date estimate in writing before we begin.
What happens with ongoing support and updates after go-live?
Every build includes a post-launch support window for bug fixes and minor adjustments. Because this is a per-tenant extension we maintain, we test it against Business Central's monthly and major release cycles and can update it when Microsoft changes underlying objects or events. Beyond the included window, we offer ongoing support and enhancement retainers. You receive the source code and the .app artifact either way, so you are never locked out of your own extension.
Is this an AppSource app I can just install myself?
No. This is a build-to-order, per-tenant extension. ECOSIRE builds it to your specific events, templates, and gateways, then installs it on your Business Central environment (online or on-prem) and supports it. There is no public AppSource download — that is deliberate, because notification logic, opt-in rules, and gateway choices differ per business.
Which WhatsApp and SMS providers does it work with?
WhatsApp is handled through the official WhatsApp Business Cloud API (Meta), which requires a WhatsApp Business account and pre-approved message templates for proactive notifications. SMS is built against a gateway abstraction so we can wire in providers like Twilio or Vonage, or a regional gateway you already use, and configure fallback rules. We confirm exact providers during scoping and store credentials in Isolated Storage.
Will it slow down or block posting if a gateway is down?
No. Notifications are dispatched asynchronously through the Business Central Job Queue with retry and backoff, so the outbound call never sits inside the posting transaction. If WhatsApp or your SMS gateway is temporarily unavailable, the document still posts and the message is retried; failures are recorded in the notification log with the error so an admin can resend.
相关模块
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WhatsApp & SMS Notifications for Business Central
Send order, invoice, payment, and delivery notifications from Business Central via the WhatsApp Business API and multi-gateway SMS — a per-tenant AL extension built, installed, and supported by ECOSIRE.
- WhatsApp Business Cloud API integration over HttpClient for templated, opt-in customer messaging
- Multi-gateway SMS abstraction (e.g. Twilio, Vonage, or a regional gateway) selectable per message type or fallback
- Event subscribers on standard posting codeunits so order, invoice, payment, and shipment notifications fire automatically
- Parameterized message templates that merge BC fields (customer, document no., amount, due date, tracking link)