Send order confirmations, invoices and payment reminders to customers via WhatsApp and SMS straight from Business Central — built, installed per-tenant and supported by ECOSIRE. One-time license from $399.00 USD for Dynamics 365 BC (build-to-order) — includes 12 months of updates and support.

Send order confirmations, invoices and payment reminders to customers via WhatsApp and SMS straight from Business Central — built, installed per-tenant and supported by ECOSIRE.
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Most Business Central messaging stops at email. Your customers, however, read WhatsApp and SMS far faster than an inbox — which is exactly where order confirmations, invoice copies and overdue-payment reminders belong.
WhatsApp Business Cloud API (Meta) integration with approved message templates and media (PDF) delivery
SMS delivery through your chosen gateway (Twilio, Vonage or a regional provider) configured per environment
Event subscribers on sales posting publishers (OnAfterPostSalesDoc) so confirmations and invoices fire automatically
Invoice, quote and order PDFs rendered from your existing Business Central report layouts and attached or linked
Automated payment reminders driven by a Job Queue Entry that scans overdue Customer Ledger Entries by due date
Order and shipment status alerts triggered on posted shipments and document state changes
WhatsApp & SMS Notifications for Business Central is a per-tenant AL extension that ECOSIRE builds, installs and supports on your Business Central environment (Online or on-prem). It hooks Business Central's own posting and document events so a message goes out the moment something real happens: a Sales Order is confirmed, a Posted Sales Invoice is generated, a shipment is posted, or a customer ledger entry crosses its due date.
Technically, we add table and page extensions to Customer and the sales documents (mobile number, channel preference, opt-in flag, message log), event subscribers on OnAfterPostSalesDoc and related publishers, and a Job Queue Entry that scans overdue ledger entries for automated reminders. Messages route through the official WhatsApp Business Cloud API (Meta) and an SMS gateway of your choice (Twilio, Vonage, or a regional provider) via outbound HTTP from AL. Invoice and quote PDFs are rendered from your existing report layouts and delivered as WhatsApp media or as a secure link in SMS.
Everything is template-driven: an admin-editable Message Template table with field placeholders (customer name, document no., amount, due date) and per-template language. Permission sets, a setup page, and a delivery log with retry are included.
Because it is build-to-order, we scope it to your documents, your gateway accounts and your number formats — no generic AppSource compromise. We deliver, install the extension on your tenant, train your team, and support it. Honest lead time below.
Wants overdue invoices chased automatically over the channel customers actually read, cutting DSO without a person manually copying numbers into WhatsApp every morning.
Needs every confirmed order and posted invoice acknowledged to the customer instantly, with the document PDF attached, so support stops fielding 'did you get my order?' calls.
Owns the tenant and wants messaging delivered as a clean, supported per-tenant extension with proper permission sets, encrypted credentials and a delivery log — not a fragile manual customization they have to maintain alone.
ecosire.com でライセンスを購入し、アカウント ダッシュボードから WhatsApp & SMS Notifications for Business Central モジュールの ZIP をダウンロードします。
ZIP をサーバー上の Odoo カスタム アドオン フォルダーに抽出します (または、[アプリ] > [Odoo.sh / runbot のファイルからインストール] を介してアップロードします)。
開発者モードをアクティブにし、アプリを開き、「アプリリストの更新」をクリックして、「WhatsApp & SMS Notifications for Business Central」を検索し、「インストール」を押します。
新しいメニューを開き、ECOSIRE ライセンス キーを貼り付け、外部認証情報 (Shopify、Amazon、Stripe など) を接続して保存します。
組み込みの接続テストを実行し、最初の 10 レコードを同期し、定期的な cron をスケジュールします。何か問題が発生した場合はサポートにお問い合わせください。
| 基準 | エコシエール | カスタムビルド | 競合他社 | オドゥー ネイティブ |
|---|---|---|---|---|
| Sends WhatsApp + SMS triggered by BC posting events | ||||
| Delivered as a supported per-tenant AL extension | ||||
| Invoice/quote PDF from your own report layouts attached | ||||
| Automated overdue-payment reminders via Job Queue | ||||
| Scoped to your documents, gateway and number formats | ||||
| Use your own WhatsApp/SMS provider accounts (no markup) | ||||
| Admin-editable, multi-language message templates | ||||
| Built, installed and supported for you |
Typical lead time is 2 to 4 weeks from a confirmed scope and gateway-account access. The variables are WhatsApp Business API onboarding and template approval by Meta (which is on Meta's side and can take a few days), plus how many of your documents and languages you want covered. We give you a firm date after the scoping call. This is a build-to-order engagement — there is no instant AppSource download.
ECOSIRE does. We install the extension per-tenant and provide a support window after go-live for fixes and adjustments. Because it is an AL extension, it survives Business Central's regular Online updates in the vast majority of cases; when Microsoft makes a breaking platform change we recompile and re-deploy against the new runtime. Ongoing maintenance and feature changes are available on a support agreement — we quote that with the build.
Yes. The extension is standard AL with outbound HTTP callouts, so it installs on both Business Central Online and supported on-prem versions. On Online it deploys as a per-tenant extension to your environment; on-prem we install the published .app and configure the same setup. We confirm your exact version during scoping.
For WhatsApp the customer needs a WhatsApp number and must have opted in, per Meta's policy — we add an explicit opt-in/opt-out consent flag on the Customer card and only send to consented numbers. SMS needs a valid mobile number in the formats your gateway accepts; we normalize numbers and log every send. Customers do not need any app beyond WhatsApp or a phone that receives SMS.
Yes — that is the point of build-to-order. You bring (or we help you set up) your own WhatsApp Business Cloud API access and your SMS gateway account (Twilio, Vonage, or a regional provider). Credentials are stored as encrypted setup values in your tenant, and message costs are billed by those providers directly to you, not marked up through us.
Send order confirmations, invoices and payment reminders to customers via WhatsApp and SMS straight from Business Central — built, installed per-tenant and supported by ECOSIRE.