AI Customer Support Chatbot for WooCommerce

This is a build-to-order product, not an instant download. After purchase we schedule a short discovery call, then build on a staging copy of your site. A typical engagement runs about 2 to 4 weeks depending on catalog size, channel scope (on-site only vs. on-site plus WhatsApp), and how clean your FAQ/policy content is. We confirm a firm timeline before work starts and keep you updated through staging.

Admin access to a staging or production WordPress site, WooCommerce REST API keys (read for catalog/orders, write only if ticketing requires it), your FAQ/shipping/returns/policy pages, and — for the WhatsApp channel — a WhatsApp Business number and provider access. If you don't have staging, we can set one up. We never edit core files; everything ships through documented WordPress hooks and filters.

It queries your live orders through the WooCommerce REST API and HPOS custom order tables, but only after verifying the requester — by logged-in session or by matching the order number against the email on file. Customers can only retrieve their own orders, and the integration respects WooCommerce roles and capabilities. No order data is exposed in chat without that verification step.

The price covers the one-time build and installation. A WP-Cron job automatically re-indexes your catalog and policy pages on a schedule, so the AI stays current as you add products or change policies. For WooCommerce/WordPress version compatibility, prompt tuning, new channels, or analytics-driven improvements, we offer an optional ongoing support and maintenance plan. You're never locked in — the plugin runs on your own site.

We build against documented WordPress actions, filters, and the official WooCommerce REST API rather than hacking core or theme files, so standard WooCommerce and theme updates won't break it. We test on staging before every production change. WPML and multisite are supported where your setup needs them — the bot can answer in the customer's language and scope order data per site.

Both. Beyond answering questions, it recommends and upsells from your real catalog and current stock during a conversation, nudges hesitant shoppers toward checkout, and keeps WhatsApp conversations warm so a slow human reply doesn't lose the sale. We don't publish invented conversion statistics — results depend on your traffic and catalog, and the analytics panel shows you deflection and handoff rates so you can measure the impact on your own store.